Where to meet passenger at IAH?
Mar 16, 2014, 11:25 pm
#1
Original Poster
Join Date: Mar 2014
Posts: 2
Where to meet passenger at IAH?
Hi,
My parents will fly to Houston to visit me through air china and they don't speak one English word.
Does anyone know if there is a chance to meet them at the gate? Or at the baggage claim? I know people can meet the passenger at the baggage claim if it's a domestic flight but no idea about International.
No clue found at fly2houston website. Hope I can get some help here.
Thanks!
My parents will fly to Houston to visit me through air china and they don't speak one English word.
Does anyone know if there is a chance to meet them at the gate? Or at the baggage claim? I know people can meet the passenger at the baggage claim if it's a domestic flight but no idea about International.
No clue found at fly2houston website. Hope I can get some help here.
Thanks!
Mar 16, 2014, 11:38 pm
#2
Join Date: Aug 2011
Location: DFW
Programs: AA PLT, HH Gold, SPG/Marriott Gold
Posts: 1,091
Since it's an international flight, your parents will have to go through customs before you can meet them. I don't know of any airport that allows people to meet/greet arriving intl pax before they pass through customs, it's just a safety thing.
I would have to assume IAH has people that can assist in these types of situations. When they get to customs, someone that speaks their native language will be brought in to complete their arrival
Also, if they plan to travel back here in the future, I would try to learn at least a couple of key phrases. TSA/CBP employees can be frustrating at times, it helps to guide them in the right direction right off the bat.
I would have to assume IAH has people that can assist in these types of situations. When they get to customs, someone that speaks their native language will be brought in to complete their arrival
Also, if they plan to travel back here in the future, I would try to learn at least a couple of key phrases. TSA/CBP employees can be frustrating at times, it helps to guide them in the right direction right off the bat.
Mar 17, 2014, 9:17 pm
#3
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,429
My friend's parents flew in from Poland, and he was able to meet them at the gate as well as walk them to the gate after obtaining a special pass.
Another friend was able to get a pass to meet her unaccompanied children at the gate, though I don't recall who she called to get passes.
Since this is China Air, I am not sure calling them would help, though it couldn't hurt. Since they are in *A, you could try UA next and see if they can help you or point you in the right direction.
You could also just come to checkin counter with printed itinerary and see if they could issue a pass through security.
Otherwise wait between term D and E where they will exit customs (having already cleared immigration).
One other though, IAH, like many other airports have volunteer ambassadors, and if you could find their phone number, they may be able to help you.
Another friend was able to get a pass to meet her unaccompanied children at the gate, though I don't recall who she called to get passes.
Since this is China Air, I am not sure calling them would help, though it couldn't hurt. Since they are in *A, you could try UA next and see if they can help you or point you in the right direction.
You could also just come to checkin counter with printed itinerary and see if they could issue a pass through security.
Otherwise wait between term D and E where they will exit customs (having already cleared immigration).
One other though, IAH, like many other airports have volunteer ambassadors, and if you could find their phone number, they may be able to help you.
Mar 17, 2014, 11:15 pm
#5
Join Date: Aug 2011
Location: DFW
Programs: AA PLT, HH Gold, SPG/Marriott Gold
Posts: 1,091
My friend's parents flew in from Poland, and he was able to meet them at the gate as well as walk them to the gate after obtaining a special pass.
Another friend was able to get a pass to meet her unaccompanied children at the gate, though I don't recall who she called to get passes.
Since this is China Air, I am not sure calling them would help, though it couldn't hurt. Since they are in *A, you could try UA next and see if they can help you or point you in the right direction.
You could also just come to checkin counter with printed itinerary and see if they could issue a pass through security.
Otherwise wait between term D and E where they will exit customs (having already cleared immigration).
One other though, IAH, like many other airports have volunteer ambassadors, and if you could find their phone number, they may be able to help you.
Another friend was able to get a pass to meet her unaccompanied children at the gate, though I don't recall who she called to get passes.
Since this is China Air, I am not sure calling them would help, though it couldn't hurt. Since they are in *A, you could try UA next and see if they can help you or point you in the right direction.
You could also just come to checkin counter with printed itinerary and see if they could issue a pass through security.
Otherwise wait between term D and E where they will exit customs (having already cleared immigration).
One other though, IAH, like many other airports have volunteer ambassadors, and if you could find their phone number, they may be able to help you.
Mar 17, 2014, 11:16 pm
#6
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,429