emrdoc

Just returned from one week stay.

None of the above are bad and that is an odd way to phrase a question.

marathon15

Hello, we never stayed at The Westin Resort & Spa, Cancun before, but want to try for 2 nights 12/19-12/21 before my 5 nights stay at Lagunamar. We are not gold or platinum, so I would rather pay up front for RBC. I see different RBC rates offered at spg.com for the same RBC Lagoon room, both has below description. However the higher rate is labeled 'Preferred rate + breakfast' for the same room with the same description for $22 higher. I wonder if anyone knows whether any RBC rooms booked will automatically come with free breakfast? I also noticed RBC Ocean view has an additional 'Lounge access', however cheaper RBC lagoon rooms do not. Is that true? Ocean RBC is $18 more. Thank you so much!

RBC Guest Room Detail,Non-smoking room
581 sq ft / 54 m²
Lagoon/garden view
Heavenly Bed & Bath
Continental breakfast
Private balcony

travelswithmyself

Welcome to FT marathon15!

I've only been once but as I understand it RBC rooms should all come with lounge access and therefore breakfast.

Frankly, your questions would be best answered by the hotel - might I suggest you email them to clarify regarding breakfast? It would also be good to have confirmation from the hotel in "B&W" so that if there are any issues you have something to back you up.

http://www.starwoodhotels.com/westin...ropertyID=1092

marathon15

Thank you travelwithmyself! Will email or call them about my reservation then. I guess I will reserve first so that they can look specifically for my reservation, and I will reserve a changeable rate anyway.

Can anyone also share whether RBC lagoon and ocean rooms have any other difference other than the view(ocean vs lagoon)? Any experience will be appreciated!

margarita girl

Wrapping up a 2 day stay here after spending 5 nights at Westin Lagunamar. Reserved a Royal Beach Club lagoon view room and upgraded to ocean view. When I first walked in the room, I was overpowered by the smell of bleach which made a bad first impression. The room seemed very old after being at Lagunamar, but eventually the property grew on me. We are much closer to the beach here than we were at Lagunamar and the Royal Beach Club is also very close. The entire setting was much more intimate.

The RBC offers a nice breakfast in the morning (06:00-11:00) and good snacks in the evening (17:00-19:00). Staff was attentive and refreshing our drinks even when none had been asked for.

Unlike previous posters, I would highly recommend breakfast in El Palmar restaurant (which is a Platinum option, not sure if it's a RBC option). The breakfast buffet was much more extensive and delicious. Odd since the staff at the front desk all seemed to be pushing the RBC breakfast.

Not sure what the rooms are like in the main part of the hotel, but the lobby, restaurants and pool areas are all pleasing and in good shape given the age of the property.

Also, the ocean is much calmer here than at the Lagunamar. Yellow flag up instead of red flag (which was constant at Laguanamr).

fdem

we are currently here. What is nice about the Westin is that it is away from the main strip, but we are going to look at some rooms at the Lagunamar and maybe go for them next time. We had booked way ahead and they upgraded us to the RBC ocean view at the time which was nice, however when we arrived the closet was dripping, the door looked like someone had forced it open so was not secure and the phone did not work. The hotel was completely full but they offered to move us to a junior suite in the main building which we found much nicer. large bright room but no terrace, however the rbc rooms looked quite dark and the terraces were closed in - all in all we are very happy here and would recommend. I agree breakfast in the main dining room is much better.

spellbound2

Has anyone been able to book Westin Cancun or Lagunamar arriving Christmas or the following week? I've tried to book with paid, points, or cash & points and nothing is showing up 9 1/2 months ahead. Is it completely sold out already?

Thanks!

drsmith

Several weeks ago, I reserved two rooms using points for the Westin Resort for the week of Christmas.

TimesTwo

So it sounds like one would be better off not applying SNAs and just hoping for a plat upgrade to RBC (given the red text above)? Any thoughts?

crazypalooza

Lagunamar has been bookable for a while for December and January but only in 5 night increments. Otherwise it shows as unavailable...sneaky trick they've done. You can see this more easily by searching the award calender instead of putting in your dates.

travelswithmyself

But you won't get an RBC suite, just an upgraded room in the RBC, if at all.

Plat suite pool is in the normal building.

So it depends what you want...

TimesTwo

Thanks, I should've clarified. Based on my reading, it seems like RBC is the way to go (even if not in a suite) b/c it's newer and there is the lounge open in the morning and evening. So perhaps it may be preferable to be in a smaller room in RBC than a suite in the main building. Is that correct? (This is what I've cobbled together from a few different reviews I've read, but I could be reading that wrong.)

StuckinITH

And what if the hotel is full and there's no plat upgrade to RBC?

My wife and I stayed 6 times in this hotel always booking an RBC Ocean View room. These rooms are big and not dark (like somebody else mentioned). And one of the big advantages is they all have balconies.

I prefer to book a room in the RBC than a Suite in the other part of the hotel because in the other part of the hotel only the top floor have balconies and the ground floor have a seating area outside. All the other floors have no balconies and windows that barely open. What's the point of getting a suite with the SNA if you cannot enjoy the outside?

As I said before, the RBC rooms are large. If I was tired and wanted to go to sleep early, my wife would just sit on the balcony reading or enjoying the view of the stars. So, these RBC rooms provide plenty of space where one can enjoy some private time.

TimesTwo

Thanks for your perspective. Sounds like RBC is the way to go. Anyone know if we'd have access to the lounge in RBC if we stay in the main building?

sbtinme

Certainly, as long as you're eligible for legit reasons (suite/Platinum/etc)