Nov 25, 2015, 3:31 am
Last edit by: KENNECTED
Earn 2,500 bonus Starpoints between November 20 and February 29, 2016, when you book and pay for a stay using your registered American Express Card and use SPG KeylessTM during that stay.
Offer valid for one stay only.
Details & Registration :
http://www.spgpromos.com/amexkeyless...language=en_US
List of participating properties :
https://www.spgpromos.com/keyless/?a...sPromo_Ann_ENG
T&Cs :
Registration and Earning
Members must register for this offer online with a valid SPG account number at spg.com/amexkeyless by February 29, 2016, midnight Eastern Time (ET). Card Members who have registered for this offer, downloaded one of the SPG mobile apps, registered their mobile device, and opted in to SPG Keyless are eligible to receive a one-time 2,500 Starpoints bonus for one (1) consumed stay between November 20 and February 29, 2016 (the "promotion period").
Card Members must book and pay using their American Express Card. Bookings made prior to the promotion period are eligible for this offer, but only eligible stays consumed during the promotion period will receive the bonus. Registered members may earn a maximum of 2,500 bonus Starpoints during the promotion period with a one room max. This bonus is eligible at participating SPG Keyless properties.
Bonusing
You must first register for this offer, download one of the SPG mobile apps, register and opt in for SPG Keyless and then book and pay for a stay using your American Express Credit or Charge Card. For more information on SPG mobile apps and keyless, please visit www.spg.com/keyless.
Must be a member of Starwood Preferred Guest to register for offer and receive Starpoints. Enroll for free at spg.com. Bonus Starpoints will post to the registered member's account within 24 weeks after the qualifying stay posts.
Eligible Stays
An Eligible Stay is defined as one or more consecutive nights paying an Eligible Rate at a participating SPG Keyless W, Aloft, or Element(SM) property regardless of the number of check-ins or checkouts that occurs and post to the member's Starwood Preferred Guest account. Eligible Stays with at least one night in the promotion period will receive a bonus. An Eligible Rate is any rate that is eligible to earn Starpoints in the Starwood Preferred Guest program. A description of SPG-participating hotels and resorts and of Eligible Stays and Eligible Rates can be found at spg.com under Terms & Conditions of the SPG program. See Section 1.4 b iii for the complete definition of Eligible Rates.
Qualifications and Starwood Terms
All promotions are subject to the Starwood Preferred Guest program terms and conditions, which are subject to change without notice and can be found at spg.com. Offer is applicable to individual members only and not to groups. Not responsible for clerical or typographical errors. Starwood reserves the right to discontinue this offer at any time. Fulfillment of the offer is the sole responsibility of Starwood. To update your communication preferences or learn about our privacy practices, view our Privacy Statement on spg.com/privacy, or access our privacy information line by calling 1-877-782-0071 in the U.S. and Canada or +353-21-4930474 in all other countries. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Mridien, Element, Sheraton, St. Regis, Tribute Portfolio and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Void where prohibited by law.
Offer valid for one stay only.
Details & Registration :
http://www.spgpromos.com/amexkeyless...language=en_US
List of participating properties :
https://www.spgpromos.com/keyless/?a...sPromo_Ann_ENG
T&Cs :
Registration and Earning
Members must register for this offer online with a valid SPG account number at spg.com/amexkeyless by February 29, 2016, midnight Eastern Time (ET). Card Members who have registered for this offer, downloaded one of the SPG mobile apps, registered their mobile device, and opted in to SPG Keyless are eligible to receive a one-time 2,500 Starpoints bonus for one (1) consumed stay between November 20 and February 29, 2016 (the "promotion period").
Card Members must book and pay using their American Express Card. Bookings made prior to the promotion period are eligible for this offer, but only eligible stays consumed during the promotion period will receive the bonus. Registered members may earn a maximum of 2,500 bonus Starpoints during the promotion period with a one room max. This bonus is eligible at participating SPG Keyless properties.
Bonusing
You must first register for this offer, download one of the SPG mobile apps, register and opt in for SPG Keyless and then book and pay for a stay using your American Express Credit or Charge Card. For more information on SPG mobile apps and keyless, please visit www.spg.com/keyless.
Must be a member of Starwood Preferred Guest to register for offer and receive Starpoints. Enroll for free at spg.com. Bonus Starpoints will post to the registered member's account within 24 weeks after the qualifying stay posts.
Eligible Stays
An Eligible Stay is defined as one or more consecutive nights paying an Eligible Rate at a participating SPG Keyless W, Aloft, or Element(SM) property regardless of the number of check-ins or checkouts that occurs and post to the member's Starwood Preferred Guest account. Eligible Stays with at least one night in the promotion period will receive a bonus. An Eligible Rate is any rate that is eligible to earn Starpoints in the Starwood Preferred Guest program. A description of SPG-participating hotels and resorts and of Eligible Stays and Eligible Rates can be found at spg.com under Terms & Conditions of the SPG program. See Section 1.4 b iii for the complete definition of Eligible Rates.
Qualifications and Starwood Terms
All promotions are subject to the Starwood Preferred Guest program terms and conditions, which are subject to change without notice and can be found at spg.com. Offer is applicable to individual members only and not to groups. Not responsible for clerical or typographical errors. Starwood reserves the right to discontinue this offer at any time. Fulfillment of the offer is the sole responsibility of Starwood. To update your communication preferences or learn about our privacy practices, view our Privacy Statement on spg.com/privacy, or access our privacy information line by calling 1-877-782-0071 in the U.S. and Canada or +353-21-4930474 in all other countries. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Mridien, Element, Sheraton, St. Regis, Tribute Portfolio and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Void where prohibited by law.
Promo : 2,500 bonus Starpoints for one Keyless stay which is paid with Amex
Dec 3, 2015, 3:16 pm
#31
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
http://www.flyertalk.com/forum/25809093-post76.html
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Dec 3, 2015, 3:17 pm
#32
Join Date: Oct 2009
Location: YXU / YUL
Programs: AA LT Gold, Aeroplan, Marriott Titanium (LT Platinum), HH Diamond
Posts: 407
Dec 4, 2015, 11:08 am
#33
Join Date: Aug 2014
Location: HK
Programs: SPG Platinum, BW Diamond, TK Elite
Posts: 380
It says "using registered AMEX card", so now my account has no credit card, if I do not add any card to my account, but still pay with AMEX during check out (or using AMEX for the online prepaid rooms), is this eligible?
Dec 4, 2015, 12:31 pm
#34
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
OK, my verdict on SPG Keyless.
The Aloft Bogota took about 10 mins to set up after all the passport scanning and data entry that seems to occur every stay. But...when it finally worked, all good. Except for a key card is need to activate the power in the room. Grrr. Back down to the desk.
Now on a weekend stay at the W Bogota and it had been over an hour since check-in at the desk with the passport scan, etc, etc and the app still shows 'Stop By Front Desk'.
Granted, I have fulfilled the promo requirements and paid with Amex as usual, but not quite sure how this saves time at the non-US/Canada properties?!
The Aloft Bogota took about 10 mins to set up after all the passport scanning and data entry that seems to occur every stay. But...when it finally worked, all good. Except for a key card is need to activate the power in the room. Grrr. Back down to the desk.
Now on a weekend stay at the W Bogota and it had been over an hour since check-in at the desk with the passport scan, etc, etc and the app still shows 'Stop By Front Desk'.
Granted, I have fulfilled the promo requirements and paid with Amex as usual, but not quite sure how this saves time at the non-US/Canada properties?!
Dec 4, 2015, 1:13 pm
#35
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,802
I'm also curious what exactly a "registered AMEX card" is. Could one of the Lurkers clarify? I assume having it saved to my account info would be sufficient, but I want to be sure. TIA.
Dec 4, 2015, 1:47 pm
#36
Company Representative - Starwood
Join Date: Aug 2011
Programs: SPG
Posts: 713
We are seeking clarification and will get back to you as soon as we can confirm.
Kind regards,
Alexandra Baker
Specialist, Social Media
Starwood Hotels and Resorts
[email protected]
Dec 4, 2015, 2:36 pm
#37
Join Date: Jan 2005
Location: NYC
Programs: AA EXP; UA 1K, AS 75K, LT Titanium, Globalist
Posts: 625
My experience thus far (stay yesterday):
1. I registered for the promo
2. I made a reservation with an SPG Amex on the account
3. I checked in using the keyless, it didn't work, so manual intervention was necessary at front desk to finally get it to work (never got a physical key).
4. Checked out and paid with corporate card (Visa)
Normal points posted, but not the promo bonus points yet. Will update with status.
1. I registered for the promo
2. I made a reservation with an SPG Amex on the account
3. I checked in using the keyless, it didn't work, so manual intervention was necessary at front desk to finally get it to work (never got a physical key).
4. Checked out and paid with corporate card (Visa)
Normal points posted, but not the promo bonus points yet. Will update with status.
Dec 4, 2015, 2:45 pm
#38
Company Representative - Starwood
Join Date: Aug 2011
Programs: SPG
Posts: 713
My experience thus far (stay yesterday):
1. I registered for the promo
2. I made a reservation with an SPG Amex on the account
3. I checked in using the keyless, it didn't work, so manual intervention was necessary at front desk to finally get it to work (never got a physical key).
4. Checked out and paid with corporate card (Visa)
Normal points posted, but not the promo bonus points yet. Will update with status.
1. I registered for the promo
2. I made a reservation with an SPG Amex on the account
3. I checked in using the keyless, it didn't work, so manual intervention was necessary at front desk to finally get it to work (never got a physical key).
4. Checked out and paid with corporate card (Visa)
Normal points posted, but not the promo bonus points yet. Will update with status.
Bonus Starpoints should post within 24 weeks after the qualifying stay posts. As your stay was only yesterday, it may be the first week of January before the bonus appears on your account.
Kind regards,
Alexandra Baker
Specialist, Social Media
Starwood Hotels and Resorts
[email protected]
Dec 4, 2015, 2:54 pm
#39
Company Representative - Starwood
Join Date: Aug 2011
Programs: SPG
Posts: 713
Thanks for your patience. We have some clarification. Guests need to register their card as part of registering for the promotion, but do not need to save the card to their SPG profile/account.
Your bonus Starpoints await:
Register: November 20 through February 29 (https://www.spg.com/amexkeyless)
Book: Guests must book with any American Express Card
Stay:November 20 through February 29
Earn: One-time 2500 bonus Starpoints for one eligible stay
Hope this helps!
Kind regards,
Alexandra Baker
Specialist, Social Media
Starwood Hotels and Resorts
[email protected]
Dec 4, 2015, 8:09 pm
#40
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,982
The promotion registration process only asks me for my SPG# and e-mail, not credit card number....
Dec 4, 2015, 9:14 pm
#41
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,802
Dec 5, 2015, 12:12 am
#42
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,708
Dec 5, 2015, 12:20 am
#43
Join Date: Feb 2008
Programs: Marriott LT Platinum; United 1MM, 1K
Posts: 81
Sounds like a great deal..... but having the "right" phone is important.
The best I can find is the "right" phone is the following:
Device Type Device Operating System
iPhone 4S and above iOS 8 and above
Samsung Galaxy S 4 Android > 4.3
Samsung Galaxy S III Android > 4.3
Samsung Galaxy Note II Android > 4.3
Samsung Galaxy Note 3 Android > 4.3
HTC ONE Android > 4.3
Motorola Droid Android > 4.3
Google Nexus 5 Android > 4.3
However, this is a nonsensical list. I briefly had the Samsung S6 and I'm pretty sure I got a push notification once.... but it is not on the list. I do however currently have a moto X Pure which from a software and radio standpoint should be identical to the Nexus 5, but it is NOT the right phone. The list is terribly vague in the use of "HTC One" and "Motorola Droid" since there have been several "Ones" and "Droid" is actually a trademark of Verizon.
At the end of the day, I have a modern smartphone running an OS way higher than what they require above and I've got all the right radios (bluetooth 4 and NFC and all possible Wifi bands).... So why exactly don't I have the right phone?
The best I can find is the "right" phone is the following:
Device Type Device Operating System
iPhone 4S and above iOS 8 and above
Samsung Galaxy S 4 Android > 4.3
Samsung Galaxy S III Android > 4.3
Samsung Galaxy Note II Android > 4.3
Samsung Galaxy Note 3 Android > 4.3
HTC ONE Android > 4.3
Motorola Droid Android > 4.3
Google Nexus 5 Android > 4.3
However, this is a nonsensical list. I briefly had the Samsung S6 and I'm pretty sure I got a push notification once.... but it is not on the list. I do however currently have a moto X Pure which from a software and radio standpoint should be identical to the Nexus 5, but it is NOT the right phone. The list is terribly vague in the use of "HTC One" and "Motorola Droid" since there have been several "Ones" and "Droid" is actually a trademark of Verizon.
At the end of the day, I have a modern smartphone running an OS way higher than what they require above and I've got all the right radios (bluetooth 4 and NFC and all possible Wifi bands).... So why exactly don't I have the right phone?
Dec 5, 2015, 3:40 am
#44
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,070
That would be a one-off scenario which would be handled on a case-by-case basis.
Maybe I missed a nuance on this one? You used the app. Asking for a key later in the stay would not change this.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Maybe I missed a nuance on this one? You used the app. Asking for a key later in the stay would not change this.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Dec 5, 2015, 8:28 am
#45
Join Date: Aug 2014
Location: HK
Programs: SPG Platinum, BW Diamond, TK Elite
Posts: 380
Sounds like a great deal..... but having the "right" phone is important.
The best I can find is the "right" phone is the following:
Device Type Device Operating System
iPhone 4S and above iOS 8 and above
Samsung Galaxy S 4 Android > 4.3
Samsung Galaxy S III Android > 4.3
Samsung Galaxy Note II Android > 4.3
Samsung Galaxy Note 3 Android > 4.3
HTC ONE Android > 4.3
Motorola Droid Android > 4.3
Google Nexus 5 Android > 4.3
However, this is a nonsensical list. I briefly had the Samsung S6 and I'm pretty sure I got a push notification once.... but it is not on the list. I do however currently have a moto X Pure which from a software and radio standpoint should be identical to the Nexus 5, but it is NOT the right phone. The list is terribly vague in the use of "HTC One" and "Motorola Droid" since there have been several "Ones" and "Droid" is actually a trademark of Verizon.
At the end of the day, I have a modern smartphone running an OS way higher than what they require above and I've got all the right radios (bluetooth 4 and NFC and all possible Wifi bands).... So why exactly don't I have the right phone?
The best I can find is the "right" phone is the following:
Device Type Device Operating System
iPhone 4S and above iOS 8 and above
Samsung Galaxy S 4 Android > 4.3
Samsung Galaxy S III Android > 4.3
Samsung Galaxy Note II Android > 4.3
Samsung Galaxy Note 3 Android > 4.3
HTC ONE Android > 4.3
Motorola Droid Android > 4.3
Google Nexus 5 Android > 4.3
However, this is a nonsensical list. I briefly had the Samsung S6 and I'm pretty sure I got a push notification once.... but it is not on the list. I do however currently have a moto X Pure which from a software and radio standpoint should be identical to the Nexus 5, but it is NOT the right phone. The list is terribly vague in the use of "HTC One" and "Motorola Droid" since there have been several "Ones" and "Droid" is actually a trademark of Verizon.
At the end of the day, I have a modern smartphone running an OS way higher than what they require above and I've got all the right radios (bluetooth 4 and NFC and all possible Wifi bands).... So why exactly don't I have the right phone?
So I'll need to bring my old Nexus 5 with me.