Originally Posted by
Starwood Lurker
That would be a one-off scenario which would be handled on a case-by-case basis.
Maybe I missed a nuance on this one? You used the app. Asking for a key later in the stay would not change this.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
I suppose the nuance is whether the app needs to be used "exclusively" for the entirety of the stay to open the door or just once / for check-in to earn the bonus points.