SAUDIA big probelm
Jul 2, 2016, 3:33 am
#1
Original Poster
Join Date: Jul 2016
Posts: 1
SAUDIA big probelm
Dear SKY TEAM
Kindly i need to make an official complain against one of you members which is SAUDIA ( Saudi Airlines).
I traveled with your partner on a direct flight from Riyadh to Cairo ( SV3323) on first of July and we faced a lot of problems :
1 - the flight was delayed from 11:20 a.m to 1:30 p.m but we received SMS
2 - the flight was delayed again while we are in front of the gate and was departed at 5 p.m WITHOUT any explanation or any notifications and there was NO employee from SAUDIA was there to give us any notifications.
Notice that the authorities of Riyadh airport made an official press release said that SAUDIA made additional flights without co-operation with them which made a lot of big problems.
3 - the biggest and worst problem we lost our bags and also there was no explanation or any promises from SAUDIA and till now i don't know how can i handle my vacation without any of my family staff and don't know if they will come back on not!!
My bags was ( SV xxxxxx ) & ( SV xxxxxx)
So, KINDLY I NEED HELP TO GET BACK MY BAGS
best regards,
Omar Asem Alam
00201xxxxxxxxxx
00201xxxxxxxxxx
Kindly i need to make an official complain against one of you members which is SAUDIA ( Saudi Airlines).
I traveled with your partner on a direct flight from Riyadh to Cairo ( SV3323) on first of July and we faced a lot of problems :
1 - the flight was delayed from 11:20 a.m to 1:30 p.m but we received SMS
2 - the flight was delayed again while we are in front of the gate and was departed at 5 p.m WITHOUT any explanation or any notifications and there was NO employee from SAUDIA was there to give us any notifications.
Notice that the authorities of Riyadh airport made an official press release said that SAUDIA made additional flights without co-operation with them which made a lot of big problems.
3 - the biggest and worst problem we lost our bags and also there was no explanation or any promises from SAUDIA and till now i don't know how can i handle my vacation without any of my family staff and don't know if they will come back on not!!
My bags was ( SV xxxxxx ) & ( SV xxxxxx)
So, KINDLY I NEED HELP TO GET BACK MY BAGS
best regards,
Omar Asem Alam
00201xxxxxxxxxx
00201xxxxxxxxxx
Last edited by ralfkrippner; Jul 3, 2016 at 1:26 pm Reason: deleting personal information
Jul 2, 2016, 9:47 pm
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,026
Omarasem14 Welcome to FT
This is Flyertalk and for discussions about frequent flying
It is not Skyteam or anything to do with Skyteam http://www.skyteam.com/en
Saudi is not a partner of Skyteam. It is a member.
Any complaint you have needs to be directed to the airline. Did you report the bags lost? Have you got a reference for the lost bags?
http://www.worldtracer.aero/
https://en.wikipedia.org/wiki/WorldTracer
Skyteam will not/cannot held you.
I have alerted a moderator to remove your personal details
This is Flyertalk and for discussions about frequent flying
It is not Skyteam or anything to do with Skyteam http://www.skyteam.com/en
Saudi is not a partner of Skyteam. It is a member.
Any complaint you have needs to be directed to the airline. Did you report the bags lost? Have you got a reference for the lost bags?
http://www.worldtracer.aero/
https://en.wikipedia.org/wiki/WorldTracer
Skyteam will not/cannot held you.
I have alerted a moderator to remove your personal details
Jul 3, 2016, 1:25 pm
#3
Moderator, SkyTeam and Germany
Join Date: Sep 2001
Location: FRA/STR/NUE
Programs: BA, LH, KL, EY, IHG, Marriott, Hyatt, Hilton, Radisson
Posts: 5,946
For the reasons stated I'll close this thread and edit the personal information of the OP
ralfkrippner,
skyteam forum moderator
ralfkrippner,
skyteam forum moderator