Feb 26, 2013, 9:19 am
Last edit by: getagb
Please edit or add information to this wiki as necessary.
Bienvenido to the Cancún International Airport / CUN master thread. Please feel free to add observations and suggestions, naturalmente. And you can also PM the original poster as a way to call attention to something in the original post that needs modification or change. ¡Gracias!
Link to ASUR official Cancún International website in English (mostly useless, lists arriving and departing flights)
Link to fake Cancún International Airport website (useless and grossly outdated)
See post #1 in this thread for more extensive information.
Terminals "Terminal 1 is used by some low-cost and charter domestic airlines; Terminal 2 is used by all of the scheduled domestic airlines and some international flights; and the new Terminal 3 handles primarily international operations of airlines from North America and Europe." (Wikipedia)
Terminal 1: Charter flights, and Magnicharters, TAR and VivaAerobus.
Terminal 2: Mostly domestic flights, some international arrivals from USA/Europe. Aerolineas Argentinas, Aeroméxico, Aerotucán, Air Transat, Avianca group, Copa, Cubana, Finnair, Interjet, LatAm, Southwest, Tui group, Volaris,
Terminal 3: The primary arrival terminal for interational flights from USA and Canada. air berlin, Air Canada and Air Canada Rouge, Air Europa, Air France, Alaska Airlines, American Airlines, British Airways, Delta, Frontier, Interjet, JetBlue, LOT, Lufthansa, Spirit, Sun Country, United, Virgin America, Virgin Atlantic, WestJet.
Terminal 4: The newest terminal, some flights from United States, Canada, Europe, and South America. AirEuropa, Airfrance, Condor, edelweiss, Eurowings, Frontier, Icelandair, Interjet, Lufthansa, Southwest, Sun Country, Thomas Cook, Virgin Atlantic, Westjet
Some may be seasonal, see others at Wikipedia (link)
Transport:
Most recommend arranging transport in advance; see the thread in limos, taxis, transfers here. The airport authorized taxis are charitably described by some as a "taxi mafia", and unless you know how to deal with this ilk avoid them. Uber/Lyft is not allowed to pickup at the airport, although they can dropoff.
N.B. Members are reporting lengthy delays checking in (high demand times suggest 2.5-3.0 hours prior to departure) and delays on arrival for immigration and customs, particularly during high traffic times / high season. This can vary according to demand - spring break, Christmas plan for long lines.
Travelers from the USA no longer need to complete an FMM form on arrival, just the passport and flight# is enough to get through immigration.
Bienvenido to the Cancún International Airport / CUN master thread. Please feel free to add observations and suggestions, naturalmente. And you can also PM the original poster as a way to call attention to something in the original post that needs modification or change. ¡Gracias!
Link to ASUR official Cancún International website in English (mostly useless, lists arriving and departing flights)
Link to fake Cancún International Airport website (useless and grossly outdated)
See post #1 in this thread for more extensive information.
Terminals "Terminal 1 is used by some low-cost and charter domestic airlines; Terminal 2 is used by all of the scheduled domestic airlines and some international flights; and the new Terminal 3 handles primarily international operations of airlines from North America and Europe." (Wikipedia)
Terminal 1: Charter flights, and Magnicharters, TAR and VivaAerobus.
Terminal 2: Mostly domestic flights, some international arrivals from USA/Europe. Aerolineas Argentinas, Aeroméxico, Aerotucán, Air Transat, Avianca group, Copa, Cubana, Finnair, Interjet, LatAm, Southwest, Tui group, Volaris,
Terminal 3: The primary arrival terminal for interational flights from USA and Canada. air berlin, Air Canada and Air Canada Rouge, Air Europa, Air France, Alaska Airlines, American Airlines, British Airways, Delta, Frontier, Interjet, JetBlue, LOT, Lufthansa, Spirit, Sun Country, United, Virgin America, Virgin Atlantic, WestJet.
Terminal 4: The newest terminal, some flights from United States, Canada, Europe, and South America. AirEuropa, Airfrance, Condor, edelweiss, Eurowings, Frontier, Icelandair, Interjet, Lufthansa, Southwest, Sun Country, Thomas Cook, Virgin Atlantic, Westjet
Some may be seasonal, see others at Wikipedia (link)
Transport:
Most recommend arranging transport in advance; see the thread in limos, taxis, transfers here. The airport authorized taxis are charitably described by some as a "taxi mafia", and unless you know how to deal with this ilk avoid them. Uber/Lyft is not allowed to pickup at the airport, although they can dropoff.
N.B. Members are reporting lengthy delays checking in (high demand times suggest 2.5-3.0 hours prior to departure) and delays on arrival for immigration and customs, particularly during high traffic times / high season. This can vary according to demand - spring break, Christmas plan for long lines.
Travelers from the USA no longer need to complete an FMM form on arrival, just the passport and flight# is enough to get through immigration.
CUN / Cancun International Airport master thread - what you need to know
Mar 15, 2010, 10:49 am
#16
Join Date: Jan 2005
Location: Illinois
Programs: AA GLD, HH, TSA Disparager Gold
Posts: 405
Mar 19, 2010, 10:44 pm
#17
Join Date: May 2005
Location: YOW
Programs: AC-SE100K MM, BA-S HH-D, MB-G LT Sil, IHG-Plt, Nexus, Global Entry
Posts: 3,803
Departed CUN mid-afternoon today (Friday) on AC from T2. Economy line looked like 45 mins. I have status and had no one in front of me. Security was a breeze. Zero wait time. There were three lanes open.
I was also in T2 around 3pm last Saturday to see my niece off. Lots of charter flights so the terminal was very busy. Security was well-staffed and looked to be only 10-15 mins wait.
--
13F
I was also in T2 around 3pm last Saturday to see my niece off. Lots of charter flights so the terminal was very busy. Security was well-staffed and looked to be only 10-15 mins wait.
--
13F
Mar 26, 2010, 4:37 pm
#18
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,541
Departed from T3 on AA today for 12:50 flight to MIA. Arrrived at airport at 11:05. Planes were full (end of spring break). Economy check in lines were long/premium check in was immediate.
The "big" line was for security. Probably about 30 mins, but one of the x-ray machines (1 out of 6) was not working (turned out to be in my queue (1 out 3 "queues), so I would say allow 20-30 mins for security. Teminal did not have first class/premium security lane, as far as I could tell. Plane was 100% full.
The "big" line was for security. Probably about 30 mins, but one of the x-ray machines (1 out of 6) was not working (turned out to be in my queue (1 out 3 "queues), so I would say allow 20-30 mins for security. Teminal did not have first class/premium security lane, as far as I could tell. Plane was 100% full.
May 6, 2010, 6:27 pm
#20
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
Some peak days, particularly holiday weekends, 3 hours might not be enough. We saw people miss their flights after New Years because the checkin line was longer than 3 hours. Even F checkin line at US was 1 hour. However, for offpeak midweek flights it could be only a matter of minutes. In general we found Mexicana to be far more efficient than many of the US carriers as they have good staffing to service far more flights.
The problem is that everyone has to checkin at the counter so the process is much slower and less efficient than the US where you just print off your boarding card and go to security. The security lines, btw, were only 15 minutes, even at the peak last year.
May 6, 2010, 6:30 pm
#21
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,541
As with many questions on FT, the answer is "it depends" and you need to provide more facts to get a useful answer.
Some peak days, particularly holiday weekends, 3 hours might not be enough. We saw people miss their flights after New Years because the checkin line was longer than 3 hours. Even F checkin line at US was 1 hour. However, for offpeak midweek flights it could be only a matter of minutes. In general we found Mexicana to be far more efficient than many of the US carriers as they have good staffing to service far more flights.
The problem is that everyone has to checkin at the counter so the process is much slower and less efficient than the US where you just print off your boarding card and go to security. The security lines, btw, were only 15 minutes, even at the peak last year.
Some peak days, particularly holiday weekends, 3 hours might not be enough. We saw people miss their flights after New Years because the checkin line was longer than 3 hours. Even F checkin line at US was 1 hour. However, for offpeak midweek flights it could be only a matter of minutes. In general we found Mexicana to be far more efficient than many of the US carriers as they have good staffing to service far more flights.
The problem is that everyone has to checkin at the counter so the process is much slower and less efficient than the US where you just print off your boarding card and go to security. The security lines, btw, were only 15 minutes, even at the peak last year.
Oct 17, 2010, 5:11 pm
#22
Join Date: Dec 2006
Location: PHL
Programs: Marriott Lifetime PLT
Posts: 1,229
CUN airport questions
I'm heading to Cancun shortly and had two quick questions:
1) Is there an area you can wait/meet-up before customs? My gf & I are flying in separately on flights that arrive at the same time (CO and UA). What is the best spot for us to meet up? I am not familair with the airport, and wanted to make sure we have a designated spot, since I don't think our cell phones will be working.
2) How early do you need to be at the airport? I booked a transfer and they want to pick ups up 3 hour prior to the flight
. I will be checking bags but am 1P on UA and the gf will only be carrying on.
Thanks!
1) Is there an area you can wait/meet-up before customs? My gf & I are flying in separately on flights that arrive at the same time (CO and UA). What is the best spot for us to meet up? I am not familair with the airport, and wanted to make sure we have a designated spot, since I don't think our cell phones will be working.
2) How early do you need to be at the airport? I booked a transfer and they want to pick ups up 3 hour prior to the flight
. I will be checking bags but am 1P on UA and the gf will only be carrying on.Thanks!
Oct 17, 2010, 6:08 pm
#23
Join Date: Jan 2005
Location: Illinois
Programs: AA GLD, HH, TSA Disparager Gold
Posts: 405
1) You might be able to hang out at the bottom of the stairs before immigration. If you are arriving on an afternoon flight on a Saturday it may be quite crowded. If it's not crowded I am not sure if they will give you difficulty for waiting.
2) At the very least 2 hours before your return flight if it is on a Saturday. Priority lines do move faster but I would not do less than 2 hours.
Have a great trip and if you would like restaurant tips or anything, feel free to PM me.
2) At the very least 2 hours before your return flight if it is on a Saturday. Priority lines do move faster but I would not do less than 2 hours.
Have a great trip and if you would like restaurant tips or anything, feel free to PM me.
Last edited by gdeluca; Oct 17, 2010 at 6:09 pm Reason: typo
Nov 13, 2010, 8:03 pm
#25
Join Date: Jun 2010
Programs: CO *G
Posts: 50
Cancun Meeting Passengers at Terminal 2
I'll be arriving CUN at Terminal 2 and will need to meet my parents, who arriving about 1 1/2 hours later at Terminal 3. Does anyone have a suggestion of where I should wait for them at Terminal 3?
Last edited by c565656; Nov 14, 2010 at 10:19 am Reason: had the terminal numbers backwards!
Nov 15, 2010, 10:04 am
#26
Join Date: Oct 2009
Location: Austin, TX
Programs: AA EXP
Posts: 47
Good morning, I was in T3 last week. When your parents clear customs, they'll emerge into a sea of vendors pushing timeshares and taxis, cars, etc. If they push through this crowd to the exterior doors, there will be a little bar to the right once you emerge from the terminal building. You could wait there and have a drink.
Dec 21, 2010, 8:07 pm
#28
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
Join Date: Nov 2000
Location: ORD (MDW stinks)
Programs: UAMM, AAMM & ExPlat, Marriott lifetime Plat, IHG Plat, Hilton Diamond
Posts: 23,506
only a limited type of taxi can take pax from CUN to hotels, that is why it runs $60.
ANY taxi can take pax from hotel zone to CUN, hence about 1/2 the price.
I'm cheap but the bus with a wife with luggage sounds like a nightmare and lots of time.
Anyone use the multi person shuttles?
ANY taxi can take pax from hotel zone to CUN, hence about 1/2 the price.
I'm cheap but the bus with a wife with luggage sounds like a nightmare and lots of time.
Anyone use the multi person shuttles?
Dec 21, 2010, 8:18 pm
#29
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,819
only a limited type of taxi can take pax from CUN to hotels, that is why it runs $60.
ANY taxi can take pax from hotel zone to CUN, hence about 1/2 the price.
I'm cheap but the bus with a wife with luggage sounds like a nightmare and lots of time.
Anyone use the multi person shuttles?
ANY taxi can take pax from hotel zone to CUN, hence about 1/2 the price.
I'm cheap but the bus with a wife with luggage sounds like a nightmare and lots of time.
Anyone use the multi person shuttles?
Dec 22, 2010, 12:02 pm
#30
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
Join Date: Nov 2000
Location: ORD (MDW stinks)
Programs: UAMM, AAMM & ExPlat, Marriott lifetime Plat, IHG Plat, Hilton Diamond
Posts: 23,506
thanks looks like $25 per person for a one way from CUN-Hotel Zone
www.bestday.com/Transfers/Cancun/
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www.bestday.com/Transfers/Cancun/
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