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Ritz-Carlton credit card from Chase

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Old Oct 21, 2016, 6:50 pm
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There is a complementary thread about the new R-C card on the Chase UR Forum here: Ritz-Carloton Visa Infinite
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Ritz-Carlton credit card from Chase

 
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Old Sep 19, 2016, 6:24 pm
  #1621  
Four Seasons Contributor BadgeShangri-La Contributor Badge
 
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,218
Originally Posted by Catskilltraveller
Still a bit confused. Just received the RC credit card. On application I submitted my Marriott Rewards number. Marriott Platinum for life. The credit card has a totally new number on it as a RC Reward number. How do I best merge these accounts?
I want to access the three free nights, likely to use the club upgrades.

When I spoke with my elite concierge it was a very unsatisfactory conversation.
I just sent an email through the online "contact us" or whatever.
United747 is online now  
Old Sep 19, 2016, 6:46 pm
  #1622  
 
Join Date: Feb 2006
Programs: Hilton Diamond for life, Bonvoy Titanium for Life, Delta Million Miler, Delta Platinum
Posts: 168
What was the response?
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Old Sep 19, 2016, 6:47 pm
  #1623  
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Join Date: Feb 2010
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Originally Posted by Catskilltraveller
What was the response?
They switched it to my Marriott number and automatically sent out new cards
United747 is online now  
Old Sep 19, 2016, 9:03 pm
  #1624  
 
Join Date: Aug 2012
Posts: 544
Do the three free night certs that come with the credit card essentially work just like a points reservation? I just got the card and probably won't finish my spend for two more cycles, but I'd like to lock in a reservation that's available now. Could I book with points now and then call to replace the points booking with the certs once I have them?

On a related note, I'd like to do essentially the same thing with a fly and stay package. I'm not going to order the package until January, because I want to use the airline miles with southwest for the companion pass. Could I book a 7-night for next summer now with points, and then replace that reservation with the 7-night package cert?

Thanks for any input!
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Old Sep 20, 2016, 9:10 pm
  #1625  
 
Join Date: Feb 2004
Location: Just off the Main Line
Programs: AA Lifetime PLT 2MM, DL Lifetime GM 2MM, Bonvoy Lifetime Titanium Elite, HH Diamond, IHG Amb Diamond
Posts: 881
Originally Posted by rbw5t
Do the three free night certs that come with the credit card essentially work just like a points reservation? I just got the card and probably won't finish my spend for two more cycles, but I'd like to lock in a reservation that's available now. Could I book with points now and then call to replace the points booking with the certs once I have them?
I did this exact thing, booked my three free nights as a points reservation at Half Moon Bay, then once the free nights posted I called back and swapped them in. Even better, since HMB uses a points plus program for upgraded rooms, I found I could use the free nights as the base plus some regular points for the upgrade.
Governator is offline  
Old Oct 6, 2016, 10:01 am
  #1626  
 
Join Date: Feb 2012
Posts: 599
So are there any real-life reports by now on if you or your guests are charged for the priority pass issued by Ritz? I read through this thread and there was lots of confusions around end-Aug, but surely by now someone must have used it with guests to see if there's a charge?
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Old Oct 6, 2016, 10:42 am
  #1627  
 
Join Date: May 2005
Programs: Marriott LT Titanium, Hilton LT Diamond, AA LT Platinum
Posts: 426
Originally Posted by Governator
I did this exact thing, booked my three free nights as a points reservation at Half Moon Bay, then once the free nights posted I called back and swapped them in. Even better, since HMB uses a points plus program for upgraded rooms, I found I could use the free nights as the base plus some regular points for the upgrade.
How did you you know about this option at the HMB? How did you do this? Did you make the free nights reservation, and then call the hotel directly? What kind of room did you upgrade to?
HookEm is offline  
Old Oct 6, 2016, 11:44 am
  #1628  
 
Join Date: Aug 2015
Location: DCA, LEX
Programs: DL Platinum, Marriott Platinum, Caesars Diamond, K Fund
Posts: 375
Does anyone have any experience with the $300 travel credit and how it can used? All reports seem to indicate that it is difficult and you have to call. Any real life experience out there?

Mods please feel free to merge if there is existing thread.
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Old Oct 6, 2016, 12:33 pm
  #1629  
 
Join Date: Jan 2003
Posts: 3,785
Originally Posted by DCFinanceinFlight
Does anyone have any experience with the $300 travel credit and how it can used? All reports seem to indicate that it is difficult and you have to call. Any real life experience out there?

Mods please feel free to merge if there is existing thread.
I only have experience with legit travel credit... it was for luggage fee. I tried online message and they messed it up. I had to call to correct it and got the credit. But if you are trying to get credit for gift card and such.. I think it is hit or miss..
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Old Oct 7, 2016, 11:23 am
  #1630  
 
Join Date: Sep 2015
Location: SFO
Posts: 3,881
Originally Posted by nomii
So are there any real-life reports by now on if you or your guests are charged for the priority pass issued by Ritz? I read through this thread and there was lots of confusions around end-Aug, but surely by now someone must have used it with guests to see if there's a charge?
Yes, I posted my DP in the Chase forum:

Originally Posted by Troopers
DP: used the Priority Pass plus 2 guests last wknd. Haven't been charged guests fee.
Recently used PP plus 2 guests again, no charge.



Originally Posted by DCFinanceinFlight
Does anyone have any experience with the $300 travel credit and how it can used? All reports seem to indicate that it is difficult and you have to call. Any real life experience out there?

Mods please feel free to merge if there is existing thread.
See the Chase thread.
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Old Oct 8, 2016, 9:39 am
  #1631  
 
Join Date: Oct 2007
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Posts: 2,878
Originally Posted by DCFinanceinFlight
Does anyone have any experience with the $300 travel credit and how it can used? All reports seem to indicate that it is difficult and you have to call. Any real life experience out there?

Mods please feel free to merge if there is existing thread.
Yeah it can be a bit of a PIA, but they have gotten better in the last year. Sometimes you have to HUCA.

What frustrates the hll out of me is that you can't use the travel credit for change fees.

I typically end up using it to upgrade a flight or two to the pointy end of the plane. F upgrades qualify as "seat upgrades" in my experience.
TommyC80 is offline  
Old Oct 8, 2016, 12:27 pm
  #1632  
 
Join Date: Sep 2009
Location: Los Angeles
Posts: 442
Regarding the Club Lounge Certificates, is there anywhere I might be able to read the terms & conditions for the upgrades?

I booked a room back in March and reservations is telling me the certificate is subject to price fluctuations (price is almost tripe), is this true? I was under the impression it was only based on availability.
op487062 is offline  
Old Oct 8, 2016, 2:31 pm
  #1633  
 
Join Date: Jan 2015
Location: Florida
Posts: 686
Originally Posted by op487062
Regarding the Club Lounge Certificates, is there anywhere I might be able to read the terms & conditions for the upgrades?

I booked a room back in March and reservations is telling me the certificate is subject to price fluctuations (price is almost tripe), is this true? I was under the impression it was only based on availability.
The certificate grants you club level access at the time of booking. You must use z38 to book the room and that is what is based on availability.

Are you saying your room price tripled or the best available rate tripled?
sig05 is offline  
Old Oct 8, 2016, 2:52 pm
  #1634  
 
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
Originally Posted by DCFinanceinFlight
Does anyone have any experience with the $300 travel credit and how it can used? All reports seem to indicate that it is difficult and you have to call. Any real life experience out there?

Mods please feel free to merge if there is existing thread.
Called for a $100 Charge, friendly rep asked what it was and when. Simple questions simple answers. 5mins. ^ Use your imagination for what the charge is for.
lotrbfme is offline  
Old Oct 8, 2016, 7:43 pm
  #1635  
 
Join Date: Sep 2009
Location: Los Angeles
Posts: 442
Originally Posted by sig05
The certificate grants you club level access at the time of booking. You must use z38 to book the room and that is what is based on availability.

Are you saying your room price tripled or the best available rate tripled?
I was looking for the terms and conditions that stated that, didn't know the price would change to current rate.

The room price tripled between my March booking date and now. They would only allow me to book at the rate now.
op487062 is offline  


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