Booking hotels in private name
Dec 14, 2017, 10:26 pm
#1
Original Poster
Join Date: Jul 2006
Location: Melbourne, Australia
Programs: QF Platinum & Lifetime Gold
Posts: 1,340
Booking hotels in private name
For business reasons I wish it to be kept private that I am in a particular city and staying at a particular hotel. Specifically, I don't want the front desk to connect any callers to my room, or to acknowledge to callers that I am staying there.
Can I make a reservation at a hotel a hotel under an assumed name, so that my stay there remains private? If not, what is the best way of doing this?
Can I make a reservation at a hotel a hotel under an assumed name, so that my stay there remains private? If not, what is the best way of doing this?
Dec 15, 2017, 3:07 am
#2
Join Date: Sep 2009
Location: Europe
Posts: 2,600
For business reasons I wish it to be kept private that I am in a particular city and staying at a particular hotel. Specifically, I don't want the front desk to connect any callers to my room, or to acknowledge to callers that I am staying there.
Can I make a reservation at a hotel a hotel under an assumed name, so that my stay there remains private? If not, what is the best way of doing this?
Can I make a reservation at a hotel a hotel under an assumed name, so that my stay there remains private? If not, what is the best way of doing this?
If this is not enough, why don’t you just put the booking under the name of your EA/PA and have him/her check in with you?
Dec 15, 2017, 6:57 am
#5
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Join Date: Aug 2010
Location: DCA
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Posts: 50,262
Most decent properties do this all the time. At the request of a customer, the property will specially note its system so that the customer is not acknowledged to outside inquiries. You simply need to call the individual property, speak with a manager and ask what the property can do for you. If it can't meet your needs, find another place. Typically only works with properties which tend to deal with relatively senior people (or dumps at which you don't want to stay).
The "fake name" thing works for certain people with serious security issues and, in that case, the people responsible for the individual's security and the property's security operation, handle it. Doesn't sound like your situation.
The "fake name" thing works for certain people with serious security issues and, in that case, the people responsible for the individual's security and the property's security operation, handle it. Doesn't sound like your situation.
Dec 15, 2017, 7:53 am
#6
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
true luxury hotels will pretend you are not there and use other names. at least one person will look at your passport. although technically passport may not always be looked at and recorded, regardless of laws/regulations.
payment not limited to CC, and business CCs often not name.
talk to senior managers and possibly security.
payment not limited to CC, and business CCs often not name.
talk to senior managers and possibly security.
Dec 15, 2017, 11:10 am
#7
Join Date: Jan 2009
Location: BKK
Posts: 6,741
If all that is needed is a high degree of privacy, I think simply discussing with management to ensure that one’s presence at the hotel is never acknowledged to any third party or outside caller would be sufficient.
If this really is a security issue, then further layres of protection could be implemented. Staying under an alias could be orchestrated by management/security in order to shield guest’s true identity from hotel personnel who do not need to know. Other options could be secure entrance and exit, special suite allocation for privacy, movement by service elevators, etc...
If this really is a security issue, then further layres of protection could be implemented. Staying under an alias could be orchestrated by management/security in order to shield guest’s true identity from hotel personnel who do not need to know. Other options could be secure entrance and exit, special suite allocation for privacy, movement by service elevators, etc...
Dec 15, 2017, 11:37 am
#8
Join Date: May 2016
Posts: 393
If all that is needed is a high degree of privacy, I think simply discussing with management to ensure that one’s presence at the hotel is never acknowledged to any third party or outside caller would be sufficient.
If this really is a security issue, then further layres of protection could be implemented. Staying under an alias could be orchestrated by management/security in order to shield guest’s true identity from hotel personnel who do not need to know. Other options could be secure entrance and exit, special suite allocation for privacy, movement by service elevators, etc...
If this really is a security issue, then further layres of protection could be implemented. Staying under an alias could be orchestrated by management/security in order to shield guest’s true identity from hotel personnel who do not need to know. Other options could be secure entrance and exit, special suite allocation for privacy, movement by service elevators, etc...
Dec 16, 2017, 12:50 am
#10
Join Date: Sep 2010
Posts: 1,900
Why don’t you just let them know that you value your privacy? Most good hotels will be happy to oblige but I don’t think they would find it particularly trustworthy if you check-in under a false name.
If this is not enough, why don’t you just put the booking under the name of your EA/PA and have him/her check in with you?
Dec 16, 2017, 8:52 am
#13
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
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obviously things were quite different regulation wise in past. doesnt really matter though, an employee can ignore regulations. i think in this case even if a hotel suffered severe penalties they might only be able to fire the employee responsible for violation, most places. not the biggest disincentive.
i have heard reports of not presenting passport. in some cases it might be because they are in system as regular, but doesnt really matter in the end. clearly location is a big factor. probably also things like management co.
may be easy there and similar places then
i have heard reports of not presenting passport. in some cases it might be because they are in system as regular, but doesnt really matter in the end. clearly location is a big factor. probably also things like management co.
may be easy there and similar places then
Last edited by Kagehitokiri; Dec 16, 2017 at 9:35 am
Dec 16, 2017, 9:33 am
#14
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Germany
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obviously things were quite different regulation wise in past. doesnt really matter though, an employee can ignore regulations. i think in this case even if a hotel suffered severe penalties they might only be able to fire the employee responsible for violation, most places. not the biggest disincentive.
i have heard reports of not presenting passport. in some cases it might be because they are in system as regular, but doesnt really matter in the end. clearly location is a big factor. probably also things like management co.
i have heard reports of not presenting passport. in some cases it might be because they are in system as regular, but doesnt really matter in the end. clearly location is a big factor. probably also things like management co.
Dec 16, 2017, 10:15 am
#15
Join Date: Jan 2009
Location: BKK
Posts: 6,741
In most places some form of ID is asked for, but as a regular I am not asked repeatedly at same hotels. Even if one does not have ID, I doubt hotels are keen on making it a problem.
But, it would never be a good idea to try to stay under an assumed name. That is probably illegal in many places, and would be embarrassing if hotel figured it out. Staying under an alias would be something arranged in advance with management and security.
In true high profile situations, such as POTUS, hotel may not know who the guest is in advance. But, this does not seem to be the case, as anyone like that would have security people to take care of it, and would not be asking questions about it on this forum.
But, it would never be a good idea to try to stay under an assumed name. That is probably illegal in many places, and would be embarrassing if hotel figured it out. Staying under an alias would be something arranged in advance with management and security.
In true high profile situations, such as POTUS, hotel may not know who the guest is in advance. But, this does not seem to be the case, as anyone like that would have security people to take care of it, and would not be asking questions about it on this forum.