Jet Airways ICICI Bank credit Card
Jan 12, 2015, 6:39 pm
#391
Join Date: Jan 2015
Posts: 1
Not sure whether this has been asked before or some one else is also facing this issue.
I received my ICICI Jet American Express card last week. I generated the safe key successfully and received my ATM/POS pin too.
I have also done successfully two transactions on paytm.com. But I am facing issue doing transactions on flipkart.com and amazon.in. On flipkart upon entering the credit card no it says international cards not accepted. So for some reason flipkart is recognizing by ICICI Jet Amex as international Amex card. On amazon, after I enter my card details and expiry it asks for pincode (?) instead of usual CVV. Also, it does not go to safekey page only and directly says "thanks for doing the transaction" but after some time I receive an sms saying transaction has failed. On checking with amazon they say check with your bank while ICICI says it is issue with the merchants since the card is working on paytm.com. My problem is I do most of my online transactions on flipkart or amazon so the card usage with drastically come down if this issue is not resolved.
Has anyone else faced this issue and is there any solution?
Thanks.
Vishal
I received my ICICI Jet American Express card last week. I generated the safe key successfully and received my ATM/POS pin too.
I have also done successfully two transactions on paytm.com. But I am facing issue doing transactions on flipkart.com and amazon.in. On flipkart upon entering the credit card no it says international cards not accepted. So for some reason flipkart is recognizing by ICICI Jet Amex as international Amex card. On amazon, after I enter my card details and expiry it asks for pincode (?) instead of usual CVV. Also, it does not go to safekey page only and directly says "thanks for doing the transaction" but after some time I receive an sms saying transaction has failed. On checking with amazon they say check with your bank while ICICI says it is issue with the merchants since the card is working on paytm.com. My problem is I do most of my online transactions on flipkart or amazon so the card usage with drastically come down if this issue is not resolved.
Has anyone else faced this issue and is there any solution?
Thanks.
Vishal
Jan 16, 2015, 2:26 am
#392
Join Date: Jun 2014
Programs: 9W, Flying Returns
Posts: 7
Although, I tried what you suggested it did not work. Eventually I had to email flipkart, amazon and icici details of the problem along with screenshots. Finally, icici managed to solve the problem and now I am able to do transactions.
One more thing, I have received the welcome JP Miles and I have also paid the card fees. When do I receive the free ticket code?
Thanks.
Vishal
Sep 11, 2015, 7:45 am
#393
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
i have not been keeping track of my jp account as i have not been flying with jet for a while now....but i have been using both my jet branded hdfc & icici cards on a regular basis....a couple of days ago i logged onto my jp account & noticed that i have not received any miles against spends on my icici card for the last 3 months....
i checked my icici statements for the last 3 months & it states that 9,998 miles for july, 14,396 miles for august & 6,193 miles for september have been transferred to my jp account but none of them have posted so far....
i called icici & they said the miles have been transferred from their end & i should get in touch with jet....i called jet & they said they have not received the miles & i should get in touch with icici....after a couple of days of blaming each other i finally spoke with a supervisor at icici today who gave me 2 emails addresses, one for the bank & the other for the airline & said i should send them both the information regarding the missing miles & they would get back to me in 48 hours....
has anyone else faced anything like this????
i checked my icici statements for the last 3 months & it states that 9,998 miles for july, 14,396 miles for august & 6,193 miles for september have been transferred to my jp account but none of them have posted so far....
i called icici & they said the miles have been transferred from their end & i should get in touch with jet....i called jet & they said they have not received the miles & i should get in touch with icici....after a couple of days of blaming each other i finally spoke with a supervisor at icici today who gave me 2 emails addresses, one for the bank & the other for the airline & said i should send them both the information regarding the missing miles & they would get back to me in 48 hours....
has anyone else faced anything like this????
Sep 11, 2015, 11:55 pm
#394
Original Poster
Join Date: Dec 2010
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this happened with my indusind card at a point of time. I went back to the airline, they confirmed with the bank and then posted the miles.
Sep 14, 2015, 12:40 am
#395
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
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i've sent emails to both & am waiting to see what they say next....
Sep 23, 2015, 1:23 am
#396
Join Date: Jul 2015
Location: Dubai
Programs: 9W PLT, EK Gold, SPG Ambassador, Hyatt Diamond, Trident PLT, Taj Gold, EY Gold, Mariott/Ritz Gold
Posts: 14
Hi Keyser,
This happened with me the very first month of having the card (no. of miles in question was low ~4000) and at the end I gave up and just cancelled the card having got the welcome benefit (This was when ICICI was doling out free miles as welcome benefit to JPP as well)
My suggestion would be to threaten to cancel the card and have the escalation desk solve the situation and in future stay away from the icici monkeys!
This happened with me the very first month of having the card (no. of miles in question was low ~4000) and at the end I gave up and just cancelled the card having got the welcome benefit (This was when ICICI was doling out free miles as welcome benefit to JPP as well)
My suggestion would be to threaten to cancel the card and have the escalation desk solve the situation and in future stay away from the icici monkeys!
Sep 25, 2015, 2:23 am
#397
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
Hi Keyser,
This happened with me the very first month of having the card (no. of miles in question was low ~4000) and at the end I gave up and just cancelled the card having got the welcome benefit (This was when ICICI was doling out free miles as welcome benefit to JPP as well)
My suggestion would be to threaten to cancel the card and have the escalation desk solve the situation and in future stay away from the icici monkeys!
This happened with me the very first month of having the card (no. of miles in question was low ~4000) and at the end I gave up and just cancelled the card having got the welcome benefit (This was when ICICI was doling out free miles as welcome benefit to JPP as well)
My suggestion would be to threaten to cancel the card and have the escalation desk solve the situation and in future stay away from the icici monkeys!
Feb 23, 2016, 10:50 pm
#399
Join Date: Mar 2013
Location: Kuala Lumpur
Programs: JetPrivilege Platinum, Star Alliance Gold, OW Enrich Gold, Marriott Gold Elite, Taj Innercircle Gold
Posts: 83
Folks,
Do any of these cards allow to get Jet Plat membership. I was jet plat earlier and hence miles never expired. I moved out of India for some time, became gold and suddenly some 50-60K miles are expiring....Need to get back to JetPlat somehow to avoid expiry....What is the easiest way?
Do any of these cards allow to get Jet Plat membership. I was jet plat earlier and hence miles never expired. I moved out of India for some time, became gold and suddenly some 50-60K miles are expiring....Need to get back to JetPlat somehow to avoid expiry....What is the easiest way?
Feb 24, 2016, 1:24 am
#400
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Folks,
Do any of these cards allow to get Jet Plat membership. I was jet plat earlier and hence miles never expired. I moved out of India for some time, became gold and suddenly some 50-60K miles are expiring....Need to get back to JetPlat somehow to avoid expiry....What is the easiest way?
Do any of these cards allow to get Jet Plat membership. I was jet plat earlier and hence miles never expired. I moved out of India for some time, became gold and suddenly some 50-60K miles are expiring....Need to get back to JetPlat somehow to avoid expiry....What is the easiest way?
However, I really don't know whether ones that are now expiring will be prevented from expiring...
I would call JP to find out - trusting that you would get someone knowledgeable - *and*/or write them an e-mail.
Feb 24, 2016, 3:37 am
#401
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
If you have any of the Jet-branded cards, they say that your miles do not expire.
However, I really don't know whether ones that are now expiring will be prevented from expiring...
I would call JP to find out - trusting that you would get someone knowledgeable - *and*/or write them an e-mail.
However, I really don't know whether ones that are now expiring will be prevented from expiring...
I would call JP to find out - trusting that you would get someone knowledgeable - *and*/or write them an e-mail.
Feb 24, 2016, 3:39 am
#402
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Feb 24, 2016, 3:48 am
#403
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Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
This is with reference to your email
We wish you to inform you that JP miles of Jet Airways ICICI Bank Sapphiro Credit Card miles is not expiring before 2018. But JpP miles of JT airways will get expire as the law of Jet airways. Kindly refer the attachment to refer the JP miles of ICICI Bank Sapphiro Credit Card miles is not expiring before 2018.
We wish you to inform you that JP miles of Jet Airways ICICI Bank Sapphiro Credit Card miles is not expiring before 2018. But JpP miles of JT airways will get expire as the law of Jet airways. Kindly refer the attachment to refer the JP miles of ICICI Bank Sapphiro Credit Card miles is not expiring before 2018.
Feb 24, 2016, 3:52 am
#405
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
I seriously doubt that they would be able to track this in any case, but whatever...
It's always time to blow off Jet (miles) - but *so* difficult to do so!
Last time I was only able to upgrade revenue tix - but that's a really bad return for the miles!
They can never move their rear ends to execute a partner redemption on LH, et al.
It's always time to blow off Jet (miles) - but *so* difficult to do so!
Last time I was only able to upgrade revenue tix - but that's a really bad return for the miles!
They can never move their rear ends to execute a partner redemption on LH, et al.