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Goldpassport.com (as well as new WorldOfHyatt) New Issues and Website Problems Thread

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Goldpassport.com (as well as new WorldOfHyatt) New Issues and Website Problems Thread

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Old Aug 8, 2017, 2:52 am
  #361  
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Hope they're not actually rebilling you each time…
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Old Aug 11, 2017, 7:01 am
  #362  
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This greeted me at 9am EST

Please Excuse Us While We Do a Little Housekeeping

The page you are trying to access is currently down for maintenance. We apologize for this inconvenience and are working hard to get everything in order and back online. Please come back soon!
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Old Aug 11, 2017, 7:28 am
  #363  
formerly a193991
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Originally Posted by Aventine
This greeted me at 9am EST
try Explorer,
I often have the same in Chrome, but it works in Explorer
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Old Aug 11, 2017, 8:59 am
  #364  
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Originally Posted by 59Impala
try Explorer,
I often have the same in Chrome, but it works in Explorer
I use a Mac and only have Chrome and Safari. Going to try their app for this booking.
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Old Aug 17, 2017, 5:23 pm
  #365  
 
Join Date: Jul 2017
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Originally Posted by 59Impala
try Explorer,
I often have the same in Chrome, but it works in Explorer
If it is working in IE / Edge, try clearing your Chrome cache.
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Old Aug 18, 2017, 9:57 am
  #366  
Ambassador: World of Hyatt
 
Join Date: Mar 2002
Location: UK - the nearest airport is named after a motorway !
Posts: 4,235
trying to book a room on hyatt.com, and I can't get past the 'complete your reservation' page - I'm logged in, I select a credit card and tick to agree to cancellation policy, click 'book my stay'... and I'm taken back to the same page again.

and did I mention that I don't like the new interface anyway...
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Old Aug 20, 2017, 9:41 am
  #367  
 
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,101
Website appears to be down at the moment.
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Old Aug 20, 2017, 2:41 pm
  #368  
 
Join Date: Jan 2002
Location: Seattle, WA
Programs: AS MVPG, Hyatt Discoverist, Hilton Gold
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Website still down at 1:40pm PDT.
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Old Aug 20, 2017, 3:33 pm
  #369  
 
Join Date: Feb 2009
Location: AMS BUD SIN
Programs: Marriott Platinum,One Harmony Exclusive, Flying Blue Platinum, Emirates Platinum
Posts: 44
No access to the Hyatt web site. 23:33 CET

Had to book by phone....
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Old Aug 20, 2017, 10:11 pm
  #370  
 
Join Date: Apr 2005
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still down 12:10am EST
Nice job, IT!
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Old Aug 20, 2017, 11:09 pm
  #371  
formerly a193991
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Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,578
Could not do my vacation bookings yesterday Sunday, so wanted to try Monday morning... .Still down at 7:10 am CET - Crazy,
Last edited by 59Impala; Aug 21, 2017 at 5:47 am
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Old Aug 20, 2017, 11:25 pm
  #372  
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Checked in online. "We will email you when your room is ready".

Above is fiction.

Reality = when their website is down, apparently their Send Email function is down also
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Old Aug 23, 2017, 12:02 pm
  #373  
 
Join Date: Dec 2010
Location: LAX/VNY (Hometown: CAK)
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Posts: 743
It was up very briefly, but now I don't have permission to access their site.
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Old Aug 25, 2017, 12:31 pm
  #374  
 
Join Date: Feb 2005
Location: San Francisco, CA
Programs: AA Executive Platinum, Hyatt Globalist, Aeroplan 75K
Posts: 275
I'm having trouble booking on hyatt.com right now. Anyone else have this problem?

The errors says that the booking engine is not available.
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Old Aug 25, 2017, 12:31 pm
  #375  
 
Join Date: Sep 2010
Location: YYZ
Programs: United 1K, AC 50K, Hyatt Globalist, Marriot Platinum
Posts: 684
Originally Posted by Pentech
I'm having trouble booking on hyatt.com right now. Anyone else have this problem?

The errors says that the booking engine is not available.
Yes, I just had this problem
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