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Goldpassport.com (as well as new WorldOfHyatt) New Issues and Website Problems Thread

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Goldpassport.com (as well as new WorldOfHyatt) New Issues and Website Problems Thread

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Old Jan 29, 2020, 11:33 am
  #481  
FlyerTalk Evangelist
 
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
App works quite well FWIW

(BTW...this is like how Marriott.com operates seemingly 50% of the time, for those not in the know...)
UA-NYC is offline  
Old Jan 29, 2020, 11:50 am
  #482  
 
Join Date: Aug 2012
Location: Bay Area
Programs: Hyatt Globalist, Marriott Platinum Elite, Hilton Diamond, IHG Plat Amb, United Silver, National Exec
Posts: 51
Also been having trouble in Chrome this morning. Lots of time outs and errors.
Will give the app a try.

Edit: App works well still.

Last edited by road2elysium; Jan 29, 2020 at 11:52 am Reason: App works well still.
road2elysium is offline  
Old Jan 29, 2020, 1:42 pm
  #483  
 
Join Date: Mar 2016
Posts: 981
Originally Posted by elg26
Seems to be having issues this morning. Cannot sign into my account or navigate easy.
Yup been having trouble the last couple days. Hyatt getting hacked?
HIFlya is offline  
Old Jan 29, 2020, 1:50 pm
  #484  
 
Join Date: Dec 2003
Location: NYC
Posts: 6,428
Originally Posted by HIFlya
Yup been having trouble the last couple days. Hyatt getting hacked?
The site generally works - the problems seem restricted to looking at my account (at least for me) and booking (from what I've seen posted).

Late yesterday I was getting a "down for maintenance" message for a bit, but that went away with no change in responsiveness.

It's been working better for me since I cleared Hyatt cookies earlier today. I'm mainly using Chrome. Slow, but usable.
richarddd is offline  
Old Feb 12, 2020, 9:04 am
  #485  
 
Join Date: Aug 2018
Location: BOS
Programs: Bonvoy Gold, IHG Platinum, WoH Explorist
Posts: 204
I think there's a bug when viewing a reservation's details on the desktop website. When you're on that page, it seems like all the links are broken. You can fix this by going back to hyatt.com, but otherwise I thought it was something wrong with my browser.
cvseuy is offline  
Old Feb 16, 2020, 9:06 am
  #486  
formerly a193991
Hyatt 5+ BadgeHilton Contributor Badge
 
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,563
This is a useless display of available awards, no idea which ones are effectively still available. Why can't they show it in the same way as on the App? It's just a different web service or so, I guess
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59Impala is offline  
Old Feb 23, 2020, 12:53 pm
  #487  
 
Join Date: Dec 2019
Posts: 452
we just stayed at park hyatt sydney, 500 points awarded for the stay, no Base Points.

seems kind of low for the expense? was a USD $5000 stay.
mctaste is offline  
Old Feb 23, 2020, 2:30 pm
  #488  
formerly a193991
Hyatt 5+ BadgeHilton Contributor Badge
 
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,563
Originally Posted by mctaste
we just stayed at park hyatt sydney, 500 points awarded for the stay, no Base Points.

seems kind of low for the expense? was a USD $5000 stay.
If it was an eligible rate, then definitely not correct.
Suggest calling WoH.

Last edited by 59Impala; Mar 2, 2020 at 11:12 pm
59Impala is offline  
Old Mar 2, 2020, 5:30 pm
  #489  
 
Join Date: Jul 1999
Location: Portland, Maine
Programs: UA 1K, SPG PLAT, HYATT PLAT, HH GOLD, AA GOLD, MR GOLD
Posts: 1,179
Different issue than listed in the last several threads...

I am NOT getting confirmations emailed once I book them on Hyatt.com - just booked two stays in two cities over about three hours and no emails. This has been the same situation for about 1 month now....anyone else?

(Yes I checked my profile and email is there and accurate....also I do get Hyatt promotions via email regularly)

Please advise...
tasnam is offline  
Old Sep 27, 2021, 6:37 am
  #490  
formerly a193991
Hyatt 5+ BadgeHilton Contributor Badge
 
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,563
I am unable to access hyat.com on Chrome, works on Edge.
I have deleted all cookies, but still does not work.

Others having this issue?
any tips?

TIA
59Impala is offline  
Old Oct 31, 2023, 4:52 pm
  #491  
 
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,560
Can't log in on the website. App giving errors as well.
jasonvr is offline  
Old Nov 1, 2023, 7:29 am
  #492  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by jasonvr
Can't log in on the website. App giving errors as well.
Give it another try. Website is working fine for me right now.
beltway is offline  


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