Goldpassport.com (as well as new WorldOfHyatt) New Issues and Website Problems Thread
#481
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
App works quite well FWIW
(BTW...this is like how Marriott.com operates seemingly 50% of the time, for those not in the know...)
(BTW...this is like how Marriott.com operates seemingly 50% of the time, for those not in the know...)
#482
Join Date: Aug 2012
Location: Bay Area
Programs: Hyatt Globalist, Marriott Platinum Elite, Hilton Diamond, IHG Plat Amb, United Silver, National Exec
Posts: 51
Also been having trouble in Chrome this morning. Lots of time outs and errors.
Will give the app a try.
Edit: App works well still.
Will give the app a try.
Edit: App works well still.
Last edited by road2elysium; Jan 29, 2020 at 11:52 am Reason: App works well still.
#484
Join Date: Dec 2003
Location: NYC
Posts: 6,428
The site generally works - the problems seem restricted to looking at my account (at least for me) and booking (from what I've seen posted).
Late yesterday I was getting a "down for maintenance" message for a bit, but that went away with no change in responsiveness.
It's been working better for me since I cleared Hyatt cookies earlier today. I'm mainly using Chrome. Slow, but usable.
Late yesterday I was getting a "down for maintenance" message for a bit, but that went away with no change in responsiveness.
It's been working better for me since I cleared Hyatt cookies earlier today. I'm mainly using Chrome. Slow, but usable.
#485
Join Date: Aug 2018
Location: BOS
Programs: Bonvoy Gold, IHG Platinum, WoH Explorist
Posts: 204
I think there's a bug when viewing a reservation's details on the desktop website. When you're on that page, it seems like all the links are broken. You can fix this by going back to hyatt.com, but otherwise I thought it was something wrong with my browser.
#486
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,563
This is a useless display of available awards, no idea which ones are effectively still available. Why can't they show it in the same way as on the App? It's just a different web service or so, I guess
#488
#489
Join Date: Jul 1999
Location: Portland, Maine
Programs: UA 1K, SPG PLAT, HYATT PLAT, HH GOLD, AA GOLD, MR GOLD
Posts: 1,179
Different issue than listed in the last several threads...
I am NOT getting confirmations emailed once I book them on Hyatt.com - just booked two stays in two cities over about three hours and no emails. This has been the same situation for about 1 month now....anyone else?
(Yes I checked my profile and email is there and accurate....also I do get Hyatt promotions via email regularly)
Please advise...
I am NOT getting confirmations emailed once I book them on Hyatt.com - just booked two stays in two cities over about three hours and no emails. This has been the same situation for about 1 month now....anyone else?
(Yes I checked my profile and email is there and accurate....also I do get Hyatt promotions via email regularly)
Please advise...
#490
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,563
I am unable to access hyat.com on Chrome, works on Edge.
I have deleted all cookies, but still does not work.
Others having this issue?
any tips?
TIA
I have deleted all cookies, but still does not work.
Others having this issue?
any tips?
TIA