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Delta.com Bug Reporting: The Official Master Thread

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Delta.com Bug Reporting: The Official Master Thread

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Old Oct 25, 2014, 12:30 pm
  #1756  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,373
wait for it ...

"The 5-week low-fare calendar is our newest feature!!"
jrl767 is offline  
Old Oct 26, 2014, 11:22 am
  #1757  
 
Join Date: Jan 2012
Programs: Marriott/SPG Plat, Hilton Gold
Posts: 887
i,

I bring up some possible flights on delta.com and try to print them out, they come out really garbage looking. Text on top of other text, graphics missing, etc. I mean you can pick up the data if you work at it,but it's nothing like what's on the screen.

Tried Firefox & Chrome. For some reason IE doesn't even let me login to delta.com. I never use IE so I'd never run into this before.

Anyone else have this problem?

Just wanted to have a clean listing before getting on the phone with reservations desk.
ElPresidente is offline  
Old Oct 27, 2014, 2:47 pm
  #1758  
 
Join Date: Dec 2005
Location: USA - Seattle area
Programs: DL Platinum, "alum" of high status with UA but not any more
Posts: 532
Broken link from email welcoming me to Platinum status

Got an email today from Delta with the subject line, "You've Reached The Next Level: Platinum."

There is a prominent link near the top of the email, in a red rectangle, indicating "THE PERQS OF STATUS >>". But when you click on it, you get the error "REQUESTED PAGE NOT FOUND".

Not a very impressive means of welcoming a new very loyal flyer.
andrewk829 is offline  
Old Oct 28, 2014, 11:02 am
  #1759  
 
Join Date: Sep 2013
Location: CHI
Posts: 501
Originally Posted by andrewk829
Got an email today from Delta with the subject line, "You've Reached The Next Level: Platinum."

There is a prominent link near the top of the email, in a red rectangle, indicating "THE PERQS OF STATUS >>". But when you click on it, you get the error "REQUESTED PAGE NOT FOUND".

Not a very impressive means of welcoming a new very loyal flyer.
All the medallion info pages (Except choice bennies) seem to be down. Maybe it's a huge new rollout of medallion improvements!
CabinCaptive is offline  
Old Oct 28, 2014, 2:47 pm
  #1760  
 
Join Date: Sep 2013
Posts: 23
2 weeks ago i was able to see aeromexico award availability but now is gone! and i was going to book an award in the next 2 weeks, any clue if they will be back?
servinagustin is offline  
Old Oct 28, 2014, 9:23 pm
  #1761  
 
Join Date: Jun 2013
Location: YVR
Programs: Marriott Gold
Posts: 952
I can't book and pay online using a Canadian credit card (Amex). It keeps rejecting my postal code for some reason.
roastpuff is offline  
Old Oct 29, 2014, 7:40 am
  #1762  
 
Join Date: Dec 2004
Programs: Globalist, Marriott Plat, various sundry
Posts: 984
I've been getting numerous "Call Delta to Complete your Reservation" messages when I've tried to set up my itinerary. I first got it with flights involving stopovers, but I also got it when I tried to set up JFK-LHR-BOM on VS!

Apparently, it's not considered a "normal reservation", even though the flight goes through the hub of one of its tier 1 partners!
gmax58 is offline  
Old Oct 31, 2014, 4:48 pm
  #1763  
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Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
I can't get any of my itineraries to load right now. I get an error message and an endless spinning wheel.

Bruce

ETA: I am still having this problem, but only using the latest update of Firefox. I don't have the problem when using Chrome.

ETA (next day): I got a Firefox update tonight, and the problem with delta.com went away.

Last edited by bdschobel; Nov 1, 2014 at 7:37 pm Reason: updated (twice)
bdschobel is offline  
Old Nov 3, 2014, 7:39 pm
  #1764  
 
Join Date: Sep 2012
Location: MA
Programs: DL DM, AA GE, CP ED
Posts: 256
Who broke it?

Alright, who broke dl.com again?
jsbh is offline  
Old Nov 3, 2014, 11:15 pm
  #1765  
FlyerTalk Evangelist
 
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Originally Posted by jsbh
Alright, who broke dl.com again?
It's auto-breaking.
sethb is offline  
Old Nov 11, 2014, 9:31 am
  #1766  
FlyerTalk Evangelist
 
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
When you use the 'request mileage' function https://www.delta.com/acctactvty/mileagecredit.action and it returns the ticket/segment info with codes, the codes letters appear to by a hyperlink or something to click on, but they don't do anything or display any info.

A while back clicking used to bring up another window with what the code meant such as too soon to post etc.
rylan is offline  
Old Nov 21, 2014, 9:57 am
  #1767  
 
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
Delta.dumb just went down. was in the middle of booking a First class ticket home for christmas. Very annoying. now on hold on the PM line. grumble
mridley2 is offline  
Old Nov 24, 2014, 5:47 am
  #1768  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,373
unable to see "My Trips" listings, which is annoying because I just got a "Delta Messenger" email advising me of a flight change
jrl767 is offline  
Old Nov 24, 2014, 11:53 am
  #1769  
 
Join Date: Feb 2012
Location: KSFO
Programs: Marriott Plat, SPG Gold, Delta DM, Hertz Presidents Circle
Posts: 25
When looking at my previous trips - the website no longer shows what Fare Class (or upgrade "RU") was flown.

Now it shows "Reward Method" with a "D" or "F"

D = Mileage earned based on distance flown

F = Mileage earned based on flat amount (when you fly less than 500 mile but still recieve 500)
jblpro5 is offline  
Old Nov 25, 2014, 7:07 am
  #1770  
FlyerTalk Evangelist
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Has anyone noticed that a bunch of the image links around the site are broken? IIRC this started happening after the award booking updates.

The two I keep noticing are something around the PWM dropdown on the payment screen, and something else up in the Sky Priority banner after you complete a booking.
gooselee is offline  


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