Early April Operation Disruption Compensation
#31
Join Date: Mar 2012
Location: Near ATL AVL GSP
Programs: DLDime & MM - Marriott LifePlat - Hertz Prez - Hyatt Dissapointedist
Posts: 224
#33
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,150
Are all medallions receiving this 20K miles bonus even if they didn't fly during the IRROPS hell, or only if they had interrupted flights last week/weekend?
#34
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Flew Friday morning PIT/LGA, and delayed 3:53 arriving.
Saturday morning on time return home.
Both 7,500 mile award tix.
Got an apology eMail for EACH day - - but as of right now, ZERO miles.
Saturday morning on time return home.
Both 7,500 mile award tix.
Got an apology eMail for EACH day - - but as of right now, ZERO miles.
#35
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 1,856
20,000 miles just hit my account. No status (anymore). Connecting flight cancelled on 4/7 resulting in myself having to book a flight on WN to avoid being stranded in SEA for 2 days. Nice gesture, very much appreciated. However once I finish the return portion of my itinerary tomorrow I will still be calling to get a refund for the 2 segments that I did not fly due to DL cancellations.
#36
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
Interesting.
PM and no miles yet. Multiple cancelations on Wednesday(the start of the issue). Thursday flight delayed.
Wait and see. I have a complaint detailing into Delta as well.
PM and no miles yet. Multiple cancelations on Wednesday(the start of the issue). Thursday flight delayed.
Wait and see. I have a complaint detailing into Delta as well.
#37
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Just received an email on this. They certainly weren't beating around the bush. Great subject line. Points hit the account instantly - or at least by the time (5 minutes after email sent) when I checked my account.
First "flight" on DL in years.
*never flew due to the mess
First "flight" on DL in years.
*never flew due to the mess
#39
Join Date: Dec 2004
Location: ATL
Programs: DL SkyMiles PM/2MM, AA Plat, IC Diam. Amb., Peninsula regular, amanjunkie
Posts: 5,848
My spouse and I have both received 20k RDMs. We were on ATL-JFK Friday morning, rolling 30-min delays then CXLD at STD+ 6 hours. By then we already had a rental, drove to NY that night and next day. The flight we were rebooked on for Saturday went off with an 8 hour delay. We weren't on it, so someone else got our seats.
Won't bother with ORC. But do want the unused tix credited for future travel. And we need to talk about the ~$325 the rental and an overnight hotel en route cost.
Thankfully, most fortunately, China Eastern took mercy on us and rebooked our separate ticket to BKK with about a 36-hour delay.
Edited to add: Just saw the prior post and checked email. Got the email. Nice note from Ed B.
Won't bother with ORC. But do want the unused tix credited for future travel. And we need to talk about the ~$325 the rental and an overnight hotel en route cost.
Thankfully, most fortunately, China Eastern took mercy on us and rebooked our separate ticket to BKK with about a 36-hour delay.
Edited to add: Just saw the prior post and checked email. Got the email. Nice note from Ed B.
#40
Join Date: Nov 2013
Programs: DL PM
Posts: 1,089
Fiancé, GM, had two flights canceled and got the 20k miles. After a sleepless night (spent over 6 hours waiting on hold for DL), I managed to get her on an alternate routing for the following day. We had to change some plans around, but it worked out more or less.
I (DM) had a flight delayed ~9hrs through ATL, managed to snag the last seat on an alternate flight through SLC, which was delayed 2 hours... No miles for me (yet). Not sure what their cutoff is?
I (DM) had a flight delayed ~9hrs through ATL, managed to snag the last seat on an alternate flight through SLC, which was delayed 2 hours... No miles for me (yet). Not sure what their cutoff is?
#41
Join Date: Jan 2008
Location: YHM (BUF/YYZ/YTZ in practice, formerly LHR)
Programs: rapidly diminishing
Posts: 974
Mrs Sofasurfer (no status, although she had submitted a status challenge that never seemed to even get acknowledged - but that's a separate issue..) also just got the 20k email.
She hasn't had time or inclination to respond to survey emails that came in, has receipts for all out of pocket expenses incurred due to the snafu, sounds like it is worth submitting a claim for those. And, I think, a reminder about the total fail on the response to the status challenge (as the trip she took would have gotten her it... Worth one final try, I guess)
She hasn't had time or inclination to respond to survey emails that came in, has receipts for all out of pocket expenses incurred due to the snafu, sounds like it is worth submitting a claim for those. And, I think, a reminder about the total fail on the response to the status challenge (as the trip she took would have gotten her it... Worth one final try, I guess)
#43
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
I just happened to call the DM hotline about a GUC issue, and inquired VERY NICELY as to whether or not she had heard if any compensation was being issued for last week's debacle. I made it clear that I wasn't asking for anything, and that my 4 hour delay was absolutely minimal compared to what other people had experienced, and that I was just curious if she knew anything about it because I heard of some compensation being issued by reports online.
She told me that I was entitled to either 20,000 miles ~or~ a $200 ECV!
I was SHOCKED!
I'm hoping FT'ers don't flood the Medallion hotlines saying that they read this on FlyerTalk!
She told me that I was entitled to either 20,000 miles ~or~ a $200 ECV!
I was SHOCKED!
I'm hoping FT'ers don't flood the Medallion hotlines saying that they read this on FlyerTalk!
#45
Join Date: Dec 2002
Location: New York, NY USA
Programs: DL DM/ 2MM, BA Silver, Amtrak Select Executive, SPG Life Plat/Amb, Fairmont Preferred
Posts: 1,056
I'm interested what will happen to my 5 hour delayed LGA-CLT on Monday (which I ended up not taking as my trip was pointless by that point).
I was particularly upset that they sent me a notification of a 4 hour delay at 5:15 AM on Monday (2 and a half hours before scheduled departure)--typically that's a missing crew/missing plane/crew in need of rest which information is knowable the night before, and which Delta normally promulgates promptly.
Anyway, I sent my first complaint in years--I don't do it unless I'm really pissed. I think four years ago I got $250 voucher/25K miles for an LGA-MSP departure that left 7 hours late (while 3 other ones made it out earlier, but no offer to put me on this). I also send my first .... rating on Delta in a long time when I got my survey for the flight I finally did on TUE.
I was particularly upset that they sent me a notification of a 4 hour delay at 5:15 AM on Monday (2 and a half hours before scheduled departure)--typically that's a missing crew/missing plane/crew in need of rest which information is knowable the night before, and which Delta normally promulgates promptly.
Anyway, I sent my first complaint in years--I don't do it unless I'm really pissed. I think four years ago I got $250 voucher/25K miles for an LGA-MSP departure that left 7 hours late (while 3 other ones made it out earlier, but no offer to put me on this). I also send my first .... rating on Delta in a long time when I got my survey for the flight I finally did on TUE.