Medallion Credentials (2016)?
Oct 26, 2016, 11:09 am
#271
Join Date: Nov 2009
Location: SMF
Programs: DL DM, WN A-List, AA Gold, Hertz PC, Marriott Titanium
Posts: 212
Same here, received them yesterday. Now I'm just trying to figure out what to do with the brag tags. They're just too nice to throw away.
Last edited by Dennis88; Oct 28, 2016 at 7:33 am
Oct 29, 2016, 5:35 pm
#274
Join Date: Jan 2013
Location: CLT-adjacent
Programs: AARP, DL Skymiles, Marriot Bonvoy, Moe's Rewards
Posts: 968
Oct 30, 2016, 1:44 pm
#276
Join Date: Apr 2016
Location: PDX
Programs: DL DM MM Marriott Plat Hertz PC
Posts: 225
Hit DM July 18 and DM tags with SC card arrived August 3. Hit 1 MM Sept 9, new DM tags with 1 MM on them arrived Sept 28. Chose the Tumi bag and it arrived Oct 11. Seems pretty consistent at least for me.
Nov 3, 2016, 9:12 am
#277
Join Date: Jan 2016
Location: San Francisco, Ca
Programs: DL DM; Hilton Gold; Hertz President circle
Posts: 111
Current DM and received my credentials for PM and DM 4 -6 weeks after getting each status last year. For 2017, I hit PM back in May or June and will hit DM later this month. I haven't yet received the JWD or HOOU certificates, so I called the Skymiles number to ask when I should expect to receive them. The woman on the phone had no clue why I hadn't received them yet so she put me on hold to speak with her surpervisor. Her supervisor told her that the medallion year ends on Feb 1, 2017, so I will receive my credentials after that. That didn't seem right, so I pressed her a bit, but she stuck to her guns.
Is this a new policy or was this just a misinformed phone agent/supervisor combo?
Is this a new policy or was this just a misinformed phone agent/supervisor combo?
Nov 3, 2016, 9:32 am
#279
Join Date: Jan 2016
Location: San Francisco, Ca
Programs: DL DM; Hilton Gold; Hertz President circle
Posts: 111
Weird! I'm all out of JWD certificates, so that's basically what I'm looking to get (HOOU coupons are essentially useless since drinks in C+ are comped, though the coupons are nice to give to friends/family if they fly with me but not in C+).
Nov 3, 2016, 9:44 am
#280
Join Date: Jan 2016
Location: San Francisco, Ca
Programs: DL DM; Hilton Gold; Hertz President circle
Posts: 111
Update: the phone agent I just spoke with was on hold with Skymiles supervisor for about 12 minutes. He came back to say that the PM HOOU certificates will still be paper and sent after Feb 1 2017, but the DM HOOU will be digital and should appear in the app wallet within 48 hours of hitting status. JWD certs will still be paper and sent after Feb 1 2017.
I'm confused as ever!
I'm confused as ever!
Nov 3, 2016, 3:08 pm
#282
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,056
Current DM and received my credentials for PM and DM 4 -6 weeks after getting each status last year. For 2017, I hit PM back in May or June and will hit DM later this month. I haven't yet received the JWD or HOOU certificates, so I called the Skymiles number to ask when I should expect to receive them. The woman on the phone had no clue why I hadn't received them yet so she put me on hold to speak with her surpervisor. Her supervisor told her that the medallion year ends on Feb 1, 2017, so I will receive my credentials after that. That didn't seem right, so I pressed her a bit, but she stuck to her guns.
Is this a new policy or was this just a misinformed phone agent/supervisor combo?
Is this a new policy or was this just a misinformed phone agent/supervisor combo?
Last edited by xliioper; Nov 3, 2016 at 3:13 pm
Nov 3, 2016, 7:22 pm
#284
Join Date: Jan 2016
Location: San Francisco, Ca
Programs: DL DM; Hilton Gold; Hertz President circle
Posts: 111
Yes, thanks for that explanation!
I really just want to JWD certs so I can give them to people who go above and beyond in their service, which happens quite often with Delta. I'm disappointed that I won't get those again until Feb.
I really just want to JWD certs so I can give them to people who go above and beyond in their service, which happens quite often with Delta. I'm disappointed that I won't get those again until Feb.