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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Jul 23, 2014, 8:11 pm
  #4861  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by firsttimeflying
Just to confirm, for churning the sweet spot is roughly 18 months.
The way I'd put is that statistically it's the sweet spot. But you won't know if it works for you until you try it.

Just to clarify: Trying "too soon" doesn't reset the clock, because the (12 to) 18 (to 26) month clock is from your last approved application. So if you don't mind wasting "pulls" (hard inquiries), and getting frustrated mutliple times , then you can try at 12 months, at 14 months, at 16 months, at 18 months, at 20 months, etc, until you succeed. But that'll because of all those "pulls" (which occur even for a denial because it's not been long enough), you may be limited in how many other cards you can apply for during that time. Thus this is not a strategy most people pursue.

Originally Posted by firsttimeflying
Does that include (or in fact, matter) if the card is open or do all cards that are churned need to be closed?
Again, Citi does not in general care about closure (wheter it's closed or when it's closed). In the case of personal AA non-Executive cards, it simply cares how long ago you got the last one. So since you got in in 7/13, 18 months would be around 1/15.

The Executive cardscan be gotten without the wait, but they require a great deal of spend in a relatively short time to get the bonus, plus they requirement payment of a $450 annual fee. So unless you are already experienced with Manufactured Spending, it's probably not the right approach for you.

Originally Posted by firsttimeflying
When you say "master account" do you mean the primary accountholder? Or the first business card you opened?
Neither. Since a business card is intended for businesses which might have multiple employees each with their own card but which the owner wants to manage together, when you open a Citi business card, two accounts get created: one is the card account, the other is the master account (which would be the "umbrella" if you had multiple card accounts, but which is not of much use if you don't add other card accounts). The master account is something you'll never use separately, but you'll see its account number here and there (on statements, when you log in online as a dropdown, etc).

Since opening a Citi business card actually opens these two accounts, to really close that card requires closing both of those accounts.

Last edited by sdsearch; Jul 23, 2014 at 8:21 pm
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Old Jul 24, 2014, 9:48 am
  #4862  
 
Join Date: May 2011
Location: CT
Programs: HHonors Silver
Posts: 429
Originally Posted by flyerhog
Just got denied for my 2nd AA Business Card. The reason given was that I had too many open and closed accounts for Citi. The most recent closed account was the Personal AA card in January. The only account now I had with them is the World Master Elite.

Anybody got rejected for the same reason I did?
When did you last open your AA BIZ card? When did you close that account?
allanfan is offline  
Old Jul 24, 2014, 11:47 am
  #4863  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
Got approved for 2nd Business card yesterday (7/23) - using Wiki link. When I hit submit... the computer hiccuped and I got the cannot process error message. Waited a few minutes and I got the received your application email. The email said "We are currently processing your application and will be in touch within 1 week" and gave a link to check status. Of course, I decided to call, and after about 10 minutes on the phone with 2 CSRs, mostly on hold, got approved for $20k.

Previous card info.

Business card
Applied and Accepted 10/7/2013
$20k CL
Closed 3/31/2014

At least I'll get another 50k miles without too much trouble with the spend. Sure wish the Exec 100k card would reappear.... around November for property taxes!!!!
slhansen219 is offline  
Old Jul 25, 2014, 11:29 am
  #4864  
 
Join Date: Feb 2014
Programs: AA Plat SPG Gold
Posts: 292
Originally Posted by allanfan
When did you last open your AA BIZ card? When did you close that account?
The first and only BIZ card I opened was in Dec/2012. I closed it around Nov/2013 before the fees hit.
flyerhog is offline  
Old Jul 25, 2014, 2:15 pm
  #4865  
 
Join Date: May 2014
Location: LAX
Programs: AA, UA, DL, NSA, CIA, MIB
Posts: 537
Has anyone ever called Citi to have them post your miles before the statement close date?
cajunguy is offline  
Old Jul 25, 2014, 2:57 pm
  #4866  
 
Join Date: May 2014
Posts: 571
Originally Posted by cajunguy
Has anyone ever called Citi to have them post your miles before the statement close date?
Is that a joke?
carpentry4thought is offline  
Old Jul 25, 2014, 3:17 pm
  #4867  
 
Join Date: May 2014
Location: LAX
Programs: AA, UA, DL, NSA, CIA, MIB
Posts: 537
Originally Posted by carpentry4thought
Is that a joke?
No, this is a question as in "a sentence worded or expressed so as to elicit information."

A Joke would be "a thing that someone says to cause amusement or laughter, especially a story with a funny punchline."
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Old Jul 26, 2014, 4:45 am
  #4868  
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Posts: 25,933
Originally Posted by flyerhog
The first and only BIZ card I opened was in Dec/2012. I closed it around Nov/2013 before the fees hit.
Did you close both the card account and its associated "master" account? (If you only closed the card account itself, it's not consider really closed by Citi!)

See my post 4861 (a few posts above this one) if you don't know what a "master" account is.
sdsearch is offline  
Old Jul 26, 2014, 12:42 pm
  #4869  
 
Join Date: Feb 2014
Programs: AA Plat SPG Gold
Posts: 292
Originally Posted by sdsearch
Did you close both the card account and its associated "master" account? (If you only closed the card account itself, it's not consider really closed by Citi!)

See my post 4861 (a few posts above this one) if you don't know what a "master" account is.
Before applying for the Biz card, I asked Citi through SM to send a letter to my address confirming that all accounts are closed. I also phoned them to confirm that all accounts are closed.

Seems a bit strange when the given reason for the denial was "too many open and closed Citi personal and business accounts". The supervisor couldn't overide the denial. I will phone them again.
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Old Jul 26, 2014, 1:02 pm
  #4870  
 
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
Looking to apply for this card should I assume the first link is the correct one for the 50k offer?
duranza is offline  
Old Jul 26, 2014, 9:26 pm
  #4871  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by cajunguy
Has anyone ever called Citi to have them post your miles before the statement close date?
You can't even call Citi to ask them expedite a card in the mail or a letter that has a form you have to fill out (to get a card approved), and that's totally in their control. And you expect them expedite the posting of miles (which is not totally in their control)? (AA would have to be set up for it too.)

And if it were possible, how much would you be wiling to pay for it? (The very few cards that do allow such expedited transfers all seem to charge extra fees for expediting the transfer.)

It's much more likely that your miles will post later than they should than that you could convince Citi to post them earlier. So stop worrying about doing it early and hope that at least it happens on time!!!
sdsearch is offline  
Old Jul 26, 2014, 11:54 pm
  #4872  
 
Join Date: May 2014
Posts: 571
Originally Posted by sdsearch
You can't even call Citi to ask them expedite a card in the mail or a letter that has a form you have to fill out (to get a card approved), and that's totally in their control. And you expect them expedite the posting of miles (which is not totally in their control)? (AA would have to be set up for it too.)

And if it were possible, how much would you be wiling to pay for it? (The very few cards that do allow such expedited transfers all seem to charge extra fees for expediting the transfer.)

It's much more likely that your miles will post later than they should than that you could convince Citi to post them earlier. So stop worrying about doing it early and hope that at least it happens on time!!!
But I want Citi to give me a $1000+ worth of airline miles, NOW!

Incidentally, they've always posted promptly for me, even once posting a few days after a bonus was bumped up.
carpentry4thought is offline  
Old Jul 27, 2014, 11:25 am
  #4873  
 
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
Just approved using first link did it in Inprivate browsing.

This is my first AA card but have 2 other Citi cards.

Most recent card approvals were July 1st & 8th for Barclays WA and USair.
duranza is offline  
Old Jul 28, 2014, 10:36 am
  #4874  
 
Join Date: May 2014
Location: LAX
Programs: AA, UA, DL, NSA, CIA, MIB
Posts: 537
Originally Posted by sdsearch
You can't even call Citi to ask them expedite a card in the mail or a letter that has a form you have to fill out (to get a card approved), and that's totally in their control. And you expect them expedite the posting of miles (which is not totally in their control)? (AA would have to be set up for it too.)

And if it were possible, how much would you be wiling to pay for it? (The very few cards that do allow such expedited transfers all seem to charge extra fees for expediting the transfer.)

It's much more likely that your miles will post later than they should than that you could convince Citi to post them earlier. So stop worrying about doing it early and hope that at least it happens on time!!!
I was just curious if anyone had done this before.
cajunguy is offline  
Old Jul 28, 2014, 10:51 am
  #4875  
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Join Date: Jan 2005
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Posts: 25,933
Originally Posted by cajunguy
I was just curious if anyone had done this before.
I've been reading this thread for years and I don't remember ever seeing it. Why don't you go ahead and try and report back??? Since you're the only one I've ever seen who thinks it could possibly work, if you don't try it, I bet no one else will!
sdsearch is offline  


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