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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Mar 25, 2017, 4:26 pm
  #1066  
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Originally Posted by diningdecadence
I see the comment re F to J in the FAQ, how about F to Y, on separate tickets? (really wanting to try the Pier in HKG!)

TIA
No difference. Connecting long haul to short haul the cabin of the long haul determines lounge access at the connecting port.
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Old Mar 26, 2017, 11:18 pm
  #1067  
 
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Originally Posted by LHR/MEL/Europe FF
No difference. Connecting long haul to short haul the cabin of the long haul determines lounge access at the connecting port.
thanks - presumably this is only applicable if <24 hours between incoming F flight, and connecting flight?

edit: found this thread - http://www.flyertalk.com/forum/catha...transit-8.html
so basically need to depart same day, but doesn't matter what class.

Last edited by diningdecadence; Mar 26, 2017 at 11:19 pm Reason: found the additional thread
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Old Mar 27, 2017, 12:46 am
  #1068  
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Originally Posted by diningdecadence
...
so basically need to depart same day, but doesn't matter what class.
Oneworld rules state same day or before 6am the following day (based on long haul connecting to shorthaul, which is defined as less than 5 hours).
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Old Mar 27, 2017, 3:47 pm
  #1069  
 
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oh right - i was specifically thinking LHR-HKG-SYD, but there's no J or Y+ award availability HKG-SYD (and no F on those routes). does that make any difference?

not sure i want to use the points to fly F if can't access the F lounges in HKG.
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Old Mar 27, 2017, 4:17 pm
  #1070  
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Originally Posted by diningdecadence
oh right - i was specifically thinking LHR-HKG-SYD, but there's no J or Y+ award availability HKG-SYD (and no F on those routes). does that make any difference?

not sure i want to use the points to fly F if can't access the F lounges in HKG.
There are two sets of reuses at play here. CX's rules, and oneworld rules. The CX rules are in the wiki, the OW rules concern only connections between long haul and short haul (defined as less than five hours).

You would fail under the OW rules because your connecting flight is long haul.

CX often opens up availability last minute, start checking the couple weeks before departure. You'll probably be able to snag a seat in a higher cabin. But unfortunately that won't change your lounge access eligibility.
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Old Apr 6, 2017, 3:28 pm
  #1071  
 
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I am travelling with a work colleague who is OneWorld Emerald. We are both returning from Hong Kong to Boston, but are travelling on different flights (his is an American Airlines flight, mine is a CX flight). His flight leaves a couple hours before mine. Will I be able to enter an F or J lounge with him, even though I am travelling a different itinerary? If so, will I need to leave the lounge when he does?

Thanks very much for your advice.
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Old Apr 6, 2017, 5:03 pm
  #1072  
 
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Originally Posted by w4hagen
I am travelling with a work colleague who is OneWorld Emerald. We are both returning from Hong Kong to Boston, but are travelling on different flights (his is an American Airlines flight, mine is a CX flight). His flight leaves a couple hours before mine. Will I be able to enter an F or J lounge with him, even though I am travelling a different itinerary? If so, will I need to leave the lounge when he does?

Thanks very much for your advice.
You can enter with him as both are on OW flights. Technically you should also leave when he leaves, but the lounge agents don't care. They are not going to check your boarding pass and ask for your "sponsor". However, I would suggest you don't do lounge hopping.
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Old Apr 6, 2017, 10:17 pm
  #1073  
 
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Originally Posted by cxfan1960
You can enter with him as both are on OW flights. Technically you should also leave when he leaves, but the lounge agents don't care. They are not going to check your boarding pass and ask for your "sponsor". However, I would suggest you don't do lounge hopping.
Personally,I would also just stay in the lounge and not lounge hop,just to be safe. That said,on one of the rare occasions of me guesting someone in,it was fine.

My friend was at Wing J,so I picked him up and guested him into Wing F to have dinner. I then left for my flight, while his flight turned out to leave from 6X gates 2-3 hours later. He had no problems entering Pier F on his own because he had a stamp and a flag in the system. Technically,they could perhaps refuse,but they probably have more important issues to take care of.
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Old Apr 7, 2017, 7:43 am
  #1074  
 
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Originally Posted by Rami Tamimi
Personally,I would also just stay in the lounge and not lounge hop,just to be safe. That said,on one of the rare occasions of me guesting someone in,it was fine.

My friend was at Wing J,so I picked him up and guested him into Wing F to have dinner. I then left for my flight, while his flight turned out to leave from 6X gates 2-3 hours later. He had no problems entering Pier F on his own because he had a stamp and a flag in the system. Technically,they could perhaps refuse,but they probably have more important issues to take care of.
Occasionally they re-scan the boarding pass even with the red re-entry stamp. I don't know if CX's IT is smart enough to tell that the "sponsor" should have left for the gate.
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Old Apr 7, 2017, 8:36 am
  #1075  
 
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Originally Posted by cxfan1960
Occasionally they re-scan the boarding pass even with the red re-entry stamp. I don't know if CX's IT is smart enough to tell that the "sponsor" should have left for the gate.
They have the details of the "sponsor" when they scan the BP of the guest and vice versa.
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Old Apr 9, 2017, 4:15 am
  #1076  
 
Join Date: Dec 2016
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I'm flying CX 855 in J out of YVR departing 930am. I've looked up lounge details and have noticed opening time for the lounge is from 10am. I also read that the opening times could be seasonally adjusted. Can I expect an opening time of 10am for my flight in September and therefore have no pre flight lounge access?
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Old Apr 9, 2017, 7:04 am
  #1077  
 
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Originally Posted by pweekes
I'm flying CX 855 in J out of YVR departing 930am. I've looked up lounge details and have noticed opening time for the lounge is from 10am. I also read that the opening times could be seasonally adjusted. Can I expect an opening time of 10am for my flight in September and therefore have no pre flight lounge access?
I think the morning hours are not posted because 855 is not available everyday and have nothing to do with April or September.
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Old Apr 9, 2017, 12:00 pm
  #1078  
 
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Originally Posted by happyvoid
If I have premium economy ticket on Cathay Pacifc and landing in Hong Kong or Tokyo do I have access to the business class lounge and can I bring a guest or is there a charge
FYI I do have access to business lounge, they printed the lounge pass for me for my situation
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Old Apr 9, 2017, 4:40 pm
  #1079  
 
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Originally Posted by happyvoid
FYI I do have access to business lounge, they printed the lounge pass for me for my situation
I am not sure about your situation. You do have access to business class lounge on CX/KA departure as a SL. Are you talking about something else?
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Old Apr 12, 2017, 7:04 pm
  #1080  
 
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Are there any plans in 2017 yet for any changes/renovations to the HKG lounges?
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