BA and Hilton promo [5 stays, 10k Avios]
Jun 16, 2017, 4:14 pm
#63
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
I saw this promo before I had 2 stays in late May. I changed my airline to BA 2 days before the first stay. The first stay was points + cash. I received triple HH points, but no miles. The second stay, I received miles - but they credited to Virgin Atlantic and not BA.
Jun 17, 2017, 2:04 am
#64
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,428
Interestingly, I received 2000x2 for 1 stay of 3 nights that I booked as 2 nights and 1 night consecutively. Hilton only awarded 1 stay credit but Ba gave 4000 miles +base.
Jul 3, 2017, 11:21 am
#65
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,685
The 2000 points from my 2nd hotel stay have posted at the same time as the double dip ones appeared (3 days later). Still no sign of the 2000 avios from the first stay, with Hilton saying wait 6 weeks.
Last edited by chistery; Jul 3, 2017 at 2:33 pm
Jul 3, 2017, 1:37 pm
#67
Join Date: Oct 2014
Location: Too many now to keep track of
Programs: A handful of shiny cards
Posts: 221
Stayed on a day rate at Helsinki on 26/6, info posted on my Honors account 28/6 and avios posted to my account on 1/7.
I think I'll have to try the re-pull request for my second stay as I'm sure I had that under Asia Miles at the time I made the reservation.
I think I'll have to try the re-pull request for my second stay as I'm sure I had that under Asia Miles at the time I made the reservation.
Jul 17, 2017, 1:08 pm
#71
Join Date: Feb 2007
Location: U.S. (sometimes)
Programs: UA 1k 1MM, AA Exec Plat, Hyatt Diamond, SPG Plat, Marriott Plat, Hilton Gold, IHG Plat, Accor ?????
Posts: 1,398
I didn't get the bonus points on a cash stay a few days ago. For some reason, Hilton bypassed my preferred airline partner (BA) and instead sent miles to the secondary one (AA), with no bonus of course. Weird. I'd been earning BA miles with Hilton for quite a while, and still have BA set as the primary partner, so this is a mystery. I phoned customer service, who said they would look into it. I also deleted all non-preferred partners to (hopefully) prevent it from happening again.
Jul 17, 2017, 4:46 pm
#72
Join Date: Jul 2011
Location: UK
Programs: BAEC GGL, HHonors Diamond, IHG Uninspired, Marriott Bonvoy Titanium, UK AMEX Plat
Posts: 2,152
Hilton IT systems are a bit odd - at most (but not all) hotels, the Points+Points or Points+Miles preference is taken from your Hilton Honors status on the day of checkout. However, if Points+Miles is picked, the "Double Dip" Airline is almost always taken as the one that was your preference at the time of booking not checkin!
When you checkin, the registration card will show you the airline partner currently picked for Double-Dip Points+Miles. If it isn't the right one, ask them then to change it. Don't ask them to change it later, or it generally won't happen. Instead, hand over the card, say something like "I updated my airline preference online yesterday but your system hasn't seemed to have spotted it, could you update it for me for this stay" and they should tap-tap-tap and fix it for you on the spot for that stay.
Back on topic, I've had the 2k bonus for stay #4 , but only the base avios for stays #1-#3 and #5 ....
When you checkin, the registration card will show you the airline partner currently picked for Double-Dip Points+Miles. If it isn't the right one, ask them then to change it. Don't ask them to change it later, or it generally won't happen. Instead, hand over the card, say something like "I updated my airline preference online yesterday but your system hasn't seemed to have spotted it, could you update it for me for this stay" and they should tap-tap-tap and fix it for you on the spot for that stay.
Back on topic, I've had the 2k bonus for stay #4 , but only the base avios for stays #1-#3 and #5 ....
Jul 18, 2017, 1:21 am
#74
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,428
I didn't get the bonus points on a cash stay a few days ago. For some reason, Hilton bypassed my preferred airline partner (BA) and instead sent miles to the secondary one (AA), with no bonus of course. Weird. I'd been earning BA miles with Hilton for quite a while, and still have BA set as the primary partner, so this is a mystery. I phoned customer service, who said they would look into it. I also deleted all non-preferred partners to (hopefully) prevent it from happening again.
Jul 18, 2017, 12:23 pm
#75
Join Date: Feb 2007
Location: U.S. (sometimes)
Programs: UA 1k 1MM, AA Exec Plat, Hyatt Diamond, SPG Plat, Marriott Plat, Hilton Gold, IHG Plat, Accor ?????
Posts: 1,398
I'll try changing this with the front desk, as Gagravarr suggested. Thanks for the heads up, because I hadn't even guessed this.
I just looked up the T&C and there's no mention or the mileage partner being permanently fixed at booking. In fact, it seems to say the opposite:
"Members can change their Earning Style Option at any time. The Earning Style Option in place for a Member as of 23:59:59 U.S. Central Standard Time on the day of check-out for a given stay will be the Option that governs earnings for that stay. No changes can be made retroactively for past stays."
Maybe it's an accidental glitch.
I just looked up the T&C and there's no mention or the mileage partner being permanently fixed at booking. In fact, it seems to say the opposite:
"Members can change their Earning Style Option at any time. The Earning Style Option in place for a Member as of 23:59:59 U.S. Central Standard Time on the day of check-out for a given stay will be the Option that governs earnings for that stay. No changes can be made retroactively for past stays."
Maybe it's an accidental glitch.