Why do Centurion lounges require boarding pass for entry?
#76
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I use the Centurion on arrival all the time. (Basically, any time I fly into SFO's T3; so any domestic trips or any trips from EMEA.)
#77
Join Date: Nov 2015
Location: San Francisco Bay Area, Las Vegas
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I have talked to the people at the front desk at both SFO and LAS. At both locations, they don't care if you are departing or arriving that day. The only issue is whether you can get passed TSA to reach the Lounge. So, if you are arriving at a terminal connected to the Lounge, you are fine upon arrival. Also, if you are departing from another terminal, TSA will allow you to pass through security to access the Centurion Lounge. You will then have to pass through security again when going to your departing gate. (LAS does have a tram that connects T1 and T3 to the D gates, so you only ever have to go through security once, no matter which gate you are departing from.)
#79
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I have talked to the people at the front desk at both SFO and LAS. At both locations, they don't care if you are departing or arriving that day. The only issue is whether you can get passed TSA to reach the Lounge. So, if you are arriving at a terminal connected to the Lounge, you are fine upon arrival. Also, if you are departing from another terminal, TSA will allow you to pass through security to access the Centurion Lounge. You will then have to pass through security again when going to your departing gate. (LAS does have a tram that connects T1 and T3 to the D gates, so you only ever have to go through security once, no matter which gate you are departing from.)
The part about getting "passed TSA" is totally illogical. You can not get to the lounge in those two airports and most of the others without going through TSA at some point. Totally worthless explanation. TSA has nothing to do with it. (LGA is another story)
#80
Join Date: Sep 2002
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I would agree about arriving or departing. They do not care. In fact, they do not require a boarding pass, but will ask you for your flight which of course could be totally bogus.
The part about getting "passed TSA" is totally illogical. You can not get to the lounge in those two airports and most of the others without going through TSA at some point. Totally worthless explanation. TSA has nothing to do with it. (LGA is another story)
The part about getting "passed TSA" is totally illogical. You can not get to the lounge in those two airports and most of the others without going through TSA at some point. Totally worthless explanation. TSA has nothing to do with it. (LGA is another story)
Last edited by chrisny2; Feb 8, 2016 at 10:18 am Reason: Terminals updated
#81
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Thought this recent modification to the Access Policy was very interesting:
"Note: The Centurion Lounge is a Day of Departure lounge requiring confirmed travel plans. Passengers holding standby tickets and non-revenue standby passengers, including airline or industry employees traveling on discounted tickets, are not eligible to utilize the lounge unless they have received a boarding pass showing a confirmed seat or zone assignment for the flight for which they are on standby."
This was added as recently as September, the Wayback machine does not show that in the prior capture.
Kind of surprising to me that it was that much of a problem for them that it necessitated adding that.
"Note: The Centurion Lounge is a Day of Departure lounge requiring confirmed travel plans. Passengers holding standby tickets and non-revenue standby passengers, including airline or industry employees traveling on discounted tickets, are not eligible to utilize the lounge unless they have received a boarding pass showing a confirmed seat or zone assignment for the flight for which they are on standby."
This was added as recently as September, the Wayback machine does not show that in the prior capture.
Kind of surprising to me that it was that much of a problem for them that it necessitated adding that.
#82
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Well no, the point is that if you arrive, for example, into MIA Terminal J, you can't use the lounge on arrival because TSA won't let you into MIA Terminal D without a departing boarding pass. So AmEx doesn't have a problem with you coming in, you just won't be able to physically get to the lounge.
But, the question still is: Why do they want to see your boarding pass?
#83
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Scroll back to post 75 which I have just transferred into this thread from another. It's simply to make sure that everyone who enters the lounge is actually travelling, as distinguished from others who have access to that portion of the airport due to their employment.
#84
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That part makes perfect sense. I get that. Though, we have entered without showing a pass, but I would guess that is at the discretion of a reasonably intelligent employee at the counter. Southwest 'normally' collects your boarding pass when boarding for example.
#85
Join Date: Feb 2000
Location: Maui, SFO, Marquette, MI
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If there are certain employees working in SFO when you arrive, you will not get past the desk unless you have a confirmed seat assignment--doesn't matter if they've seen you a million time and you've been in compliance every time. Just because someone happens to be an airline employee and on a reduced fare/standby ticket, doesn't mean they aren't traveling. As far as I know, they are paying the same fee as everyone else for their Plat. Card. The policy is very discriminatory.
#86
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Obviously my ID was checked by TSA. And DFW is full of WT families I only visit for the banquet style food and immediately head to the AC.
Note: I've never been questioned by the lovely crew at LGA when on Priority Verification. They always say, "Welcome, back." They kind of know me, but only because I'm obsessed with the fried chicken
Secondly, if American Airlines allows employees to purchase Admirals Club memberships with same access benefits, American Express should have built larger clubs.
Again, certainly wouldn't visit the DFW location for its ambience
I dreamt this, but I swear I saw people walking around barefoot at that location. Yuck.
The manager is very nice though and always has a smile, which I appreciate so I'm never rude.
Last edited by mia; Mar 31, 2016 at 8:00 am
#87
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Arrival lounge after red eye?
Seems like you can access as an arrivals lounge but I have a slight twist. Anyone ever tried to get in as an arrival lounge following a red eye? So your flight departed the night before, you arrive the following morning, no connecting flight but want to freshen up/nosh before you leave the airport. Any luck?
#88
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Seems like you can access as an arrivals lounge but I have a slight twist. Anyone ever tried to get in as an arrival lounge following a red eye? So your flight departed the night before, you arrive the following morning, no connecting flight but want to freshen up/nosh before you leave the airport. Any luck?
#89
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Seems like you can access as an arrivals lounge but I have a slight twist. Anyone ever tried to get in as an arrival lounge following a red eye? So your flight departed the night before, you arrive the following morning, no connecting flight but want to freshen up/nosh before you leave the airport. Any luck?
#90
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