Why do Centurion lounges require boarding pass for entry?
Sep 15, 2015, 3:46 pm
#61
Join Date: Mar 2009
Location: NYC
Posts: 419
Must be same-airport boarding pass
Probably one for the "duh" file, but I had a situation come up where I considered landing at EWR and then using the LGA Centurion Lounge. Called Amex and they said that's not allowed, but of course I'm curious whether anyone here has tried that!
Seth
Seth
Nov 10, 2015, 7:48 pm
#62
Join Date: Aug 2011
Location: SF Bay Area, CA
Programs: AMEX Platinum, HHonors Gold
Posts: 203
Historically, AMEX themselves have not really done a good job of setting customer expectations.
Have any lounges really ever let you in without showing a boarding pass?
See this TV ad from a few years ago:
Edit: Okay, she does have her boarding pass but they make it seem like she only needs the Platinum card and not the boarding pass to get in.
Have any lounges really ever let you in without showing a boarding pass?
See this TV ad from a few years ago:
Edit: Okay, she does have her boarding pass but they make it seem like she only needs the Platinum card and not the boarding pass to get in.
Nov 10, 2015, 10:46 pm
#63
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
Lately the airline lounges have announced that they will be requiring a boarding pass, apparently to prevent either non-flying people to enter, as well as airline and airport employees.
Not entirely clear why Amex requires a boarding pass for the Centurion Lounge but they do, perhaps for similar reasons.
Nov 11, 2015, 7:13 pm
#64
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Seems like it's easy enough to book a ticket anywhere to enter and cancel it right away once you're in.
Nov 11, 2015, 8:36 pm
#65
Suspended
Join Date: Sep 2014
Posts: 3,072
Already seen reports of people doing this in Miami. People pull this crap and then wonder why benefits get slashed and service goes to hell.
Nov 13, 2015, 8:15 pm
#66
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
Nov 13, 2015, 11:46 pm
#67
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Platinum holders are guests, not members, of Centurion Lounge. The fine print also prohibits people from using the Centurion Lounge while in airline/airport uniform.
Already seen reports of people doing this in Miami. People pull this crap and then wonder why benefits get slashed and service goes to hell.
Already seen reports of people doing this in Miami. People pull this crap and then wonder why benefits get slashed and service goes to hell.
Nov 14, 2015, 1:10 am
#68
Suspended
Join Date: Sep 2014
Posts: 3,072
I was under the impression that you were supposed to be able to take meetings at the Centurion lounge. My SO works in Burlingame, right next to Burlingame. It might make sense for her to take a work meeting there with somebody who's on their way in or out, and get a gate pass to do so.
Nov 14, 2015, 7:23 am
#69
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,073
A few months ago, we flew into Vegas and stopped at the lounge on the way to baggage claim. They asked for boarding pass, which of course we no longer had. Told them where we flew from and had no problem.
Then again, that was a few months ago.
Then again, that was a few months ago.
Nov 14, 2015, 10:33 am
#70
Join Date: Jul 2001
Location: YYC
Programs: AC Basic, UA MP Gold, Marriott Gold Elite, SPG Gold, Amex Platinum
Posts: 3,008
As mentioned earlier today, gate pass is indeed a reason why CL requires a BP. Without a BP requirement, the CL would be inundated with requests for a gate pass inorder for nonflying plat and centurion to access the lounge. Although gate passes are handed out by airlines, they are subject to restrictions set by TSA, there has to be a need for issuing the gate pass. Getting into the lounge is not a valid reason.
However the primary reason for BP requirement is to get all the information for marketting purposes.
However the primary reason for BP requirement is to get all the information for marketting purposes.
Nov 14, 2015, 2:56 pm
#71
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
As mentioned earlier today, gate pass is indeed a reason why CL requires a BP. Without a BP requirement, the CL would be inundated with requests for a gate pass inorder for nonflying plat and centurion to access the lounge. Although gate passes are handed out by airlines, they are subject to restrictions set by TSA, there has to be a need for issuing the gate pass. Getting into the lounge is not a valid reason.
However the primary reason for BP requirement is to get all the information for marketting purposes.
However the primary reason for BP requirement is to get all the information for marketting purposes.
Nov 14, 2015, 9:10 pm
#72
Join Date: Jul 2001
Location: YYC
Programs: AC Basic, UA MP Gold, Marriott Gold Elite, SPG Gold, Amex Platinum
Posts: 3,008
UA might have 1:20 or 1:10 gate passes handed out exclusively for UA club patrons, so their use is primarily for the intended purpose (unaccompanied minors, assistance for elderly lax, etc.). Whereas a Amex would exclusively be for the use of its patrons.
Feb 6, 2016, 11:15 am
#73
Join Date: May 2013
Posts: 39
Access as ARRIVALS lounge.
Several upstream report success using CL as an arrivals lounge. The SFO CL FAQs state:
"Access to The Centurion Lounge is complimentary for . . .
"Note: The Centurion Lounge is a Day of Departure lounge requiring confirmed travel plans. . . ."
Is this a new policy and/or specific to SFO (I haven't checked other CLs T&Cs)? Can we use the SFO CL using same-day arrival BPs?
TIA
"Access to The Centurion Lounge is complimentary for . . .
"Note: The Centurion Lounge is a Day of Departure lounge requiring confirmed travel plans. . . ."
Is this a new policy and/or specific to SFO (I haven't checked other CLs T&Cs)? Can we use the SFO CL using same-day arrival BPs?
TIA
Feb 6, 2016, 2:52 pm
#75
Join Date: Feb 2015
Location: NYC
Programs: AA EP
Posts: 107
Thought this recent modification to the Access Policy was very interesting:
"Note: The Centurion Lounge is a Day of Departure lounge requiring confirmed travel plans. Passengers holding standby tickets and non-revenue standby passengers, including airline or industry employees traveling on discounted tickets, are not eligible to utilize the lounge unless they have received a boarding pass showing a confirmed seat or zone assignment for the flight for which they are on standby."
This was added as recently as September, the Wayback machine does not show that in the prior capture.
Kind of surprising to me that it was that much of a problem for them that it necessitated adding that.
"Note: The Centurion Lounge is a Day of Departure lounge requiring confirmed travel plans. Passengers holding standby tickets and non-revenue standby passengers, including airline or industry employees traveling on discounted tickets, are not eligible to utilize the lounge unless they have received a boarding pass showing a confirmed seat or zone assignment for the flight for which they are on standby."
This was added as recently as September, the Wayback machine does not show that in the prior capture.
Kind of surprising to me that it was that much of a problem for them that it necessitated adding that.