Sep 17, 2014, 10:49 am
Last edit by: VegasGambler
Reminder: you must enroll and select AS as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled (this has not been true for some time). Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.
Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)
Dec 8, 2015, 6:18 pm
#211
Join Date: Jul 2014
Programs: O6 GOLD, SPG GOLD
Posts: 122
got credit for 4 X $50 gift certificates.
Dec 12, 2015, 5:23 pm
#217
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,318
My reply was poorly worded. I wanted to expand the discussion to determine if any expenses have been reimbursed lately. That might answer whether there is a general delay or a delay limited to GCs.
Last edited by dayone; Dec 13, 2015 at 8:07 am Reason: Clarity.
Dec 13, 2015, 5:03 pm
#218
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Just my luck! I went to buy a $50 gift certificate this afternoon, and kept running across a server error. I hope they fix it soon.
Dec 13, 2015, 10:34 pm
#219
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,256
Relax. Don't panic. Don't call.
I see several people here fretting over the fact that their GC purchases have not been quickly reimbursed. You need to relax and just give it time.
Read the other threads for Amex reimbursement (other airlines). You will see a mix of people there freaking out because it has been 5 whole days, and others who have been reimbursed after simply waiting a couple weeks. The Amex T&C say it may take up to four weeks to get reimbursed, so if it's been less than a month, cool your jets, don't freak out, and have a little patience.
Also, anyone who has been dabbling in this for more than a little while knows that occasionally Amex seems to hit some glitch, and reimbursements just stop for a few weeks. This happened from late September through most of October of this year. One day, (around August 28, IIRC) all reimbursements just stopped. None went through until one day in October, at which point all new reimbursements started going through again in just a few days, and the backlog post-August started going through, too.
If you freak out and start calling Amex, you will only bring scrutiny to this, and what you are trying to do is explicitly against their terms, so use your head and do not call. Be patient. It will happen. Delays are now part of this game - if you can't stand a week (or a month) of waiting, this is not the game for you.
Don't panic. Don't call.
I see several people here fretting over the fact that their GC purchases have not been quickly reimbursed. You need to relax and just give it time.
Read the other threads for Amex reimbursement (other airlines). You will see a mix of people there freaking out because it has been 5 whole days, and others who have been reimbursed after simply waiting a couple weeks. The Amex T&C say it may take up to four weeks to get reimbursed, so if it's been less than a month, cool your jets, don't freak out, and have a little patience.
Also, anyone who has been dabbling in this for more than a little while knows that occasionally Amex seems to hit some glitch, and reimbursements just stop for a few weeks. This happened from late September through most of October of this year. One day, (around August 28, IIRC) all reimbursements just stopped. None went through until one day in October, at which point all new reimbursements started going through again in just a few days, and the backlog post-August started going through, too.
If you freak out and start calling Amex, you will only bring scrutiny to this, and what you are trying to do is explicitly against their terms, so use your head and do not call. Be patient. It will happen. Delays are now part of this game - if you can't stand a week (or a month) of waiting, this is not the game for you.
Don't panic. Don't call.
Dec 18, 2015, 8:20 pm
#220
Join Date: Oct 1999
Location: SAN
Programs: AS MVP Gold, AA Life Plat, Marriott Life Titanium, IHG Plat Amb, Hilton/Hyatt Diamond, Radisson Gold
Posts: 137
I also experienced an error every time I tried to buy an Alaska gift certificate the past few days. On a whim, I signed out of my account and tried to buy a gift certificate while logged out. The transaction went through with no problem.
Dec 18, 2015, 10:09 pm
#221
Join Date: Oct 2011
Posts: 34
Good news: both AS $100 gc and WN (another card) posted on same day: Dec 13 exactly 10 days after purchase.
Dec 22, 2015, 11:35 am
#223
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,475
Has anyone been able to get the award redeposit fee of $125 refunded?
Dec 28, 2015, 9:04 pm
#225
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
Server error tonight. 
Edit: followed instructions to sign out and try as a guest. Success!
Also success calling to change the Amex from UA to AS for the last few days of 2015. ^ (I hadn't used any of the credit yet.)
Edit: followed instructions to sign out and try as a guest. Success!
Also success calling to change the Amex from UA to AS for the last few days of 2015. ^ (I hadn't used any of the credit yet.)
