Stingy with the Glenlivet
Feb 24, 2010, 5:35 pm
#1
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Stingy with the Glenlivet
I'm sitting in 7B on a flight right now and I waited for the F FA to finish her dinner delivery before asking. She passed by me heading to the back and I asked, "did anyone order the Glenlivet?" Her reply was, "I'll have to wait until after the dinner service to find out, since it is an after-dinner drink."
Excuse me? Is she for real? Is this standard practice? I understand there are only two on board, and that F gets first pick, but that's ridiculous. I'm not going to slam down 2 Scotches just before landing. Whatever.
Excuse me? Is she for real? Is this standard practice? I understand there are only two on board, and that F gets first pick, but that's ridiculous. I'm not going to slam down 2 Scotches just before landing. Whatever.
Feb 24, 2010, 5:39 pm
#2
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Sometimes my experience has been lazy FAs when asking for CC in Y. They say they don't have it. Other times the FA went to FC to get me one. Kudos to the ones that go out of the way when not stocked in Y. Although listed in the American Way as offered with a little note say "may not be offered on all flights". I wonder if AA would let passengers know what is offered in Domestic Y and what is offered in Domestic FC? So it can be clear cut without having to second guess a FA.
Last edited by Halo117; Feb 24, 2010 at 5:42 pm Reason: added content
Feb 24, 2010, 5:40 pm
#3
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I'm sitting in 7B on a flight right now and I waited for the F FA to finish her dinner delivery before asking. She passed by me heading to the back and I asked, "did anyone order the Glenlivet?" Her reply was, "I'll have to wait until after the dinner service to find out, since it is an after-dinner drink."
Excuse me? Is she for real? Is this standard practice? I understand there are only two on board, and that F gets first pick, but that's ridiculous. I'm not going to slam down 2 Scotches just before landing. Whatever.
Excuse me? Is she for real? Is this standard practice? I understand there are only two on board, and that F gets first pick, but that's ridiculous. I'm not going to slam down 2 Scotches just before landing. Whatever.
BUT what is the problem is the catering of two Glenlivets for F. That you should complain about. I am making a point to complain after each and every flight where I am denied Glenlivet (either as a refill or a first drink) because of the shortage.
Feb 24, 2010, 5:42 pm
#4
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Your post leads me to believe you're seated in Y (either that or J on a 762). If you are in Y, I think the FA's response is entirely reasonable since Glenlivet is considered to be a premium liquor (by AA's standards, certainly not most of ours) offered only in the premium cabins. AA's own beverage list mentions that not all alcohols are available in all cabins.
Look at it this way, how would you feel if you were seated in F and the FA sold one of the only two Glenlivets to a Y pax before you had a chance to order it?
-FlyerBeek
Look at it this way, how would you feel if you were seated in F and the FA sold one of the only two Glenlivets to a Y pax before you had a chance to order it?
-FlyerBeek
Feb 24, 2010, 5:42 pm
#5
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).Cheers.
Feb 24, 2010, 5:44 pm
#6
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Well, she's certainly not getting one of my "Kudos..Applause" stickers!! If anyone has a clever response in the next 2 hours I'll relay it to her. 
Feb 24, 2010, 5:49 pm
#7
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Cheers.
Feb 24, 2010, 6:03 pm
#8
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UPDATE: Life is good. She just came by with BOTH of them.
I don't know about others, but I like a good Bourbon too, and when they eliminated Makers Mark from the service replaced with Jim Beam Black I was disappointed. Does anyone know anyone that actually drinks Jim Beam Black? It's actually an OK drink, but surely an off-the-wall replacement for a nice small-batch bourbon like MM. Now I'm just being a snob I guess.
I don't know about others, but I like a good Bourbon too, and when they eliminated Makers Mark from the service replaced with Jim Beam Black I was disappointed. Does anyone know anyone that actually drinks Jim Beam Black? It's actually an OK drink, but surely an off-the-wall replacement for a nice small-batch bourbon like MM. Now I'm just being a snob I guess.
Feb 24, 2010, 6:04 pm
#9
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Honestly, as mentioned upthread, I don't really find fault with this approach. Given that there are only two (and that's not her fault), it should be held until after dinner for F. That's kinda what F is all about. I can't speak to her attitude in doing this, but the policy seems reasonable to me. F and Y are not created equal.
Cheers.
Cheers.
Feb 24, 2010, 6:18 pm
#10
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UPDATE: Life is good. She just came by with BOTH of them.
I don't know about others, but I like a good Bourbon too, and when they eliminated Makers Mark from the service replaced with Jim Beam Black I was disappointed. Does anyone know anyone that actually drinks Jim Beam Black? It's actually an OK drink, but surely an off-the-wall replacement for a nice small-batch bourbon like MM. Now I'm just being a snob I guess.
I don't know about others, but I like a good Bourbon too, and when they eliminated Makers Mark from the service replaced with Jim Beam Black I was disappointed. Does anyone know anyone that actually drinks Jim Beam Black? It's actually an OK drink, but surely an off-the-wall replacement for a nice small-batch bourbon like MM. Now I'm just being a snob I guess.
Feb 24, 2010, 6:23 pm
#11
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Feb 24, 2010, 6:30 pm
#12
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Funny! Is that you up there???
But, seriously, the guys who posted that they would have them hold the liquor until the end of the flight JUST IN CASE someone in F wanted it...REALLY? Isn't that lost revenue for AA? Don't you want AA to be profitable and in business? I think it's reasonable to wait until the drink orders come in, then offer the premium selections (Glenlevit seems to be the only one AFAIK) to Y pax.
But, seriously, the guys who posted that they would have them hold the liquor until the end of the flight JUST IN CASE someone in F wanted it...REALLY? Isn't that lost revenue for AA? Don't you want AA to be profitable and in business? I think it's reasonable to wait until the drink orders come in, then offer the premium selections (Glenlevit seems to be the only one AFAIK) to Y pax.
Feb 24, 2010, 6:44 pm
#14
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Funny! Is that you up there???
But, seriously, the guys who posted that they would have them hold the liquor until the end of the flight JUST IN CASE someone in F wanted it...REALLY? Isn't that lost revenue for AA? Don't you want AA to be profitable and in business? I think it's reasonable to wait until the drink orders come in, then offer the premium selections (Glenlevit seems to be the only one AFAIK) to Y pax.
But, seriously, the guys who posted that they would have them hold the liquor until the end of the flight JUST IN CASE someone in F wanted it...REALLY? Isn't that lost revenue for AA? Don't you want AA to be profitable and in business? I think it's reasonable to wait until the drink orders come in, then offer the premium selections (Glenlevit seems to be the only one AFAIK) to Y pax.
But we are all happy for you that you scored the drink of your choice. Cheers^
Feb 24, 2010, 6:46 pm
#15
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