Delta & Alaska Partnership Ended on May 1, 2017
#391
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,057
As is typical with most airline programs, flights operated by non-partners (regardless of ticketing or marketing carrier) do not earn miles --
https://www.alaskaair.com/content/mi...onditions.aspx
"Mileage will not accrue on flights operated by non-partner airlines."
#392
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
KLM is a partner.
With the exception if they were booked before December 19th, 2016 (which should allow for credit for flights flown after April 30th).
As is typical with most airline programs, flights operated by non-partners (regardless of ticketing or marketing carrier) do not earn miles --
https://www.alaskaair.com/content/mi...onditions.aspx
"Mileage will not accrue on flights operated by non-partner airlines."
As is typical with most airline programs, flights operated by non-partners (regardless of ticketing or marketing carrier) do not earn miles --
https://www.alaskaair.com/content/mi...onditions.aspx
"Mileage will not accrue on flights operated by non-partner airlines."
I confirmed this with Mileage Plan the other day. If I purchase an AA itinerary with codeshare segments on BA then the actual segments on AA will post with AA's chart and the codeshare segments with BA will post with BA's chart. Here it is the metal that counts, not the flight numbers. For instance if your itinerary includes AA6127 SEA-LHR on BA it will post as if it was BA48.
Hope this helps. I am on AA J flights SEA-DFW-MAD next week. My return is VCE-PHL-SEA in mid July booked during Black Friday weekend last year. Several changes meant lost connections on the return so convinced them to waive the $1000.00 change fee for the two tickets and cut my vacation short by three days because I wanted to be on all AA metal. They wanted to put me on BA and I refused. Wish I had known then that the AA codeshare flights on BA would have credited with the BA chart. Live and learn. Still over 23K EQM and 38K RDM. Already Golden on all AS metal and have a 10 segment, 4 country all AS itinerary in October using a companion fare and my GGU's. Nearly 16K EQM & 32K RDM Best use of one single GGU ever for me. SJO-LAX-SEA-PVR all with less than a four hour connection time. For me, flying is part of the vacation. 😁
Happy traveling everyone.
#393
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,916
I'm having the hardest time getting AS credit for my DL flights booked prior to 12/19/16. Miles don't post automatically, and requests for credit go ignored. Even repeated inquiries get nothing. Is there a phone number for a desk that can deal with missing DL miles? This is extremely frustrating!
#394
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,391
I'm having the hardest time getting AS credit for my DL flights booked prior to 12/19/16. Miles don't post automatically, and requests for credit go ignored. Even repeated inquiries get nothing. Is there a phone number for a desk that can deal with missing DL miles? This is extremely frustrating!
So, you are:
- someone in the 10% of airline customers who buys tickets outside of 90 days
- except you bought them more like 120-180 days earlier (so even a smaller slice of that 10%)
- you bought DL tickets in order to credit to AS (so even a smaller slice of AS customers)
And you want a special phone number and dedicated desk to handle people crediting DL to AS who match your specific conditions (booked before 12/19, still crediting 7-8 months later, months after the relationship ended). Because obviously the six of you who did this are very important people...
This is not to say you don't have a legitimate complaint, but I don't think permanent infrastructure for tiny slices of AS's customer base is going to happen for problems that are going to disappear in a few weeks, once all the DL tickets issued before 12/19 are dead and gone. MP Customer Service and Customer Care?
Last edited by eponymous_coward; Jul 14, 2017 at 8:40 pm
#395
Join Date: Jan 2001
Posts: 2,838
I'm having the hardest time getting AS credit for my DL flights booked prior to 12/19/16. Miles don't post automatically, and requests for credit go ignored. Even repeated inquiries get nothing. Is there a phone number for a desk that can deal with missing DL miles? This is extremely frustrating!
#396
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,916
This is not to say you don't have a legitimate complaint, but I don't think permanent infrastructure for tiny slices of AS's customer base is going to happen for problems that are going to disappear in a few weeks, once all the DL tickets issued before 12/19 are dead and gone. MP Customer Service and Customer Care?
#397
#399
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
I had a pre-divorce DL ticket flown back in June, and everything posted on schedule as expected.
DL did a nice job with it...my MP number was in the reservation, but did not print on the BP. One of the SkyClub agents said something about not having a mileage number in it, and I said I had my AS in there, and she looked somewhere else and saw it.
It seems that DL "locked" these pre-divorce reservations by hiding the AS number in there somewhere so it could not be altered.
I have about 3 more DL pre-divorce tickets yet to be flown, so we'll see if they post as seamlessly.
DL did a nice job with it...my MP number was in the reservation, but did not print on the BP. One of the SkyClub agents said something about not having a mileage number in it, and I said I had my AS in there, and she looked somewhere else and saw it.
It seems that DL "locked" these pre-divorce reservations by hiding the AS number in there somewhere so it could not be altered.
I have about 3 more DL pre-divorce tickets yet to be flown, so we'll see if they post as seamlessly.