Missing Flight Form - Finally!
Apr 14, 2017, 2:30 am
#46
Join Date: May 2010
Location: Dublin
Programs: EI AC Silver, BAEC Gold
Posts: 369
The Dub lounge staff confirmed this week that the next stage will involve importing a spreadsheet that has everyones flights perfectly tracked and that flights will post perfectly from that point onwards.....
With a reported 400k AC members that is one heck of a spreadsheet. It is impossible to have any confidence in this so you can only smile but then I am not frustratingly waiting for tier levels to be hit.
With a reported 400k AC members that is one heck of a spreadsheet. It is impossible to have any confidence in this so you can only smile but then I am not frustratingly waiting for tier levels to be hit.
Apr 14, 2017, 3:56 am
#47
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,968
This happens way more often than you might think with IT.
I'm assuming what they are going to do is dump all the PNR's flown since Dec 1 with a AC FF number where the sold flight number is EI (easy enough query to run by a Astral admin) and inject it into AC.
Bad news is this is not going to work for Avios earning with BA/UA etc
Be interesting to see if they are smart enough to pick up some of the edge cases for ticketing, e.g. a BA 125 plated ticket sold as EI on a route where there is a codeshare with BA when it really should be sold under a BA code (yeah I know but BA can sell EI tickets without any BA metal involved) such a ticket is same as a EI 053 issue from a earning point of view
I'm assuming what they are going to do is dump all the PNR's flown since Dec 1 with a AC FF number where the sold flight number is EI (easy enough query to run by a Astral admin) and inject it into AC.
Bad news is this is not going to work for Avios earning with BA/UA etc
Be interesting to see if they are smart enough to pick up some of the edge cases for ticketing, e.g. a BA 125 plated ticket sold as EI on a route where there is a codeshare with BA when it really should be sold under a BA code (yeah I know but BA can sell EI tickets without any BA metal involved) such a ticket is same as a EI 053 issue from a earning point of view
Last edited by ROKNA; Apr 14, 2017 at 7:58 am
Apr 14, 2017, 8:15 pm
#48
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
Interesting.
At least two of my missing legs were booked prior to the AC transition and my AC number was entered at check-in. Wonder if these will get picked up automatically?
At least two of my missing legs were booked prior to the AC transition and my AC number was entered at check-in. Wonder if these will get picked up automatically?
Apr 15, 2017, 4:54 pm
#50
Join Date: Jun 2006
Posts: 5,899
I know its a number people keep on spinning but in reality drastically reduce that number who need flights added. 
It is estimated that thousands who found themselves locked out with all the issues set up duplicate accounts to try resolve the issue. So you have to allow for those and of course there are thousands who have not taken an EI flight. There are quite a substantial amount who have signed up to earn with partners like Electric Ireland,BOI,Supervalu who intend to save then cash in for that annual trip or citybreak. They are not what you would class as frequent flyers.
It is estimated that thousands who found themselves locked out with all the issues set up duplicate accounts to try resolve the issue. So you have to allow for those and of course there are thousands who have not taken an EI flight. There are quite a substantial amount who have signed up to earn with partners like Electric Ireland,BOI,Supervalu who intend to save then cash in for that annual trip or citybreak. They are not what you would class as frequent flyers.
Apr 24, 2017, 11:28 am
#51
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,968
Happy days here, all my missing flights have just credited on the tier credits
No change in avios, guessing that will happen overnight.
All hail to the spreadsheet
No change in avios, guessing that will happen overnight.
All hail to the spreadsheet
Apr 24, 2017, 12:33 pm
#52
Join Date: Oct 2015
Programs: Gold Circle
Posts: 42
The Dub lounge staff confirmed this week that the next stage will involve importing a spreadsheet that has everyones flights perfectly tracked and that flights will post perfectly from that point onwards.....
With a reported 400k AC members that is one heck of a spreadsheet. It is impossible to have any confidence in this so you can only smile but then I am not frustratingly waiting for tier levels to be hit.
With a reported 400k AC members that is one heck of a spreadsheet. It is impossible to have any confidence in this so you can only smile but then I am not frustratingly waiting for tier levels to be hit.
Wait and see what tomorrow brings...
Apr 25, 2017, 5:03 am
#53
Join Date: May 2016
Posts: 91
The Dub lounge staff confirmed this week that the next stage will involve importing a spreadsheet that has everyones flights perfectly tracked and that flights will post perfectly from that point onwards.....
With a reported 400k AC members that is one heck of a spreadsheet. It is impossible to have any confidence in this so you can only smile but then I am not frustratingly waiting for tier levels to be hit.
With a reported 400k AC members that is one heck of a spreadsheet. It is impossible to have any confidence in this so you can only smile but then I am not frustratingly waiting for tier levels to be hit.
How do I claim for missing flights?
The next phased rollout, including processing of missing flights, is now here. Please click here to fill in the missing flights form. The Tier Credits and Avios points associated with these flights will be added to your account within 28 days.
Apr 27, 2017, 2:02 am
#54
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,968
Apr 27, 2017, 10:56 am
#55
Join Date: May 2016
Programs: AL Aer Club Concierge / Aadvantage Platinum / Marriott Bonvoy Gold
Posts: 57
Apr 27, 2017, 12:14 pm
#56
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,968
I got avios but no tier points, my year is 31 December so this is consistent with this.
Furthermore I can confirm the tier credits and avios applied this week were from the missing flights form, as colleagues still missing tier credits did not use the form
I am still awaiting avios from a United flight taken in Feb, sold by UA
There are a few outstanding questions
If you fly B6 with a EI code what do you get?
If you fly BA/IB with a EI code what do you get?
Furthermore I can confirm the tier credits and avios applied this week were from the missing flights form, as colleagues still missing tier credits did not use the form
I am still awaiting avios from a United flight taken in Feb, sold by UA
There are a few outstanding questions
If you fly B6 with a EI code what do you get?
If you fly BA/IB with a EI code what do you get?
Apr 27, 2017, 2:11 pm
#57
Join Date: May 2016
Programs: AL Aer Club Concierge / Aadvantage Platinum / Marriott Bonvoy Gold
Posts: 57
I got avios but no tier points, my year is 31 December so this is consistent with this.
Furthermore I can confirm the tier credits and avios applied this week were from the missing flights form, as colleagues still missing tier credits did not use the form
I am still awaiting avios from a United flight taken in Feb, sold by UA
There are a few outstanding questions
If you fly B6 with a EI code what do you get?
If you fly BA/IB with a EI code what do you get?
Furthermore I can confirm the tier credits and avios applied this week were from the missing flights form, as colleagues still missing tier credits did not use the form
I am still awaiting avios from a United flight taken in Feb, sold by UA
There are a few outstanding questions
If you fly B6 with a EI code what do you get?
If you fly BA/IB with a EI code what do you get?
Can't help with your questions.
May 8, 2017, 4:34 pm
#58
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
(Missing >200 Tier Credits and a mystery number of Avios).
May 9, 2017, 9:37 am
#59
Join Date: May 2016
Posts: 91
May 9, 2017, 11:32 am
#60
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923