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Please report your Star Alliance award redemption experiences

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Old Mar 2, 2016, 12:16 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sokolov
No YQ airlines/routes/countries

NZ, CM, AV, O6, NH, SQ, ET

UA:

All flights except from U.S to: ICN

AC:

Within North America

TPAC flights originated from Canada to:
Japan(NRT,HND,KIX), Australia(SYD,BNE)

For TPAC arriving to Canada:
YQ-free countries/cities (see below)
ex-Australia flights (SYD, BNE)

All TATL flights

List of YQ-free cities/countries:

Hong Kong (depart only)
Brazil (depart only)
Philippines (depart only)
Thailand (depart only)
South Korea (depart only)

For Japan:
Departing flights base on J class direct fights from NRT
Example: NRT-ZRH on LX, NRT-FRA on LH

No YQ: UA, AC, AI, NZ, ET, LO, ZH

Less then 20 Euros YQ: LH, SK, CA, OZ, BR, SQ, LX, TK

Greater than 20 Euros YQ: TG (94 Euros)

NH has less than 20 Euros YQ for most of it's destination

Arriving flights base on J class direct fights to NRT
Example: ZRH- NRT on LX, FRA-NRT on LH

No YQ: UA, AC, TG, NZ, OZ

Less than 20 Euros YQ: BR (14 Euros)

20 - 100 Euros YQ: SQ (20 Euros SIN-NRT, 26 Euros LAX-NRT), ET(95 Euros), CA (41 Euros), ZH (40 Euros)

Greater than 100 Euros: LH (246 Euros), AI (185 Euros), LO (177 Euros), SK (135 Euros), LX(262 Euros), TK (130 Euros)

Again, NH has less than 20 Euros YQ for flights arriving to NRT.


YQ + Fee for award flights, feel free to add more on the list (at the end of it) if you have made a recent redemption.

TK SFO-IST-TLV 237,90 Euro
LH SFO-FRA-TLV 376,76 Euro
UA&LH SFO-FRA(UA)-TLV(LH) 104,77 Euro
SIN-FRA (SQ) Y - 181,75 Euro
SIN-DEL(AI)-FRA(LH) J - 257,15 Euro
HKG-PEK-FRA (CA) J - 149,72 Euro
TPE-IST-FRA (TK) Y - 149,75 Euro
TPE-PEK-FRA (CA) J - 149,43 Euro
YYZ-SFO(AC)-TPE (UA) Y - 159,28 Euro
YYZ-PVG(AC)-TPE (BR) Y - 191,24 Euro
YYZ-PVG(AC)-TPE (BR) J - 227,41 Euro
FRA-YUL (AC) Y - 104,00 Euro
FRA-LHR(LH)-YUL (AC) Y - 182,00 Euro
FRA-YYZ-YUL (AC) Y - 142,99 Euro
FRA-LHR(LH)-YUL(AC) J - 187,00 Euro
BKK-HND (TG) Y - 111 Euros
CDG-PEK (CA) Y- 207,88 EUROS
CDG-PEK (CA) J - 298,44 EUROS
CDG-FRA-PEK (LH) Y - 209,13 EUROS
CDG-ICN-PEK (OZ) Y - 264,52 EUROS
CDG-ICN-PEK (OZ) J - 305,04 EUROS
CDG-TPE (BR) Y - 164,31 EUROS
CDG-TPE (BR) J - 204,90 EUROS
CDG-PVG-TPE (CA) Y - 189,99 EUROS
CDG-ICN(OZ)-TPE(TG) - 301,70 EUROS
FRA-MUC-YUL J (LH) - 355,90 Euros
FRA-CDG(LH)-YUL(AC) J - 170.00 Euros
AC Y: 188,37 Euro YYZ-PEK
AC J: 238,77 Euro YYZ-PEK
UA Y: 79,74 Euro YYZ-ORD-PEK
ATH-CAI-AUH (MS) Y - 148,07 EUROS
AKL-SIN (NZ) Y - 41,03 Euros
ORD-NRT (NH) Y,J,C - 44,17 Euros
ORD-NRT (UA) Y,J,C - 41,42 Euros
JFK - SIN- MEL (SQ) Y -789,00 Euros
ZRH - HKG (Y) LX - 260,06 EUR
ZRH-FRA-HKG (Y) LH - 281,33 EUR
NRT-ORD (Y) NH - 73,43 EUR
MNL-BKK-SIN (J) (TG) - 31,40 Euros
BKK-MNL (TG) (Y)- 84,76 Euros
MNL-SIN (SQ) (J) - 30,46 Euros
---2016----
HKG-FRA-BUD (LH) C - 114.24 Euros (all cost; one-way; as of 2016-Mar)
BKK-NRT (TG) J - 131.79 Euros
MIA-VIE-FRA (OS) C - 458.76 Euro*
* date change with same airline and route = 20 eur/pp
change route = 40 eur/pp (cancel and rebook)
same date but change to other airline = 40 eur/pp (cancel and rebook)
ARN-FRA-LAX (LH) C/F - 296.26 Euro (OW 276.26 YQ + 20 fee per person; booked in 2015)
YYC-DEN (UA) Y 101 euros with 20 booking fee
LIS-IST-GYD (TK) (J) 22k + 160€ taxes one way [of these YR=98€] [taxes were the same for LH+TP]
MNL-ADD-MXP (ET) (Y) - 11,47€
MUC-CDG(LH)-TPE(BR) (J) - 210,05 Euro
MUC-LHR(LH)-TPE(BR) (J) - 249,80 Euro
MUC-HKG(LH)-TPE(BR) (J) - 334,08 Euro
MUC-IST(TK)-TPE(BR) (J) - 162,26 Euro
KIX-SIN-DPS J (SQ) - 95,23 Euro
NRT-SIN-DPS J (NH,SQ) - 93,45 Euro
YYZ-FRA-JNB Y (AC, SA) - 208,85 Euro
YYZ-FRA-JNB J (LH, SA) - 583,31 Euro
YUL-LAX-AKL J (AC, NZ) - 105,27 Euro
ICN-SIN-DPS Y (SQ) - 175,89 Euro
ICN-SIN-DPS J (SQ) - 200,08 Euro
YYZ-NRT Y (AC) - 57,21 Euros
PEK-YVR Y (AC) - 164,84 Euros
PEK-NRT-YVR Y, J (NH) - 181,26 Euros
DEL-YYZ - Y (AC) - 386,76 Euros
BNE-YVR - Y (AC) - 75,61 Euros
LCA-VIE-BKK-VIE-LCA J (OS) €580
YYZ-PVG - Y (AC) 182,83 Euros
YYZ-ORD-PVG - Y (UA) - 76,54 Euros
YVR-SFO-ICN - Y (UA) - 139,96 Euros
YVR-ICN - Y (AC) - 120,09 Euros
PVG-YYZ - Y (AC) 175,49 Euros
PVG-ORD-YYZ - Y (UA) - 51,45 Euros
CDG-MUC-HND - J (LH,NH) - 116,62 Euros
CDG-HND - J (NH) - 115,43 Euros
CMN-FRA-CDG - J (LH) - 189,00 Euros
ATH-FRA-RAK - Y (LH) - 161,16 Euros
ATH-FRA-RAK - J (LH) - 167,16 Euros
CDG-TPE-HKG - Y (BR) - 133,09 Euros
TPE-ICN - Y (OZ) - 46,00 Euros
YUL-ZRH-GVA - Y (LX) - 269,34 Euros
CDG-FRA-HND - J (LH,NH) - 160,65 Euros
CDG-MUC-HND - J (LH,NH) - 157,90 Euros
YUL-MUC-BKK - Y (LH,TG) - 344,40 Euros
YUL-IST-BKK - Y, J (TK) - 280,30 Euros
ADD-LAX - Y (ET) - 248,87 Euros
ADD-LHR-LAX - Y (ET, UA) - 169,36 Euros
ADD-IST-LAX - J (TK) - 291,38 Euros
TPE-IST-CDG - J (TK) - 218,91 Euros
TPE-SIN-CDG - Y (SQ) - 273,08 Euros
ICN-TPE-VIE - J (OZ,BR) - 52,94 Euros(total cost,flights in April 2017)
FRA-CPH - Y (LH) - 97,09€
YYZ-LGA//JFK-JNB (Y) (AC,SA) - 288,62 Euros
YYZ-LGA//JFK-JNB (J) (AC,SA) - 332,00 Euros
YYZ-ADD-JNB (Y) (ET) - 302,79 Euros
YYZ-LHR-JNB (Y) (AC,SA) - 200,36 Euros
YYZ-LHR-JNB (J) (AC,SA) - 273,58 Euros
NRT-PEK-ADD (Y,J) (NH,ET) - 156,96 Euros
NRT-PVG-ADD (Y) (NH, ET) - 156,96 Euros
YYZ-LIM (Y) (AC) - 141,99 Euros
YYZ-SAL-LIM , Y (AV) - 72,03 Euros
YYZ-TPE-HKG (Y,J) (BR) - 78,89 Euros
YYZ-ORD-HKG (Y) (UA) - 99,61 Euros
YYZ-EWR-HKG (Y) (UA)- 99,61 Euros
ORD-CDG (Y) (UA) - 25,27 Euros
ORD-FRA-CDG (LH) - 373,00 Euros
GVA-FRA-LAX and return JFK-GVA (LH, LX) - 487,96 Euros
----------------2017------------------
GRU-FRA-TLL (F,J) (LH) - 103,60 Euros
YYZ-SFO (J) (AC) - 64,55 Euros
YVR-HKG (Y) (AC) - 83,46 Euros
HKG-ICN-OKA (Y) (OZ) - 54,47 Euros
CPH-PVG-AKL (J) (SK/NZ) - ~200€
TXL-FRA-BKK-FRA-TXL (J) (LH/TG/TG/LH) - 252 Euros
SIN-HND (J) (SQ) - 42,88 Euros
ZRH-BKK-MEL (J) (TG) - €49.22
GVA-ZRH-YUL (J,Y) (LX) - 256,44€
HKG-ICN (Y) (OZ) - €25.54
SIN-CPH (Y) (SQ) - 103,31€
SIN-LHR-CPH (Y) (SQ,SK) - 103,31€
FRA-CAI-SSH (C) (MS) - 177 EUR
FRA-IST-SSH (C) (TK) - 197 EUR
YYZ-DUB (J) (AC) - EUR68.11 (EUR48.11+EUR20 fee)
HKG-IST-GOT (J) (TK) - EUR110.71 (EUR90.71 + EUR20 fee; ticketed in Aug 2017; one-way)
SFO-TUS (Y) (UA) - EUR32,11 (EUR12,11 + EUR20 fee. Ticketed in Sep 2017; one way)
TUS-SFO (Y) (UA) - EUR31,85 (EUR11,85 + EUR20 fee. Ticketed in Sep 2017; one way)
TXL-IST-SIN/ BKK-ZUR-TXL (J) (TK/SQ/TG/LX) €231.74 + €20 fee
EWR-PDX (Y) (UA) - EURO 31.87
SIN-BKK-CDG (J) TG - 77,08 €
SIN-CDG (Y) SQ - 41,45€
SIN-FRA-CDG (Y) LH - 252,39€
SIN-IST (J) SQ - 41,53€
SIN-IST (J) TK - 176,89€
YUL-ZRH (J) - 360,72€
----------------2018------------------
BKK-ARN-TLL (J) TG,SK - 92€ (flights in 2019) online booking
BLZ-ADD-GRU (J) ET - 29.54€ online
GRU-ZHR-LCY (J) LX- 30£ online
YUL-LYS-VIE / VIE-GVA-YUL (J); 197€ online (AC/OS)
HKG-IST-HEL (Y one-way on TK; flights in 2019) - 40,000miles plus EUR81.33, online booking (post #1635)
SIN-SFO (J) SQ - €43.6 online booking
----------------2019------------------
CPH-LIS-GIG (J) TP (€46.5) online
BKK-PVG (J) TG - 64.67€ online
LAX-ARN-HEL (J) SK - €12.50 online
CPH-LIS (Y) TP - (€36,70) online
LAX-HND-LHR (F) NH - (€151) online (flight in Apr2020)
HKG-TPE (J) BR (€53.28) online (redemption in Aug 2019)
EZE-GRU (J) ET 61.60€ online
EZE-GRU (J) TK 61.60€ online
VIE-BKK-TPE-SFO (J) BR - 240.00€ (YQ) + 60.99€ (Taxes etc.) online (flight in summer 2020)
LAX-HND-LHR (F) NH - 135.82€ (YQ) + 15.97€ (Taxes etc.) online (flight in fall 2020)
LHR-HND-LAX (F) NH Round-Trip + 569.23€ online pre-devaluation
AC CDG-YYZ-YYJ Euro 98.85 (Eco, 35k miles, oneway, booked Oct 2021, inlcudes Euro 36.- YQ)
SQ+TK REP-SIN-IST-NCE Euro 98.46 (Eco, 60k miles, oneway, booked Feb 2022 - inlcudes Euro 61.31 YR)
SQ+TK REP-SIN-IST-NCE Euro 102.18 (Eco, 60k miles, oneway, booked March 2022 - includes Euro 63.36 YR plus another 0.44 YR)
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Please report your Star Alliance award redemption experiences

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Old Jan 19, 2017, 7:33 pm
  #1186  
 
Join Date: Mar 2016
Posts: 6
Originally Posted by Air Rarotonga
Why should this be a risk?
There are FF that would flag the ticket if booked for someone other than AH.
King of miles is offline  
Old Jan 19, 2017, 7:58 pm
  #1187  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,566
Originally Posted by King of miles
There are FF that would flag the ticket if booked for someone other than AH.
Not exactly. The problem may arise in cases that people "buy" awards using miles that were transferred from other programs (e.g. CC-related ones) for the sole purpose of booking flights for people other than the account holder. As M+B does not allow miles transfers (or am I wrong?), there is no such risk here.
KLouis is offline  
Old Jan 19, 2017, 8:22 pm
  #1188  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by King of miles
Is there any risk booking an award flight for a friend out of my account?
please share if you've had any experiences.
as long as it is ticketed, there is no risk of being denied boarding, if that is what you are asking.

only risk i foresee is, if there is an issue with the ticket, and the issue requires your friend to contact the ticketing airline (Aegean) for ticket reissue/revalidation etc. Aegean would definitely be like...who are you again?
Tokyoite is offline  
Old Jan 19, 2017, 9:11 pm
  #1189  
 
Join Date: Mar 2016
Posts: 6
Originally Posted by KLouis
Not exactly. The problem may arise in cases that people "buy" awards using miles that were transferred from other programs (e.g. CC-related ones) for the sole purpose of booking flights for people other than the account holder. As M+B does not allow miles transfers (or am I wrong?), there is no such risk here.
I beg to differ. AA,BA,UA etc., even if the miles weren't transferred from a different program, there is a risk of denied boarding and at times even the ticket not getting issued. You can transfer SPG to M+B.
King of miles is offline  
Old Jan 19, 2017, 10:58 pm
  #1190  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,566
Originally Posted by King of miles
I beg to differ. AA,BA,UA etc., even if the miles weren't transferred from a different program, there is a risk of denied boarding and at times even the ticket not getting issued. You can transfer SPG to M+B.
What would the reason be to not issue the ticket or to deny boarding? In the situation I described, the companies/FFPs do that to investigate whether there is a commercial misuse of the system, and this takes some time. In simple cases a phone call to the member solves such a potential problem.
KLouis is offline  
Old Jan 20, 2017, 12:52 am
  #1191  
 
Join Date: Aug 2012
Location: Singapore
Programs: SPG Lifetime Gold, HHonors Gold, *A Gold, Krisflyer PPS
Posts: 8
Award booking taxes

Hello everyone

A newbie in the redemption game. I am trying to book a J ticket and when I use the ITA Matrix, the estimated tax portion of the ticket is 305 euros. However, when talking about this with A3 customer service I get told the taxes are 590 euros.

I have had very good experiences booking the return legs so I am loth to think A3 is getting this wrong ...

Any ideas why the disparity would be so stark .... I am at a little bit of a loss.

thanks
sm332 is offline  
Old Jan 20, 2017, 1:36 am
  #1192  
 
Join Date: Apr 2016
Posts: 13
Originally Posted by sm332
Hello everyone

A newbie in the redemption game. I am trying to book a J ticket and when I use the ITA Matrix, the estimated tax portion of the ticket is 305 euros. However, when talking about this with A3 customer service I get told the taxes are 590 euros.

I have had very good experiences booking the return legs so I am loth to think A3 is getting this wrong ...

Any ideas why the disparity would be so stark .... I am at a little bit of a loss.

thanks
​​​​​​Maybe you forgot the YQ? It would be much easier if you would tell us the route and airline you are trying to get an award booking for.
mightydog is offline  
Old Jan 20, 2017, 7:53 am
  #1193  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Is this a valid routing?

SIN-DPS April 7
DPS-KUL April 10

AS 1 TICKET??

Last edited by djjaguar64; Jan 20, 2017 at 8:16 am
djjaguar64 is offline  
Old Jan 20, 2017, 8:01 am
  #1194  
 
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 706
Originally Posted by djjaguar64
Is this a valid routing?

SIN-DPS
DPS-KUL

AS 1 TICKET??
Yes if you plan to spend no more than 24h in DPS and each leg is available as a non stop flight on a *A carrier.

Rules are max 1 connection that can't be more than 24 hours. Stop overs not allowed.
Mict is online now  
Old Jan 20, 2017, 8:06 am
  #1195  
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Originally Posted by djjaguar64
Is this a valid routing?

SIN-DPS
DPS-KUL

AS 1 TICKET??
No. Not possible. *A does not fly DPS-KUL.

And routing is exceeding MPM as well, don't think they would issue it:
SIN-KUL allowed (25M): 293mi
your routing: 2274mi
Air Rarotonga is offline  
Old Jan 20, 2017, 8:15 am
  #1196  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Originally Posted by Air Rarotonga
No. Not possible. *A does not fly DPS-KUL.

And routing is exceeding MPM as well, don't think they would issue it:
SIN-KUL allowed (25M): 293mi
your routing: 2274mi

SQ does DPS-KUL

What I needed to know is can this be 1 ticket for 25000 or do I need 2 one ways at 12500 each?
djjaguar64 is offline  
Old Jan 20, 2017, 8:25 am
  #1197  
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Originally Posted by djjaguar64
SQ does DPS-KUL

What I needed to know is can this be 1 ticket for 25000 or do I need 2 one ways at 12500 each?
No SQ flights nonstop DPS-KUL, even no single SQ flight number for this route.

This are 2 one-way tickets and on the return you need to connect in SIN or BKK.
Air Rarotonga is offline  
Old Jan 20, 2017, 8:44 am
  #1198  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Originally Posted by Air Rarotonga
No SQ flights nonstop DPS-KUL, even no single SQ flight number for this route.

This are 2 one-way tickets and on the return you need to connect in SIN or BKK.
SQ is not a nonstop, it flys via SIN. So 2 o/w's at 12500 each?

Last edited by djjaguar64; Jan 20, 2017 at 5:33 pm
djjaguar64 is offline  
Old Jan 20, 2017, 5:08 pm
  #1199  
 
Join Date: Aug 2012
Location: Singapore
Programs: SPG Lifetime Gold, HHonors Gold, *A Gold, Krisflyer PPS
Posts: 8
Originally Posted by mightydog
​​​​​​Maybe you forgot the YQ? It would be much easier if you would tell us the route and airline you are trying to get an award booking for.
thanks for the response. Sure.

DEL - VIE || 21st July via AI 153
sm332 is offline  
Old Jan 21, 2017, 11:32 am
  #1200  
 
Join Date: Jan 2011
Location: ZRH
Programs: A3 Gold, AY Silver
Posts: 458
Originally Posted by sm332
thanks for the response. Sure.

DEL - VIE || 21st July via AI 153
From ITA matrix, the cheapest AI business fare:

Code:
Fare 1: Carrier AI ZLVIEOW DEL to VIE (rules)
Passenger type ADT, ONE-WAY-ONLY fare, booking code Z
Covers DEL-VIE (Business)
	
€689.98
Indian Service Tax (JN)
	
€77.63
Indian Swachh Bharat Cess Service Tax (F2)
	
€2.78
India Krishi Kalyan Cess (G1)
	
€2.78
AI YQ surcharge (YQ)
	
€234.07
Indian Passenger Service Fee (WO)
	
€3.52
Indian User Development Fee (IN)
	
€24.13
Subtotal per passenger
	
€1,034.91
Number of passengers
	
x1
Subtotal For 1 adult
	
€1,034.91
According to the above, you should expect to pay around 344.93€, plus a 20€ A3 booking fee.

Maybe the agent quoted taxes and fees for a round-trip? Or with LX/LH through ZRH/MUC/FRA?
clifford79 is offline  


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