Novotel Taipei Taoyuan International Airport
#1
Original Poster
Join Date: Feb 2005
Location: ORD
Programs: AA EXP 3.13 MM, IC Plat Ambassador, Hyatt Diamond, Hilton Gold
Posts: 182
Novotel Taipei Taoyuan International Airport
Scheduled for a trip to Taoyuan City in a couple of weeks and looking to stay at the Novotel.
Just wondering if anyone has had any recent experiences at this conveniently located hotel to share and sway me in one direction or another. (Last time, I stayed at the Grand Hyatt but the cabrides to/from Taipei were long in the morning.)
Also, I am scheduled to arrive into TPE at 1 am on August 15th and checking-in hopefully by 2 in the morning. Would this arrival time count for me checking-in on 8/15 or 8/14? Just wanted to make sure that I make the reservation correctly.
Thank you!!
Just wondering if anyone has had any recent experiences at this conveniently located hotel to share and sway me in one direction or another. (Last time, I stayed at the Grand Hyatt but the cabrides to/from Taipei were long in the morning.)
Also, I am scheduled to arrive into TPE at 1 am on August 15th and checking-in hopefully by 2 in the morning. Would this arrival time count for me checking-in on 8/15 or 8/14? Just wanted to make sure that I make the reservation correctly.
Thank you!!
#2
Join Date: Dec 2009
Posts: 15
I'm not sure about your checkIn date but I can imagine that it will be a late chackIn of the 14th.
I stayed there in January this year. So far, it was the best Novotel I ever stayed at! It's still very new and well looked after by the management.
Pick up from the terminal is very convenient.
CheckIn is very efficient and actually a pleasure! Front desk agents were always very friendly and helpful. I never had to wait.
The Lobby is very roomy and modern. There is a small Duty Free shop as well.
I asked for a room with a great runway view and got one! Very modern style and well equipped. The bathroom had a glass wall which became milky when I switched in on. The AC control panel was a small computer with a lot of functions and it worked perfectly. TV had all international channels.
Gym and Spa were excellent as well. Well equipped and clean.
As I said, the best Novotel I ever stayed at and one of the best hotels overall. Great value for money (payed around 50EUR/night).
The only negative points were the dirty windows and the location outside of Taipei. At least I had the opportunity to use the high speed railway:-) Front desk sold bus tickets to the railway station and called the bus driver to get the exact pick up time (in stead of reading it from the timetable).
A few days after checking out I received a personal eMail from the General Manager. He was very thankful for my detailed feedback and added all related departments into cc.
Definitely my first choice in TPE!
I stayed there in January this year. So far, it was the best Novotel I ever stayed at! It's still very new and well looked after by the management.
Pick up from the terminal is very convenient.
CheckIn is very efficient and actually a pleasure! Front desk agents were always very friendly and helpful. I never had to wait.
The Lobby is very roomy and modern. There is a small Duty Free shop as well.
I asked for a room with a great runway view and got one! Very modern style and well equipped. The bathroom had a glass wall which became milky when I switched in on. The AC control panel was a small computer with a lot of functions and it worked perfectly. TV had all international channels.
Gym and Spa were excellent as well. Well equipped and clean.
As I said, the best Novotel I ever stayed at and one of the best hotels overall. Great value for money (payed around 50EUR/night).
The only negative points were the dirty windows and the location outside of Taipei. At least I had the opportunity to use the high speed railway:-) Front desk sold bus tickets to the railway station and called the bus driver to get the exact pick up time (in stead of reading it from the timetable).
A few days after checking out I received a personal eMail from the General Manager. He was very thankful for my detailed feedback and added all related departments into cc.
Definitely my first choice in TPE!
#3
Join Date: Feb 2011
Location: Asia
Programs: Krisflyer, Enrich, Marco Polo, Accor, HHonors, IHG
Posts: 610
This is no Grand Hyatt. As long as you adjust your expectation then I concur that this is one of the best Novotel anyone can stay in. Last stay was in March. Great to just dip in the warm jacuzzi pool after a day's work. Didn't want to get out. Great gym as well with a trainer on site. I got upgraded to a club floor with lounge access, great! If you need to be in Taoyuan, this is the only place to stay. Taipei city is too far away to be convenient.
If you want a guaranteed room upon arrival, then book the room for 8/14 with a cc. It would be very gracious of Novotel to check you in at 2am for a 8/15 booking when the normal check-in time is 2pm. However, you can email directly about this.
If you want a guaranteed room upon arrival, then book the room for 8/14 with a cc. It would be very gracious of Novotel to check you in at 2am for a 8/15 booking when the normal check-in time is 2pm. However, you can email directly about this.
Last edited by RJ77; Jul 4, 2011 at 2:03 am
#6
Join Date: Oct 2010
Location: Brisbane, Australia
Programs: AAP Gold, *A Gold, Marriott Rewargds, Qantas FF, United Club
Posts: 63
The club lounge is adequate, although nothing too exciting. I found the service excellent though.
I stay here twice a day and always enjoy my stay. The staff are attentive and the hotel is still quite new.
I stay here twice a day and always enjoy my stay. The staff are attentive and the hotel is still quite new.
#7
Join Date: Aug 2010
Location: SYD
Programs: QF WP
Posts: 1,799
I stayed there a couple of weeks ago. Staff and services are excellent all round, and I was given a free upgrade to the club floor with a couple of drinks vouchers (and that's 2 vouchers for a solo stay). I think it's one of the better Novotels around.
#8
Join Date: Jun 2011
Location: Switzerland
Programs: Bonvoy LT Gold, IHG Gold, BAEC Silver, TP Silver
Posts: 1,495
Looks like they upgrade quite frequently... The occupancy must not be that great. TPE is not really what I would call the busiest airport in the world either.
I'll stay there next month, being Platinum, I hope I can also get an upgrade
I'll only be using it as transit hotel since my flight is at 7h45. Don't feel like waking up 1h earlier and cab from the city center.
I'll stay there next month, being Platinum, I hope I can also get an upgrade
I'll only be using it as transit hotel since my flight is at 7h45. Don't feel like waking up 1h earlier and cab from the city center.
#11
Join Date: Mar 2006
Location: Vancouver, BC
Posts: 27
We stayed in a standard King last week on a promo rate (USD102/TWD3080 inc breakfast) and loved the room although still haven't figured out the purpose of the "magic" shower wall. It wouldn't be worth an extra $70 to me to upgrade. This is a great hotel, the service is amazing - we arrived at 1:00 am and there was someone at the airport to meet us, we weren't expecting that!
#12
Join Date: Dec 2005
Location: Japan
Posts: 5,577
We stayed in a standard King last week on a promo rate (USD102/TWD3080 inc breakfast) and loved the room although still haven't figured out the purpose of the "magic" shower wall. It wouldn't be worth an extra $70 to me to upgrade. This is a great hotel, the service is amazing - we arrived at 1:00 am and there was someone at the airport to meet us, we weren't expecting that!
#15
Join Date: Dec 2013
Programs: NZ Airpoints GE, Qantas Platinum, Accor Diamond, Hilton Diamond
Posts: 967
Ask for an airport view as the opposite side of the building looks over the China Airlines' head office and is very close and dreary. The airport view is not noisy but can relieve the tedium of looking at an office block. Note that the office side is also the front entrance of the hotel and is used regularly by buses and so on to drop off airline staff at all hours.
If you are a plane buff you can walk through the hotel gardens to the air force museum which is really within walking distance) and is free to wander around. They have static old US military planes that are interesting. The museum will close when the next terminal is constructed, which will fill the space between the hotel and the existing terminal complex.
Staff are great and if you have any issues, contact the GM. He is a French guy who response rapidly to requests and comments. I had one and the customer team were onto me the next morning to discuss over complimentary breakfast - and it was nothing serious, just one of those first world issues that plague travellers nowadays.
If you are a plane buff you can walk through the hotel gardens to the air force museum which is really within walking distance) and is free to wander around. They have static old US military planes that are interesting. The museum will close when the next terminal is constructed, which will fill the space between the hotel and the existing terminal complex.
Staff are great and if you have any issues, contact the GM. He is a French guy who response rapidly to requests and comments. I had one and the customer team were onto me the next morning to discuss over complimentary breakfast - and it was nothing serious, just one of those first world issues that plague travellers nowadays.