Pullman Riga Old Town

The Pullman Riga is located in an old horse stable from the 18th century and although the facade might look small, the hotel features 155 rooms and 7 conference rooms. We chose the Pullman for our 3 night stay as it was the only high-end ALL property in Riga. 

The hotels location is excellent. It sits right in the heart of Old Town on Jekaba street 300m from Dome Square. 

We had booked a business transfer from the airport via the hotel for 28 euro, and we were greeted at arrivals by the driver and driven in a black E-class to the Hotel. Check-in was quick and efficient. The receptionist explained all the facilities and their opening hours. Drink vouchers were given, but no room upgrade as the hotel was completely full. I did check online beforehand and indeed not a single room available during our dates. 

Reception and lobby area. 

There is a clear horse theme throughout the hotel with horse sculptures, horse painting and different horse accessories as decoration. There are also some odd furnitures throughout which weren’t really our taste. 

We had booked a Premium Superior King Room. The room felt quite spacious and had great ceiling height. The room was located on the second floor with views out to the park in front of the hotel. The room was also very well isolated, it had double windows and we couldn’t hear any noise from the outside. Another positive was the AC, which worked very well and kept the room cool despite the outside temperature of 30+ celsius. Turndown service was provided every day and bathroom amenities and water bottles were restocked. 

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Work desk in the corner and a small sofa.

Coffee machine and kettle.

Hairdryer.

Pillow menu.

Park view.

The negative of the room was the bathroom. It was oddly designed and had a strange glass door which could open in both directions and would never stay closed. The shower was huge but the water would find its way out of the shower on to the bathroom floor unless we placed a tower under the shower door. The toilet was located in a separate room to the right of the entrance. 

C.O.Bigelow Hair shampoo, Hair balm, Body wash and Body lotion.

Toilet to the right of the entrance. 

The hotel features a spa on the 7th floor with a 19,5m heated swimming pool, loungers and a sauna. There is also a 24/7 gym. Various types of massages can also be booked. 

Mens and womens changing rooms.

Lockers with bathrobes and slippers.

On the 6th floor there is a small terrace surrounded by beautiful old buildings. 

The hotel features the Equus restaurant on the first floor. We did have dinner there one night but unfortunately we weren’t impressed and our waitress clearly needed more training. The mains tasted quite good but the deserts were very dissapointing and our white wine was served borderline warm. 

This is where breakfast is served. We did not try the hotel breakfast during our stay. 

The bar. Located in the lobby area infront of Equus. 

Service was a mixed bag, some staff were great and some were not. 

On our last night we wanted to use our drink vouchers for a cocktail before heading our for dinner in town. We went to the bar only to be told by the bartender in a semi rude way that the vouchers weren’t valid for cocktails. He then went on to read exactly what the vouchers mentioned. At checkin I had beed told we could use the vouchers for cocktails. Not in the mood for an argument we headed out for dinner. The next morning when checking out, I asked the receptionist to clarify the vouched situation. She told us that they could indeed be used for cocktails and apologised for the bartenders mistake. 

Although the hotel is clearly very business oriented and we were traveling for leisure, we enjoyed our stay at the Pullman. The rooms and the facilities were good. Service could have been better. The hotels location is excellent and a big reason to choose it.