Pullman Bangsar

100   Recommended

Room 2405 , Jnr Suite
October 5, 2016 by EXPERT
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Room 2405

Jnr Suite

Liked:
Location
Service
Food
Amenities
Room

Stats
Room
Jnr Suite

Stayed here previously, but as the hotel is not well located, with nothing much around it, I've been avoiding it and staying at the Novotel KLCC instead.

Check In

Arrived and went straight up to the lounge to check in.

Gone were the friendly Malay Ladies who used to work there. Instead to non-local staff who were ok, but not typical "Malaysia"-friendly. No small talk, to chatter, just heads down and work.

Booked a Executive Classic and was given a single upgrade to a Jnr Suite.

Drinks voucher given and that was it.

The lounge is really nice and has great views. It serves an evening canape and breakfast and I find the selection quite adequate.

It has a private meeting room and even a small part of the lounge area is glassed off for people to have a bite in private if necessary.

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This image above gives you an idea where you are located. You need to time your departures well :)

Room

The room was nice - split into a largish living room and a nice bedroom. Unfortunely your truly made the mistake of booking a twin room and as no King bedded rooms were available I was stuck with this.

Glass wall seperating bathroom from bedroom. I find the shower cubicle vs the rain shower head size too small. Meaning: The shower head is big and the cubicle small. So if you don't like a cold shower and prefer to stand 'aside' first to let the warm water come through - you really need to press yourself against the glass wall :p

Only issue here is sound isolation from inside. You can hear your neighbours when they talk loudly / children crying etc.

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Service

As mentioned, I found the Lounge staff very dry and nonchalant. They were also not empowered to do much.

I called them up and complained about the slow wifi in the room. They didn't call back.

Next morning asked them about it and said "oh, nothing we can do about it - please use the LAN cable". Sure, will remember to plug it into my mobile and tablet the next time.

Housekeeping was thorough and performed a turndown service every night.

Porter who greeted me on the first day (I had no luggage) greeted me, escorted me to the lounge and made me a coffee which he bought to the check in desk.

By the way, one of the benefits for the executive room is 2pc laundry per day.

Location

This is the problem. If you have work in the subang, petaling jaya, subang jaya, damansara area, you are ok here - ASSUMING you don't plan to head into town / shopping etc. So as a pure business hotel this is good.

Don't even consider a 7-eleven next door. There isn't one.

Train station, should you need one, is about 10-15min walk away.

27 Comments

This review lives in the Pullman Bangsar Kuala Lumpur thread.
27 comments and Y review

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