A nice DoubleTree

100   Recommended
January 13, 2016 by EXPERT

 Map | 4 Reviews | 50% Recommended
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DoubleTree by Hilton Hotel Lisbon - Fontana Park
 Map | 4 Reviews | 50% Recommended

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As far as DoubleTrees go this fits the mould pretty well.

Check In

Check-in was professional and efficient. I was informed that as I Diamond member I was entitled to two bottles of water and to simply take them from the minibar and they would be deducted from my account. I was also offered a DoubleTree cookie.

Room

I had booked a king superior room with Juliett balcony and was upgraded to a king deluxe room with city view which does not come with an outdoor area.

The room was quite large with a nice kind bed, reasonable size TV, shower/tub combo and good hanging space.

In what can only be considered an amazing display of stupidity there are only two powerpoints in the living area. One is located upside down under the desk. The other is located directly opposite the bed mattress, not adjacent but opposite. With an adaptor I had to move the mattress in order to use it. What's worse, when you remove the keycard from the reader the powerpoints deactivate meaning you can't charge devices when you're out of the room. Ludicrous.

The shower had one speed: super fast. You turned it on a little or a lot and it was the one speed. Waste of water, really. Importantly, there is a glass screen between the shower and the living area which is see through. In other words, while your showing, your room companion is free to gawk at you. Again, very poor planning.

In a similar display or architecture half-arseness there is no toilet roll holder, just a metal rod sticking out of the wall.

And there are only two hooks, not rods, in which to hang your towels, one of which was broken in my room. So if you wanted to be environmental conscious (or just normal) and re-use your towel you had to hope for a hot night without AC so that your towel dried.

Service

Service was pretty regular DoubleTree. It wasn't outstanding but I didn't find it lacking in anyway.

One evening I took my laptop and sat in the downstairs bar area. I wanted to try a decent whisky and the bartender gave a couple of choices with comments on both. Unfortunately the wifi in the hotel was down although strangely I was able to connect in my room without issue.

Dining

The hotel doesn't have a lounge so breakfast was the full spread in the lobby restaurant. My first morning was a Sunday and I was pleasantly to find a solo gutiarist and vocalist playing and singing in the restaurant. It was something I'd never come across before.

The spread was what I would consider pretty standard for a DoubleTree: not extensive but perfectly adequate. There were no cooked-to-order items. The plates were the size of side plates which was odd and as usual the hot drinks were not hot, just warm. There were plenty of staff to clear tables.

Location

I found the location quite sufficient for my needs. It's a pleasant enough 30-40 minute walk to downtown Lisbon but taxis are very cheap. I took a taxi from the airport and from the back seat could not seat the meter. I was fully expecting to be presented with an inflated price and have to insist on something less but after about a 25 minute ride in the late evening the total was less than EUR10 which became EUR14 (presumably with a bag tax). The hotel website suggests EUR12 and I was going to give EUR15 so I was quite satisfied with the final price.

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