NA Meal Service
Apr 13, 2019, 12:25 am
#61
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
Posts: 893
Apr 15, 2019, 2:32 pm
#62
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
Posts: 893
Change is coming in May! It will be like night and day:
- proper TSU
- food produced by Gate Gourmet, not current provider.
- Food served in ceramic service equipment
- real cutlery, real napkin, real salt/pepper shaker
A complete overhaul! Cabin Crew are being trained currently.
- proper TSU
- food produced by Gate Gourmet, not current provider.
- Food served in ceramic service equipment
- real cutlery, real napkin, real salt/pepper shaker
A complete overhaul! Cabin Crew are being trained currently.
Thanks.
Apr 17, 2019, 8:10 pm
#63
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,068
I’ve switched all my full service flying to AC recently as not having fresh catering on a YEG-YYZ flight is not acceptable. AC offers far superior catering at present. Food used to be free, then we had to pay and now you can’t even pay - nuts for a full service carrier.
Alaska is the tops of all though with Starbucks coffee, decent fresh meals and the famous cheese plate!
Alaska is the tops of all though with Starbucks coffee, decent fresh meals and the famous cheese plate!
Apr 17, 2019, 11:38 pm
#64
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
Posts: 893
WS could learn a lot from AS. The catering on AS is not great by any stretch but it is certainly good enough. And yes, the Fruit & Cheese plate on AS is actually something I look forward to.
Apr 21, 2019, 8:07 pm
#65
Join Date: Feb 2007
Location: YHZ. Previously YYC
Posts: 1,924
My mom just flew YHZ-MCO in Plus today. Was just talking to her and asked how the flight went. She said it was good except she ordered “this steak thing for supper” and she said it’s the worst thing she’s ever eaten on a plane...or possible anywhere.
Looks like a lot of you guys share the same sentiment about that dish.
Do you think the execs at WestJet actually try these dishes? Which one said “wow, this is a great streak sandwich. Let’s serve this on all our flights”
Looks like a lot of you guys share the same sentiment about that dish.
Do you think the execs at WestJet actually try these dishes? Which one said “wow, this is a great streak sandwich. Let’s serve this on all our flights”
Apr 21, 2019, 9:16 pm
#66
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
Posts: 893
She said it was good except she ordered “this steak thing for supper” and she said it’s the worst thing she’s ever eaten on a plane...or possible anywhere.
Do you think the execs at WestJet actually try these dishes? Which one said “wow, this is a great streak sandwich. Let’s serve this on all our flights”
Do you think the execs at WestJet actually try these dishes? Which one said “wow, this is a great streak sandwich. Let’s serve this on all our flights”
Apr 21, 2019, 10:23 pm
#67
Join Date: Jan 2007
Programs: No single airline or hotel chain is of much use to me anymore.
Posts: 3,279
Originally Posted by Frequentlander
I'd be amazed is any senior (or for that matter, middle or junior) manager had tried it and thought it was a good idea to provide it to paying passengers.
Apr 22, 2019, 4:32 am
#68
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
My mom just flew YHZ-MCO in Plus today. Was just talking to her and asked how the flight went. She said it was good except she ordered “this steak thing for supper” and she said it’s the worst thing she’s ever eaten on a plane...or possible anywhere.
Looks like a lot of you guys share the same sentiment about that dish.
Do you think the execs at WestJet actually try these dishes? Which one said “wow, this is a great streak sandwich. Let’s serve this on all our flights”
Looks like a lot of you guys share the same sentiment about that dish.
Do you think the execs at WestJet actually try these dishes? Which one said “wow, this is a great streak sandwich. Let’s serve this on all our flights”
My guess (and only a guess) is there is some precise way of preparing it that comes out "ok". In a test kitchen, on the ground, in small batches it is probably ok. In large batches and reheated on an aircraft it not edible.
Apr 23, 2019, 10:16 am
#69
Join Date: Jan 2005
Location: The World
Programs: WS Platinum, Marriott Titanium, DL Gold, UA Silver
Posts: 1,478
I know it’s been said before, but this interim catering plan is beyond belief.
In Plus/Premium, they took something that was “meh” but passable, and replaced it with grossness. In Economy, they took away (1) pre-ordering, which was relatively popular and (2) choices in many mid to long-ish flights. And official word was that was all just an interim step as they reworked and prepared to totally relaunch their food offering.
I’m excited that the relaunch is imminent. (I just hope they made improvements in Economy, too.)
But why did they have to do the “one step backward” before taking the needed “two steps forward”??
And good god ... I hope whoever gave the green light to the current Plus “Mystery Meat & Mush ‘Sandwich’ In-A-Box ” is not involved in the new, go-forward plan. I’m sure they’re fine people, but that was a really, really bad call...
In Plus/Premium, they took something that was “meh” but passable, and replaced it with grossness. In Economy, they took away (1) pre-ordering, which was relatively popular and (2) choices in many mid to long-ish flights. And official word was that was all just an interim step as they reworked and prepared to totally relaunch their food offering.
I’m excited that the relaunch is imminent. (I just hope they made improvements in Economy, too.)
But why did they have to do the “one step backward” before taking the needed “two steps forward”??
And good god ... I hope whoever gave the green light to the current Plus “Mystery Meat & Mush ‘Sandwich’ In-A-Box ” is not involved in the new, go-forward plan. I’m sure they’re fine people, but that was a really, really bad call...
Apr 27, 2019, 2:34 pm
#70
Join Date: Apr 2019
Location: Copenhagen
Programs: skyteam
Posts: 575
May 16, 2019, 1:00 pm
#71
Join Date: Apr 2019
Location: Copenhagen
Programs: skyteam
Posts: 575
New dining ware for the 737, preliminary hub to hub yyc-yyz-yyc, yvr-yyz-yvr, yvr-yyc-yvr, launched yesterday. A nice improvement over the cardboard boxes.
Last edited by cirrusdragoon; May 16, 2019 at 1:07 pm
May 16, 2019, 6:24 pm
#75
Join Date: Dec 2010
Posts: 125