MasterGeek

In view of the recent bill that passed in Ontario outlawing the expiry of reward/loyalty currency, will Westjet drop the expiry on currently issued Westjet dollars.

I know that the bill has not entered into force yet, but even scammy Airmiles showed some "goodwill" and ended their expiry policy. Why isn't Westjet doing it ?

Ace Cdn

Air Miles didn't do it as a good will gesture the ship was sinking fast and they had to do damage control. They knew it was going to happen so they decided to spin it to look like they were being nice. At this time Westjet Dollars still expire. If you look on your account under expiry it shows the dates and how many points expire. I think they are waiting to see the context of the law and when it is going into effect before they decide to change anything.

MasterGeek

Westjet should offer free extensions of Westjet dollars validity as a sign of goodwill, until the law comes into force

tcook052

http://www.flyertalk.com/forum/westj...ive-years.html

NoviceFT

My WestJet dollars (around 150) are going to expire in few months. Is there a way i can donate them for any charity. I could not find any details. so will be thankful if some one can provide info on the same.

Thanks.

Ace Cdn

I don't know of any way to donate them to charity but they just need to be used towards a ticket by the expiry date you don't have to travel by then so maybe that helps for a trip farther into the future?

CanuckFlyHigh

You can also use them to buy a ticket for anyone.

aidy

like me!

superdawg

When I last met with WestJet Rewards in December I posed this question to them and was told that although the T&Cs state 5 years they don't actually expire your dollars. I've always used up my WestJet dollars so I can't speak from experience whether this is true or not but since it came from them one could assume this is the case.

tcook052

Well, I've had miles expired on me although it was not a lot, 50 dollars IIRC, but they still were clawed back from my account about a year ago so it has happened to me.

MasterGeek

did the Ontario and Quebec law that forbid point expiry enter into effect yet ? Should Westjet return the miles that have been expired since the law was passed ?

robsaw

Not sure about the Quebec law BUT - according to Ontario law you will not YET get any expired $ back between Dec '16 and June '17 when WestJet changed its policy.

"The new law was approved by the legislature on December 5, 2016 and will come into force in 2018 after we talk with consumers and businesses about how best to implement the change.

After this assessment, the law will come into force and your points that expired on or after October 1, 2016 will be reinstated. In the meantime, be sure to keep statements that show your points balance.
"

New WestJet T's&C's on Reward $:
i.Effective June 6, 2017, Base Rewards (as defined herein) will not expire due to the passage of time. WestJet dollars will be maintained in the member's account and may be redeemed at any time in accordance with these terms and conditions.
ii.Effective June 6, 2017, Bonus Rewards (as defined herein) will expire on the individual date(s) specified in the terms or conditions of the promotion, contest or compensation initiative or, in the absence of such terms and conditions, then expiry will be one (1) year from date of issuance. Once the expiry date is reached the Bonus Rewards will expire and cannot be redeemed. Extension of Bonus Rewards is not permitted. Members may view certain applicable expiry dates for Bonus Rewards by signing into their account at westjet.com/account.