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Received Email - We’re sorry for the delay. But flights timings are the same.

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Received Email - We’re sorry for the delay. But flights timings are the same.

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Old Feb 23, 2016, 8:20 pm
  #1  
Original Poster
 
Join Date: Aug 2008
Location: ATL
Programs: IHG-Spire, DL-Gold, MR-Platinum, HH-Gold, SPG-Gold, Hyatt-Diamond, BA-Silver
Posts: 277
Question Received Email - We’re sorry for the delay. But flights timings are the same.

Hi all,

Did anyone receive an email titled "We’re sorry for the delay" with a 20% coupon code for future booking (11 month validity) ? I checked the flights and timings (even tried to test a new reservation) and all flights are still the same. Why did I receive that email?

Here are my flight numbers and dates in case anyone can verify:
Aug-05-2016 WS 6305 (Delta operated)
Aug-05-2016 WS 663
Aug-14-2016 WS 660
Aug-14-2016 WS 6734 (Delta operated)

The Delta flights are on time as per my reservation on Delta.com
charms81 is offline  
Old Feb 24, 2016, 11:52 am
  #2  
 
Join Date: Feb 2013
Location: YOW/HBA
Programs: Qantas Silver, MileagePlus Silver
Posts: 418
Originally Posted by charms81
Hi all,

Did anyone receive an email titled "We’re sorry for the delay" with a 20% coupon code for future booking (11 month validity) ? I checked the flights and timings (even tried to test a new reservation) and all flights are still the same. Why did I receive that email?

Here are my flight numbers and dates in case anyone can verify:
Aug-05-2016 WS 6305 (Delta operated)
Aug-05-2016 WS 663
Aug-14-2016 WS 660
Aug-14-2016 WS 6734 (Delta operated)

The Delta flights are on time as per my reservation on Delta.com

I've received an email like that previously even though my flight (YOW-YYZ) was not delayed. Enjoy!
Heffeh41 is offline  
Old Feb 24, 2016, 4:52 pm
  #3  
Original Poster
 
Join Date: Aug 2008
Location: ATL
Programs: IHG-Spire, DL-Gold, MR-Platinum, HH-Gold, SPG-Gold, Hyatt-Diamond, BA-Silver
Posts: 277
Originally Posted by Heffeh41
I've received an email like that previously even though my flight (YOW-YYZ) was not delayed. Enjoy!
Thanks! I received same email again today with 4 new codes - 2 for me and 2 for wife. No idea what is going on. All flights still show as same schedule as my original booking.
charms81 is offline  
Old Feb 24, 2016, 8:07 pm
  #4  
 
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
This may be a result of equipment shuffling (between 737-600, -700 and -800) which is happening during your trip time in Aug on flight 663: http://info.flightmapper.net/flight/Westjet_WS_663 Aircraft swaps will cause flight schedule changes, even though you still have the same flight number and times, which could be the cause of the automatic email with the discount code.
aerobod is offline  
Old Feb 24, 2016, 8:54 pm
  #5  
 
Join Date: May 2005
Location: Mostly Canada and the World
Programs: Several
Posts: 484
I received one of these emails yesterday with 6 flight codes. I do have several flights booked over the next couple of weeks but see no changes. At a function today we were talking about it over lunch and 7 others in my group of lunch mates received the same email with varying number of codes.
WestonC is offline  
Old Feb 25, 2016, 7:34 am
  #6  
Original Poster
 
Join Date: Aug 2008
Location: ATL
Programs: IHG-Spire, DL-Gold, MR-Platinum, HH-Gold, SPG-Gold, Hyatt-Diamond, BA-Silver
Posts: 277
I have not tried the codes yet to get a 20% discount on future flight - but wouldn't it effectively hurt WestJet's bottom-line when they are blasting these 20% codes to everyone for no reason?
charms81 is offline  
Old Feb 26, 2016, 1:28 pm
  #7  
Company Representative: WestJet
 
Join Date: Mar 2010
Location: Calgary
Programs: WestJet Rewards
Posts: 292
Hey everyone,

Thanks for bringing this forward. We'll look into this (but don't worry - you can keep the codes!).

Cheers,
Darren
WestJet is offline  
Old Feb 28, 2016, 8:16 pm
  #8  
 
Join Date: Jan 2008
Location: YYZ/YUL
Programs: UA 1K, AC nadda, DL, WS-Nadda
Posts: 1,476
Deleted.
yul36 is offline  


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