cancel first leg of return flight to US
#1
Original Poster
Join Date: Aug 2004
Posts: 261
cancel first leg of return flight to US
Is there any consequence other than the cancellation fee if I cancel my Canada to US flight and just want to use the return flight?
I will already be in the US for another
trip so can't use the original flight I booked to the US
Y
I will already be in the US for another
trip so can't use the original flight I booked to the US
Y
#2
Join Date: Jan 2008
Location: YYZ/YUL
Programs: UA 1K, AC nadda, DL, WS-Nadda
Posts: 1,476
There is a very good chance that cancelling the first leg will wipe out the second. You will have to talk to WS, who will consider it a change to the itn and charge you the change or cancellation fees. Except you are not really cancelling the whole thing. If your within 24 hours you can do it for free. A tip. I usually buy separate tickets out bound and return. It's not much more, a bit of a diff in tax here and there. But if you have to throw one away, depending on destination its often cheaper than the change fees and having it recalculated at a different rate.
#5
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
All your other leg(s) will remain the same.
#6
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
Assuming non of the legs have been flown yet and you haven't checked in for the first one, you may be able to change the booking online (assuming booked via WestJet originally, if not you will have to go through your online or other travel agent). Basically you will just remove your outbound leg during the change, and receive a credit in WestJet TravelBank dollars for that leg minus the change fee ($75 for Econo plus relevant taxes): https://www.westjet.com/mobile/en/help/profile.shtml#5 If you can't do the change online, then the contact centre can do it for you.
All your other leg(s) will remain the same.
All your other leg(s) will remain the same.
#7
Join Date: Feb 2011
Posts: 19
Your entire ticket will be refunded and rebooked as you will now be starting in a different country of origin; the res system can't handle a change where your starting country is different.
Call in and make the change; you should only be charged one fee for the change and chances are your return fare will be honoured (might be slightly different due to a different currency by staring out in the USA).
Cheers
Call in and make the change; you should only be charged one fee for the change and chances are your return fare will be honoured (might be slightly different due to a different currency by staring out in the USA).
Cheers
#8
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
If the return itinerary stays the same, there is no fare difference as re-booking is not required. WestJet O&Ds for the out and return is priced independently, but a contact centre agent will have to make the itinerary adjustments.
#9
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
#10
Join Date: Jan 2008
Location: YYZ/YUL
Programs: UA 1K, AC nadda, DL, WS-Nadda
Posts: 1,476
I wish all your contact centre folks read that memo. It almost cost me a bundle a couple of years ago. They said it was a return ticket. Change any part of it and it's $$$. In the end I got a one time exemption, and they made the change. So now unless I'm 100% sure it's two one ways for me. Which has other advantages in short term flexibility, I won't go into that here, but old FT hands can prob guess.
Last edited by yul36; Feb 25, 2016 at 5:22 pm
#11
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
I wish all your contact centre folks read that memo. It almost cost me a bundle a couple of years ago. They said it was a return ticket. Change any part of it and it's $$$. In the end I got a one time exemption, and they made the change. So now unless I'm 100% sure it's two one ways for me. Which has other advantages in short term flexibility, I won't go into that here, but old FT hands can prob guess.
The bottom line is that in some cases a change can be done without a rebook, others cases will require a rebook, though. This is where a sales agent will need to look at a specific ticket and check the exchange rules, but they do have some discretion on how the rebooking is done.
Sorry for my simplistic (and incorrect) answer initially!
#12
Original Poster
Join Date: Aug 2004
Posts: 261
cancel first leg of return flight to US
I have the answer from WestJet. Can't cancel outbound trip to US and keep return flight and fare. Whole ticket is cancelled and credit to Travel Bank. Then pay current fare for return flight.
#13
Join Date: Jan 2008
Location: YYZ/YUL
Programs: UA 1K, AC nadda, DL, WS-Nadda
Posts: 1,476