Luggage
Feb 22, 2016, 9:39 am
#1
Original Poster
Join Date: Sep 2015
Location: Peterborough, UK
Programs: BA Silver; IHG Spire; Avis P+; Global Entry
Posts: 1,505
Luggage
Hi,
My bag was delayed when going to YQT.
I got this the next day and WS told me to send in my reciept and as i collected my bag they would add $100 to my travel bank and refund my out of pocket expenses (tooth brush, tooth paste and deodrant).
I got an email on 17th Jan to say they were adding £50 (GBP) to my travel bank and would get in touch with me in regards to my expenses.
To date i have had no response and nothing have been added to my travel bank.
Any ideas who to contact?
My bag was delayed when going to YQT.
I got this the next day and WS told me to send in my reciept and as i collected my bag they would add $100 to my travel bank and refund my out of pocket expenses (tooth brush, tooth paste and deodrant).
I got an email on 17th Jan to say they were adding £50 (GBP) to my travel bank and would get in touch with me in regards to my expenses.
To date i have had no response and nothing have been added to my travel bank.
Any ideas who to contact?
Feb 24, 2016, 10:15 am
#4
Original Poster
Join Date: Sep 2015
Location: Peterborough, UK
Programs: BA Silver; IHG Spire; Avis P+; Global Entry
Posts: 1,505
i sent a chaser on their baggage systems, then they sorted it that day.
Only thing is they want to either post me a CAD cheque to the UK or post a CAD money card to Canada only... a bit of a strange compromise
Only thing is they want to either post me a CAD cheque to the UK or post a CAD money card to Canada only... a bit of a strange compromise