Some Help for friends stranded in AUS
Sep 27, 2018, 7:57 pm
#16
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
DL and only DL has obligation to get their ticketed passengers to their destination. VA does not have control over a DL booking, even on day of departure. I have confirmed this with VA staff at the airport on the day of departure more than once. They cannot change a flight on a DL ticket. They would have to go through DL to do so.
