Virgin Pricing Errors
May 1, 2018 | 5:24 am
#1
Original Poster
Join Date: May 2018
Location: MEL
Programs: VA-PLT, QF-PLT, Hilton Diamond, Accor Gold
Posts: 19
Virgin Pricing Errors
If you are booking a Virgin flight tonight, watch out for pricing errors. Apparently they are having some issues with GST calculation at the moment, and they are not sure when it actually started and how many customers it have impacted. Being a newbie, I could not attach an image. But if you try on their website MEL-CBR 4th May, 7AM and 6:30 PM return same day, you can reproduce the issue. I got fares as 234.58 + 612.95 , but the total was 903.99
Another tale of failing VA's IT infrastructure. I love flying with VA but hate the experience of booking or interacting with their IT systems.
Another tale of failing VA's IT infrastructure. I love flying with VA but hate the experience of booking or interacting with their IT systems.
May 4, 2018 | 6:25 pm
#2
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS ), VA Red and still happy!
Posts: 2,127
Generally I'd agree with the IT stuff. It's less user friendly than other airlines websites I use.
Their new app is an improvement though! For apple at least.
Their new app is an improvement though! For apple at least.
May 4, 2018 | 7:10 pm
#3
Join Date: Mar 2014
Location: Wellington
Programs: AIRNZ Elite only
Posts: 1,667
May 7, 2018 | 2:59 pm
#5
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,328