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Virgin Pricing Errors

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Old May 1, 2018, 5:24 am
  #1  
Original Poster
 
Join Date: May 2018
Location: MEL
Programs: VA-PLT, QF-PLT, Hilton Diamond, Accor Gold
Posts: 19
Virgin Pricing Errors

If you are booking a Virgin flight tonight, watch out for pricing errors. Apparently they are having some issues with GST calculation at the moment, and they are not sure when it actually started and how many customers it have impacted. Being a newbie, I could not attach an image. But if you try on their website MEL-CBR 4th May, 7AM and 6:30 PM return same day, you can reproduce the issue. I got fares as 234.58 + 612.95 , but the total was 903.99

Another tale of failing VA's IT infrastructure. I love flying with VA but hate the experience of booking or interacting with their IT systems.
rattlerr is offline  
Old May 4, 2018, 6:25 pm
  #2  
 
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
Generally I'd agree with the IT stuff. It's less user friendly than other airlines websites I use.

Their new app is an improvement though! For apple at least.
NZbutterfly is offline  
Old May 4, 2018, 7:10 pm
  #3  
 
Join Date: Mar 2014
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Originally Posted by NZbutterfly
Generally I'd agree with the IT stuff. It's less user friendly than other airlines websites I use.

Their new app is an improvement though! For apple at least.
is there a android app yet ?
Beano is offline  
Old May 4, 2018, 11:45 pm
  #4  
 
Join Date: May 2006
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Originally Posted by Beano
is there a android app yet ?
Yes. But pretty basic.
CPMaverick is offline  
Old May 7, 2018, 2:59 pm
  #5  
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Join Date: Nov 2004
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Posts: 21,995
Originally Posted by CPMaverick
Yes. But pretty basic.
A new app version was recently released with a few extra features, but all in all, still rather basic.

Last edited by serfty; May 7, 2018 at 3:05 pm
serfty is offline  


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