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-   -   Virgin Pricing Errors (https://www.flyertalk.com/forum/virgin-australia-velocity/1907002-virgin-pricing-errors.html)

rattlerr May 1, 2018 5:24 am

Virgin Pricing Errors
 
If you are booking a Virgin flight tonight, watch out for pricing errors. Apparently they are having some issues with GST calculation at the moment, and they are not sure when it actually started and how many customers it have impacted. Being a newbie, I could not attach an image. But if you try on their website MEL-CBR 4th May, 7AM and 6:30 PM return same day, you can reproduce the issue. I got fares as 234.58 + 612.95 , but the total was 903.99

Another tale of failing VA's IT infrastructure. I love flying with VA but hate the experience of booking or interacting with their IT systems.

NZbutterfly May 4, 2018 6:25 pm

Generally I'd agree with the IT stuff. It's less user friendly than other airlines websites I use.

Their new app is an improvement though! For apple at least.

Beano May 4, 2018 7:10 pm


Originally Posted by NZbutterfly (Post 29717138)
Generally I'd agree with the IT stuff. It's less user friendly than other airlines websites I use.

Their new app is an improvement though! For apple at least.

is there a android app yet ?

CPMaverick May 4, 2018 11:45 pm


Originally Posted by Beano (Post 29717235)
is there a android app yet ?

Yes. But pretty basic.

serfty May 7, 2018 2:59 pm


Originally Posted by CPMaverick (Post 29717802)
Yes. But pretty basic.

A new app version was recently released with a few extra features, but all in all, still rather basic.


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