Flight cancelation
Sep 7, 2017 | 2:10 am
#1
Original Poster
Join Date: Jan 2017
Location: London
Programs: BAEC Gold
Posts: 218
Flight cancelation
I'm flying with Virgin from CNS to SYD in October and they have just cancelled my direct morning flight and have re-routed me via BNE. I would obviously prefer a direct flight but the next direct Virgin flight lands in SYD to late. Guess they won't move me another airline, but is there any chance of a cash refund? (I'm from the UK so Virgin Aus credit is no use to me). Thanks
Sep 8, 2017 | 11:43 pm
#5
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,813
I would rather go ten times via BNE with VA than once direct on JQ.
Sep 19, 2017 | 3:40 am
#7
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,813
I tried them twice... Once they cancelled the day before and offered flight 24 hours later, once they changed schedule from 8:00am to 8:00pm... That was enough for me to say "never, ever..."
Sep 19, 2017 | 8:26 pm
#8
Join Date: Jun 2001
Location: Sydney
Programs: QF Platinum
Posts: 835
I think that you were a little unlucky.
I was flying them on average once a week for 3.5 years and never had anything more irritating than a handful of a ~2 hour delays (although I admit was lucky).
I was flying them on average once a week for 3.5 years and never had anything more irritating than a handful of a ~2 hour delays (although I admit was lucky).