Manual upgrade or does the computer system know?
May 16, 2015 | 11:00 am
#1
Original Poster
Join Date: Mar 2014
Location: Wellington
Programs: AIRNZ Elite only
Posts: 1,680
Manual upgrade or does the computer system know?
If status points are posted late and the 12 months points dropoff on the exact day does the system (or can it be done manually fixed by the service team) the upgrade to platinum?
I can just make platinum based on the exact flight dates but if they are posted to the account a day or two late the 12 month drop off will cause a problem
The flights are virgin code share on a delta plane (which I read as being virgin qualifying sectors)
I can just make platinum based on the exact flight dates but if they are posted to the account a day or two late the 12 month drop off will cause a problem
The flights are virgin code share on a delta plane (which I read as being virgin qualifying sectors)
May 17, 2015 | 5:54 pm
#2
Join Date: Jun 2011
Location: MEL
Programs: VAG
Posts: 1,861
You should be fine. I recently had a similar experience, requalifying with flights which were either in or out of the membership year depending on what timezone you were in:
http://www.flyertalk.com/forum/virgi...wal-dates.html
This caused the website to say "We are currently assessing your activity for the membership year" (while still displaying my old status) for a couple of weeks but eventually I came through requalified with no problems.
Someone in the above thread suggested there was a few days' wiggle room anyway.
Anyway if the actual dates of your flights fall within the correct period then there should be no issue whatsoever.
http://www.flyertalk.com/forum/virgi...wal-dates.html
This caused the website to say "We are currently assessing your activity for the membership year" (while still displaying my old status) for a couple of weeks but eventually I came through requalified with no problems.
Someone in the above thread suggested there was a few days' wiggle room anyway.
Anyway if the actual dates of your flights fall within the correct period then there should be no issue whatsoever.
May 17, 2015 | 11:54 pm
#3
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 46,157
You will be fine. If on the 1st of the month the points haven't credited there is no issue; you will maintain your current status for 1 month anyway. When the points credit then it will allow for your status to renew for the next year
In unlikely event that it doesn't happen automatically, a phone call will fix it up
In unlikely event that it doesn't happen automatically, a phone call will fix it up