Ridiculous Virgin changes to Lounge entry rules - with zero advance notice.
Oct 20, 2012, 8:31 am
#16
Join Date: Nov 2007
Location: KYE
Posts: 4,156
I don'y know how this could have been overlooked, but the rules now state "same day, onward travel on Virgin Australia". That is, can't access the lounge if you've just stepped off a DJ flight.
Has anyone had any experience with this? I will be transiting in SYD Dom to Int this week, and was hoping to spend some time in the lounge before going to T1 (got a 5-hr layover).
Has anyone had any experience with this? I will be transiting in SYD Dom to Int this week, and was hoping to spend some time in the lounge before going to T1 (got a 5-hr layover).
Oct 20, 2012, 8:37 am
#17
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
Where are the rules that say this out of interest?
The email I got, posted above, says no such thing -
"Platinum members will require same-day travel with Virgin Australia or one of its airline partners in order to access the Virgin Australia lounge before or after their flight. "
.
The email I got, posted above, says no such thing -
"Platinum members will require same-day travel with Virgin Australia or one of its airline partners in order to access the Virgin Australia lounge before or after their flight. "
.
Oct 20, 2012, 4:04 pm
#18
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,847
I don'y know how this could have been overlooked, but the rules now state "same day, onward travel on Virgin Australia". That is, can't access the lounge if you've just stepped off a DJ flight.
Has anyone had any experience with this? I will be transiting in SYD Dom to Int this week, and was hoping to spend some time in the lounge before going to T1 (got a 5-hr layover).
Has anyone had any experience with this? I will be transiting in SYD Dom to Int this week, and was hoping to spend some time in the lounge before going to T1 (got a 5-hr layover).
From here http://www.virginaustralia.com/au/en.../lounge/#home:
Please note: Effective 15th of August 2012, Velocity Frequent Flyer Gold and Platinum Members will require a same-day boarding pass for Virgin Australia or one of its airline partners in order to access the Virgin Australia lounge. All other lounge access entitlements still apply.
If you are a Virgin Australia lounge member or Velocity Platinum or Gold Member, present your membership card, and your flight itinerary (or boarding pass) – for onward domestic travel with Virgin Australia on the day – for access to the Virgin Australia lounge.
Subject to space availability, Velocity Platinum and Gold Members can access the Virgin Australia lounge on arrival with an eligible day of travel Virgin Australia or Partner Airline boarding pass or itinerary.
Subject to space availability, Velocity Platinum and Gold Members can access the Virgin Australia lounge on arrival with an eligible day of travel Virgin Australia or Partner Airline boarding pass or itinerary.