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Virgin Atlantic (VS) Flying Club points redemptions on ANA (NH) - Master thread

Virgin Atlantic (VS) Flying Club points redemptions on ANA (NH) - Master thread

Old Mar 25, 2024, 12:50 am
  #661  
 
Join Date: Jan 2014
Posts: 763
Originally Posted by freakazoid
How does that make sense in the given context? He already got the flight and just wants to move it one day forward.


Have you tried simply calling again and asking a different agent? I'd also try to call at UK business hours to avoid their new Indian(?) callcenter. That said even at the UK callcenter they sometimes struggle with ANA bookings. Might also want to suggest to just search single segments, although that should be super obvious in your case.

Sidenote: April 1st the fuel surcharge is going down a bit, so you may want to wait until then. Virgin doesn't give a refund if the surcharge is lower, but they do charge for any increase.
I was doing it through online chat.
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Old Mar 25, 2024, 12:52 am
  #662  
 
Join Date: Jan 2014
Posts: 763
Originally Posted by CPH-Flyer
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The post is slightly confusing as apparently ANA does not see it, but NH does..... So I am kind of assuming that the NH is not supposed to be NH but the carrier code for another airline and it is a typo. But we all know the risk of assuming....
Sorry I ment to say virgin doesn't see it. But on NH and UA it is there..
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Old Apr 5, 2024, 5:03 pm
  #663  
 
Join Date: Jan 2007
Location: SF, Japan, YYG
Programs: ANA Pt
Posts: 406
ANA F SFO/TYO award space opened up yesterday from Oct 26 to Dec 15.
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Old Apr 7, 2024, 8:36 pm
  #664  
 
Join Date: Jan 2021
Programs: Hyatt Globalist (Full), Marriott Titanium, IHG Spire, Wyndham DIA, Hilton Gold, AA EXP
Posts: 738
Just booked ORD to NRT in J (one way). Used United to find a seat as usual and no problem booking it. It took 29 mins from waiting an agent to complete booking. The fees and tax were $249.80 (Carrier-imposed Surcharge was $222.00). No hold benefit anymore, but I could cancel/change for the first 24 hours.
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Old Apr 7, 2024, 9:12 pm
  #665  
 
Join Date: Jun 2018
Location: LAX/SFO
Programs: Hyatt Explorist, Hilton Diamond, Marriott Gold, Fortune Wings Club Gold
Posts: 361
It is a delight to talk to Virgin Atlantic customer service. Unlike many other airlines, their hold time is short - I waited 11 minutes, and then spent another 10 minutes to have them book my ANA flight. Confirmed availability, transferred over points from Amex instantaneously, and now have the flight record locator!
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Old Apr 7, 2024, 11:12 pm
  #666  
 
Join Date: Jan 2007
Location: SF, Japan, YYG
Programs: ANA Pt
Posts: 406
Originally Posted by synergypi
ANA F SFO/TYO award space opened up yesterday from Oct 26 to Dec 15.
Now to Jan 31
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Old Apr 8, 2024, 2:42 am
  #667  
 
Join Date: Jun 2018
Location: LAX/SFO
Programs: Hyatt Explorist, Hilton Diamond, Marriott Gold, Fortune Wings Club Gold
Posts: 361
Now to end of schedule (!!!), all the way to end of March. Looks like ANA is fully committing SFO to dual 77W and a (permanent?) F slot. Which likely means this is the last chance in a long time to use VS miles on a SFO F dump like this.
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Old Apr 10, 2024, 11:24 am
  #668  
 
Join Date: Jan 2024
Posts: 4
I'm having a heck of a time finding J let alone F availability on ANA using United's site. SFO-TYO
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Old Apr 10, 2024, 11:59 am
  #669  
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Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,372
Originally Posted by stu454
I'm having a heck of a time finding J let alone F availability on ANA using United's site. SFO-TYO
I can't even find it on NH's own site.
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Old Apr 10, 2024, 12:11 pm
  #670  
 
Join Date: Jan 2024
Posts: 4
Update: on United, there is ANA First availability for three days over the next year.

Last edited by stu454; Apr 10, 2024 at 3:47 pm
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Old Apr 14, 2024, 2:50 pm
  #671  
 
Join Date: Jan 2014
Posts: 763
Hey guys thanks again for the help. I was able to switch my domestic flight and move it forward one day... Had to pay the $50 change fee but better than staying at a tiny hotel in Haneda.

Also one more question when booking the award ticket does 80,000 points for first class + domestic economy to Okayama sound correct?? I think it is, but was reading that it should be a flat 75000 points for me to go all the way to OKJ. Okayama.

Thanks again
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Old Apr 15, 2024, 9:05 am
  #672  
 
Join Date: Apr 2023
Posts: 12
I'm seeing a lot of availability on Virgin Australia Velocity that doesn't show available on United or Aeroplan. Would these be available to book using regular Virgin points?
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Old Apr 18, 2024, 10:38 am
  #673  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,121
Originally Posted by Fiona777
I'm seeing a lot of availability on Virgin Australia Velocity that doesn't show available on United or Aeroplan. Would these be available to book using regular Virgin points?
Yes Flying Club | Virgin Australia | Virgin Atlantic
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Old Apr 18, 2024, 10:51 am
  #674  
 
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,034
Originally Posted by ExpatSomchai
I might be missing the important detail here, but that looks like it confirms that Virgin Points can be used to book flights on Virgin Australia.

The issue is that Virgin Australia see one set of ANA availability, that is available to book via them using Virgin Velocity Points. Virgin Atlantic availability ties in more with United / ANA availability, which is only bookable with Virgin Points.

I don't think there is a way to transfer VS Points over to VA Velocity? Happy to be corrected though.
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Old Apr 19, 2024, 3:11 pm
  #675  
 
Join Date: Jan 2024
Posts: 4
Just booked ANA F via VS on March 7, 2025. Thanks to all here for guidance.
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