Upper class preselect meals
Jan 6, 2019, 12:08 pm
#1
Original Poster
Join Date: Apr 2008
Programs: HHonors diamond, Virgin Atlantic Gold, Goldpoints gold elite
Posts: 158
Upper class preselect meals
Flying in feb and seen reference to this on the website. Anyone know how you get to see the menu and select for your meals?
Last edited by robandjojo423; Jan 6, 2019 at 12:28 pm
Jan 6, 2019, 12:20 pm
#2
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,251
Well as it clearly states on the website
BTW this is the same system that DL uses as well - they send the email 3 days in advance
... so if your flight is taking early orders, we'll send you an email with a link to make your selection.
Jan 6, 2019, 12:29 pm
#3
Original Poster
Join Date: Apr 2008
Programs: HHonors diamond, Virgin Atlantic Gold, Goldpoints gold elite
Posts: 158
Thanks. I must have missed that reference. Sorry
Anyone know if they offer this. On. The. Miami route vs117
Anyone know if they offer this. On. The. Miami route vs117
Last edited by robandjojo423; Jan 9, 2019 at 5:06 am Reason: additional questions
Nov 26, 2019, 5:52 pm
#5
Join Date: Jun 2003
Location: Tampa, FL
Programs: Hilton Diamond, Delta Platinum
Posts: 1,732
Has anyone done this JFK-LHR, or LHR-TLV? I have a flight in UC coming in three weeks and the information on the web site is very vague at best. Is it like the DL pre-select process still where you get an email three days in advance of the flight?
Nov 26, 2019, 7:12 pm
#6
Moderator, Virgin Atlantic
Join Date: Mar 2001
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Posts: 2,412
I haven't done it on either of those two routes but it worked perfectly on my LHR - HKG last month.
The only thing was, the email I got initially went into my spam folder.
Nick
The only thing was, the email I got initially went into my spam folder.
Nick
Nov 27, 2019, 1:38 am
#7
Join Date: Mar 2011
Posts: 387
Dec 4, 2019, 6:51 am
#8
Join Date: Jun 2003
Location: Tampa, FL
Programs: Hilton Diamond, Delta Platinum
Posts: 1,732
Check out this list of all routes where pre-select is available:
https://www.virginatlantic.com/gb/en...accordParent18
Just click on the drop down for pre-select and it will list all routes and flight numbers it is currently available on.
https://www.virginatlantic.com/gb/en...accordParent18
Just click on the drop down for pre-select and it will list all routes and flight numbers it is currently available on.
Dec 7, 2019, 9:32 am
#9
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
LHR-JNB in UC - my wife chose a vegetarian dish. On board flight attendant confirmed, yet stated something had gone wrong and they didn't have the meal for her....luckily she isn't a vegetarian and had the salmon instead.
Dec 10, 2019, 6:10 pm
#10
Join Date: Jun 2003
Location: Tampa, FL
Programs: Hilton Diamond, Delta Platinum
Posts: 1,732
Never got the email for pre-select, even though we are flying out tomorrow in Upper Class on a route that supposedly has it. Have gone to both web site and mobile app and neither gives me the option for a pre-select meal. I guess they still have some kinks to work out.
Dec 15, 2019, 8:24 am
#11
Join Date: Dec 2008
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Just got the Pre-Select email for JFK-LHR in Premium. This is pretty much the same mechanism that DL used until recently... if you don't get the email you should be able to call in or tweet to have an agent put in your meal selection for you.
Interestingly, DL just rolled out new functionality to allow selections up to 21 days in advance via the app or website, so presumably this will make its way over to VS in the near future.
Interestingly, DL just rolled out new functionality to allow selections up to 21 days in advance via the app or website, so presumably this will make its way over to VS in the near future.
Feb 11, 2020, 2:28 pm
#13
Join Date: Dec 2008
Location: Mostly living in the basement
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Posts: 5,127
A bit more detail on this... you basically need to have booked directly with Virgin for pre-selection to work. If you book codeshares through (eg) delta.com or a travel agent it won't, and Virgin cannot themselves make the selection for you.