Upper Class wing - how to advise car registration

Old Oct 18, 18, 6:37 am
  #1  
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Join Date: Nov 2009
Location: London, UK
Programs: BA Silver; Virgin Silver; IHG Platinum; Marriott Gold; Avis president's
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Upper Class wing - how to advise car registration

Hi,

Virgin very helpfully say on the website that if arriving by taxi you should phone through the vehicle registration for the APNR to recognise the registration and allow them to provide the full Upper wing service. Less helpfully, they don't give a number, and I have just abandoned 20 minutes of musak and messages about high call volumes.

Can anyone help with the number, and/or details of where to find it?

Thanks

U
umgowah is offline  
Old Oct 18, 18, 8:06 am
  #2  
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You don’t have to provide the registration number. It is helpful but not compulsory. All the driver needs to do is use the entry phone and give your name and flight number.
UKtravelbear is online now  
Old Nov 1, 18, 7:24 pm
  #3  
 
Join Date: Sep 2018
Programs: SAA Voyager, VAA Flying Club, IHG
Posts: 11
Car registration is not compulsory and not all VAA team members will enrol the vehicle by phone; but most will. Just call the normal reservations team and most of them will enrol. I've found the intercom system at the wing can be muffled and sometimes can face difficultly with Taxi drivers with an heavy accent.
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Old Nov 2, 18, 9:11 am
  #4  
 
Join Date: Aug 2018
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Originally Posted by umgowah View Post
Hi,

Virgin very helpfully say on the website that if arriving by taxi you should phone through the vehicle registration for the APNR to recognise the registration and allow them to provide the full Upper wing service. Less helpfully, they don't give a number, and I have just abandoned 20 minutes of musak and messages about high call volumes.

Can anyone help with the number, and/or details of where to find it?

Thanks

U
For my flight a couple of weeks ago I had an email from VS asking me to call them and let them know the car details etc for my flight. They also provided a number.

I dialed the number and it as a recorded message: 'If you are calling to arrange your arrival at the Upper Class Wing this is no longer necessary. Just arrive on the day and we'll get you checked in' (paraphrased.)
Theirin is offline  

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