Post your 6-hour upgrade to F hits/misses here
#16
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
I suppose it's possible that someone at the airport may have done this. I have had CS agents on the phone try, and could not figure out a way.
In any case, I changed the FAQ a bit, to make it clearer about upgrading before even going to the check-in page.
In any case, I changed the FAQ a bit, to make it clearer about upgrading before even going to the check-in page.
#17
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,228
Good to change the FAQ if their system is that picky. I'd read discussions about which way worked for various people, but I'd never seen that simply going into the OLCI screen first would stop both methods working. (And since we might as well use OLCI anyhow, we were trying to minimise use of the 55c/min wifi.)
#18
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,049
It doesn't seem likely that someone at the airport did it 23+ hours before departure. More likely, it was totally automated because a disabled passenger was in the booking, or that flag raised an alert with someone who manually moved us forward.
Good to change the FAQ if their system is that picky. I'd read discussions about which way worked for various people, but I'd never seen that simply going into the OLCI screen first would stop both methods working. (And since we might as well use OLCI anyhow, we were trying to minimise use of the 55c/min wifi.)
Good to change the FAQ if their system is that picky. I'd read discussions about which way worked for various people, but I'd never seen that simply going into the OLCI screen first would stop both methods working. (And since we might as well use OLCI anyhow, we were trying to minimise use of the 55c/min wifi.)
#20
Join Date: Jun 2004
Location: SFO, SJC
Programs: UA MM /Gold ; AS MVP Gold; SWA A LIst and CP; HH Gold; Bonvoy Titanium; IHG Plat Elite
Posts: 588
Thanks for the tip! Flying SFO-SNA tomorrow morning on my "virgin" Virgin American flight. Only 2 out of 8 F seats taken so plenty of upgrade availability when I went in to change seat. Paid the $50 change/upgrade fee before checking in. Upgrading would have been confusing if I hadn't read some of the FT threads. Trying F going there and Y product on the way back... Will send in a trip report on my return.
#21
Join Date: Aug 2007
Programs: VX, UA 2P
Posts: 968
Thanks for the tip! Flying SFO-SNA tomorrow morning on my "virgin" Virgin American flight. Only 2 out of 8 F seats taken so plenty of upgrade availability when I went in to change seat. Paid the $50 change/upgrade fee before checking in. Upgrading would have been confusing if I hadn't read some of the FT threads. Trying F going there and Y product on the way back... Will send in a trip report on my return.
It's not long enough to enjoy the full F experience, but IMHO it's worth the extra $50. From reading your previous post, this is still less than the UA alternative?
#22
Join Date: Jul 2004
Location: PDX
Programs: DL DM, AS MVP 100K, Amtrak peon, Colbert Lifetime Platinum
Posts: 4,534
IME, when UA offers paid upgrades on routes under 500 miles, it's usually for $77. For 500-1000 miles, I usually see $154. And transcon can run $400-500 (possibly more). Not a good value compared to VX, and the paid upgrade option is not always offered. But at least on UA one can enjoy E+ and accumulate upgrade certs, among other perks. Value is in the eye of the beholder, of course.
#23
Join Date: Aug 2007
Programs: VX, UA 2P
Posts: 968
IME, when UA offers paid upgrades on routes under 500 miles, it's usually for $77. For 500-1000 miles, I usually see $154. And transcon can run $400-500 (possibly more). Not a good value compared to VX, and the paid upgrade option is not always offered. But at least on UA one can enjoy E+ and accumulate upgrade certs, among other perks. Value is in the eye of the beholder, of course.
BTW - I remember being offered a UA transpac (SFO-SYD) u/g a couple years ago, I think the price was somewhere around US$800pp.
#24
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
Doing lunch in Vegas tomorrow. Got upgrade for both my mom an I both ways. I called in to phone number and must have gotten a really good agent who seems to have bent the rules a bit. Was checkin in for out Lund at 24 hour mark and had credit to use for upgrade. We are on seperate pnrs so couldn't do the upgrade online for my mom and use credit. Agent did it over the phone no extra charge and did both outbound and inbound even though inbound was 34.5 hours away. I said that I wouldn't be able to do this for myself online so she processed both of mine as well.
Don't think vx is loosing out on any revenue by this little favor because even now we are the only two assigned seats on both flights in first.
Don't think vx is loosing out on any revenue by this little favor because even now we are the only two assigned seats on both flights in first.
#26
Join Date: Jun 2004
Location: SFO, SJC
Programs: UA MM /Gold ; AS MVP Gold; SWA A LIst and CP; HH Gold; Bonvoy Titanium; IHG Plat Elite
Posts: 588
I'm no VX expert (2 x SFO-LAX/SNA-SFO) trips) but I don't recall receiving any OLCI emails. I treat it like a WN flight and set a T-24 alarm in my outlook.
#29
Join Date: Jul 2004
Location: PDX
Programs: DL DM, AS MVP 100K, Amtrak peon, Colbert Lifetime Platinum
Posts: 4,534
Wirelessly posted (BlackBerry8330/4.5.0.138 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)
Had my first miss last night on SFO-LAX, along with a hit. As t-24 approached, I watched F availability go from 3 to 2 to 1. Was able to snag the last F seat for my SO after a phone agent separated out our itineraries and put me on a separate reservation at no extra cost. (Normally, all members of a party must upgrade, so a big ^ to the agent for the elegant workaround that netted VX extra revenue and made my girlfriend happy!)
Had my first miss last night on SFO-LAX, along with a hit. As t-24 approached, I watched F availability go from 3 to 2 to 1. Was able to snag the last F seat for my SO after a phone agent separated out our itineraries and put me on a separate reservation at no extra cost. (Normally, all members of a party must upgrade, so a big ^ to the agent for the elegant workaround that netted VX extra revenue and made my girlfriend happy!)
#30
Join Date: Aug 2009
Location: MHT & BOS
Posts: 113
First time flying tomorrow on VX and total miss for 2 pax. I was told to call by the website and the CSR said there was only 1 main cabin select avail Oh well...idk if biting the bullet for first class from BOS-LAX OW is worth the $$..
**Edit**
Some seats became available...woohoo 100% for upgrade.
**Edit**
Some seats became available...woohoo 100% for upgrade.
Last edited by mugen910; Dec 24, 2009 at 10:12 pm