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Originally Posted by hawkinsb
(Post 33302938)
So I submitted a renewal by mail for a family member on 4/23/21, and my check hasn't been cashed on 6/4/21. Is anyone else seeing long delays?
Almost everyone else is experiencing significant delays: as much as 6 weeks for application to be received and check cashed; up to an additional 12 weeks after receipt/cashing of check for new passports to be issued/received. |
Originally Posted by Christophe Verbinnen
(Post 33301846)
Hello everyone,
my expedited passports for my two sons were approved Wednesday June 2nd but still don’t have a tracking number. I need to fly out on Thursday and we’re getting very nervous. I see most people got their tracking a few hours after being approved. Should I be concerned? |
I did that this morning, I had to stay 4h30 on hold but they did give the tracking right there on the phone. Never got the Mailed notification via email. Arrived this afternoon.
Applied exactly 2 weeks ago to the day. |
Passport adult renewal (book only), routine processing
4/24 Sent via priority express to the Irving TX address for California residents 4/27 Delivered to/received at Irving TX (express guarantee was by 3 pm 4/26) 5/24 Email, application in process 5/25 Check cleared 6/1 Email, application approved, book being printed, should receive on/around 6/7 6/1 Email, passport shipping, tracking # 6/2 Another Email, application approved, book being printed, should receive on/around 6/9 6/4 Received new book, priority mail ____ old passport received Indirectly related to passport processing times: 5/11 applied for USPS priority express refund since it was delivered the day after guaranteed 2 day delivery; refund appeared to be automatically approved and a check will be sent 5/24 received check from USPS for priority express refund Thoughts: I should've used regular priority mail w/tracking, not express, but with USPS refund it was free to send in the end. Pleased/surprised with the fast routine turnaround; expected 10 weeks after email acknowledging application in process. |
Originally Posted by Section 107
(Post 33301622)
UPDATE for Renewal of Minors' passports w/o expedited processingSince the kids are under 16 renewal must be in-person with both parents. Our appt was at the local post office. Took about 30 minutes to process, including taking two photos. In addition to the standard passbook & card fees with regular delivery service (not expedited), we were charged USPS processing fee for both, fees for two photographs, fees for photocopies of 7 pages of forms and documents (I think that should have come out of the USPS processing fee!) and, since paying electronically by credit/debit card - two fees to convert the electronic payment to two money orders. Will provide processing details as available:
3/15 Renewal Applications submitted 3/30 Status on Passport Application Status Page: Application Not Found (both applications). Web page says if online status is "not found" after 2 weeks to call the center. Called around 3:50pm; 42 minutes on hold before speaking to service agent. Agent also did not find either application. Agent stated applications for minors are processed in Philadelphia after going through a postal security screening center which is very backed up; said check in another week and call back if still "not found." 4/15 Status on Passport Application Status Page: Application Not Found (both applications). 4/20 Received email notification applications received. Status webpage states: "The U.S. Department of State has received your application for your passport book and card on 04/20/2021. We're now reviewing your application and supporting documents. You requested routine service when you applied, which we are currently processing in 10-12 weeks. Your application locator number is xxx" 6/3 1711 hrs - Received email notification for both applications: "Application status: approved. You should receive your book and card around June 9." 6/3 1901 hrs - Received email notification for both applications: "DoS has shipped your book and card using Priority Mail. Click confirmation number xxxxx to track. You should receive passport around June 9." Tracking number indicates passports/books being sent from Little Rock, Arkansas distribution center and should arrive on June 7. If they arrive as scheduled it will have taken 12 weeks from submission of application to delivery. NOTE: Be aware that the notification from DoS that passport books and cards "have been shipped" and providing a single tracking number certainly gives the impression that the books/cards are being delivered together. However, in fact, they are shipped separately so you will receive 3 mail items from DoS - passport books, passport cards, and original application documents. In our case, this will be 6 items because of applications for 2 kids. If they are sending all 6 items via priority mail then I completely understand why our national deficit/debt is so high..... |
Is it worth calling the passport help line to try to speed things up? I know most people are on hold for 2-4 hours and I'm wondering if it's worth the wait or if they will just tell me I have to wait until it's processed?
I have tried contacting my senator but no reply yet. I travel on 6/19 and am worried I won't get my passport back in time even though I paid to get it expedited. Any tips are much appreciated :) |
What is the expected timeframe for supporting documents to be returned?
4/30 Applied for the passport and passport book for the first time (expedited) 5/22 Passport received 5/27 Passport book received as of 6/7 - supporting documents (certificate of naturalization) not retuned yet. |
Did you pay to get it expedited? Yours seems to have come quick!!
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Originally Posted by marilawfra
(Post 33310115)
Is it worth calling the passport help line to try to speed things up? I know most people are on hold for 2-4 hours and I'm wondering if it's worth the wait or if they will just tell me I have to wait until it's processed?
I have tried contacting my senator but no reply yet. I travel on 6/19 and am worried I won't get my passport back in time even though I paid to get it expedited. Any tips are much appreciated :) On the passport status webpage you can sign-up for email notifications on your application...the system works. well. You should already have received an application case number. If you have this number, call the passport status line and give them the number - they will be able to give you information. Remind them you paid for expedited service. If you do not have the case number already, go to the passport status page and check the status - when it provides your status it will also give your case number and will tell you if they have you down for expedited service; takes just a few seconds. If you paid for expedited service but the page indicates they have you as regular service, then you should call your congresscritter's office (senator or representative) and ask them to assist. Having the case number will make their efforts much easier. |
Originally Posted by Section 107
(Post 33310673)
when calling passport services you can choose to have them call you back instead of waiting on hold....the system works.
On the passport status webpage you can sign-up for email notifications on your application...the system works. well. You should already have received an application case number. If you have this number, call the passport status line and give them the number - they will be able to give you information. Remind them you paid for expedited service. If you do not have the case number already, go to the passport status page and check the status - when it provides your status it will also give your case number and will tell you if they have you down for expedited service; takes just a few seconds. If you paid for expedited service but the page indicates they have you as regular service, then you should call your congresscritter's office (senator or representative) and ask them to assist. Having the case number will make their efforts much easier. Thank you :) |
Originally Posted by marilawfra
(Post 33310569)
Did you pay to get it expedited? Yours seems to have come quick!!
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Originally Posted by Section 107
(Post 33309628)
6/5 1000 hrs -- both passport books received - 2 days earlier than expected! Interesting that it took 5 weeks to get from the post office in DC to DoS processing center in Filthadelphia but only 36 hours to get halfway across the country from Arkansas to DC. I guess USPS really does take to heart the "under-promise/over-deliver" mantra...
NOTE: Be aware that the notification from DoS that passport books and cards "have been shipped" and providing a single tracking number certainly gives the impression that the books/cards are being delivered together. However, in fact, they are shipped separately so you will receive 3 mail items from DoS - passport books, passport cards, and original application documents. In our case, this will be 6 items because of applications for 2 kids. If they are sending all 6 items via priority mail then I completely understand why our national deficit/debt is so high..... The passport card comes regular first class mail in a standard business size window envelope; much like a new credit card (no tracking number.) The application documents usually come regular first class mail in a smallish manila envelope (no tracking number.) |
Another timeline for expedited Passport Book / Card:
5/4 Mailed Priority Mail Express from CA 5/6 Arrived in PA 5/11 Bank shows check cashed 6/4 at 6pm PST received email notification that passport application had been accepted on 5/12 6/4 at 8pm PST email notification that passport application was approved 6/7 Passport book/card shipped from AZ 6/9 Scheduled delivery One thing to add is I was checking my passport status every few days throughout and got the same "Not found" message until the morning of 6/4 when it showed accepted, and then I got my first email update later that night |
I managed to snag an expedite appointment in Honolulu and I'm wondering if the passport is issued same day (considering the requirement of having travel planed within 3 days to get the appointment). How do they count the 3 days, from appointment time or 12am the following day?
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Update
04/09/21 Mailed my passport renewal via priority
04/13/21 delivered Ivring TX from NV. 05/26/21 Showing in process 10 to 12 weeks. 05/27/21 email my local congressman in N Vegas 06/04/21 Called passport Agency on hold for 3 hours. Gave them my CC info and said I would get a call back in 3 days. 06/07/2021 Congressman office called me back to see if I had received my passport. Told them No. Said she would reach out to passport agency on my behalf, but there was 70 other people always wait for passports in my area. 06/08/21 passport agency reached out to me due to congressman outreach. Paid $77.56 to have my passport expedited and overnight shipping via UPS. 06/09/21 Congressman office called me to inform me that passport was printed and ready to ship. 06/10/21 52 Page passport delivered. |
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