Some posters have shared that they received their passports after their status changed to "Not found" I don't think the application status tool is very reliable, even in normal times.

Bummer about the agent refusing to check your application's status. That is wrong, but the employees don't care because the State Dept doesn't care, because "They are keeping us safe"

My thoughts on this are in Bad Omni territory.

Is there ever "Good" Omni?

David

Good Omni has some nice chatter on sports and entertainment and such and lots of cute pet photos.

submitted renewal MArch 7
 

Check cashed still waiting.

Yeah they can take our money; doing the job is a different matter.

Data point for routine service (will update throughout process):

​​​​​​2/15/2020: Mailed both renewals via Priority Mail (did not do express)
2/17/2020: Delivery to Processing Center in Irving, TX
2/20/2020: Checks cashed
2/19/2020: Website shows both applications as received 2/19/2020 and processing (currently processing in 6-8 weeks)
2/21/2020: Received emails stating both applications are processing
3/20/2020: Status Approved (for hubby's passport) and being printed. Should arrive on or around 3/28/2020
3/20/2020: Status Still processing (for my passport)
3/24/2020: Received hubby's passport from Tucson, AZ
​​​​​​4/07/2020: Still waiting for my passport to be sent...
5/15/2020: Still have not received my passport
5/21/2020: Status showed not found, called and was told that everything was safe and sound and not to worry (never asked me for my info)
6/4/2020: Just happened to check to see if the website showed anything different and my passport has been sent as of 6/4/2020 with an estimated date of arrival of 6/10/2020

I had the same issue and I checked my status today and it showed that it was mailed out today. I hope you get some good new too!

I checked my status today because my status went from processing to not found. My passport was actually mailed out today. I hope that you get some good news as well.

Thanks for letting me know and congrats!

How did you find out that it was mailed out today? Did the website change it's status again for a second time, did you get an email notification or did you speak with a CSR?

Thing is though that I can't ask the law enforcement officers in other countries for some "patience" when they want to see a valid and unexpired passport with a valid visa.

What a joke!

Official procedure from the embassy here:

We send all applications to the US anyway, we don't have any information nor further guidance. Come back again in August if the current application from April is still on hold and apply for an emergency passport.

Hi GUWonder - have you heard any chatter or updates on the topic of acknowledging passports as valid beyond the printed dates?

Thanks so much for sharing! Gives me hope:)
Weird that your passport took over two months longer than your husband's

The backlog for application processing involves 1.6+ million applications and counting.

I can’t recall a passport backlog as big as this ever in the US.

Less than 27,000 passports were issued in April and May:

https://abcnews.go.com/Politics/16-m...ry?id=71046544

And most of the sub-27k issued passports were not your average applicant looking to do a “non-essential” personal trip.

The backlog is, if anything, being very slowly and haphazardly handled at times, so some of you may have some luck. The bad news is that new applications are apparently jumping up faster, and they are adding piles of applications to the backlog.

Nothing in terms of updates, but my focus has been elsewhere and I have been “keeping my distance”. :D. But with such a big backlog, it’s going to get interesting.

Submitted at my local Post Office in mid-March (I think the 13th)

Received an email on June 5th that says:Application Status: In Process

Due to the COVID-19 pandemic, we cannot provide an update on when you will receive your passport and the return of your citizenship documents until we resume normal operations and staff return to our agencies and centers.

While we continue to accept applications, process your payments, and safeguard your forms, we cannot update your passport status at this time. For more information, read our COVID-19 update.
With a link to the Safely Getting Back To Work For You page cited above.

Don’t have any foreign travel planned, but hope too some time late this year, early next year conditions permitting.