5/5: It’s now been 7 weeks that passport has been in process. Have called passport agency and they show nothing in their system other than still in process. Had senators office reach out over a week ago and still no word. Don’t understand what’s wrong because no one has contacted us with anything. With everything expedited we should have received it by now or at least been given some update. You can’t get anything from customer service. We are supposed to leave on our trip May 23... Can’t think of anything else to do.

At least you're "In Process". My wife's application status has been "Not Available" for 5 weeks. I know you tried contacting a state senator, but why not try another representative's office, like your local rep in Congress? It seems like others have gotten good results once the right person checks in on the application. I would do that now since you don't have much time left.

My wife's PP status finally changed to "In Process" on 5/3 and check was cashed on 5/4. Had applied by regular service at USPS on 3/27. So, took 5 weeks, 2 days to change to "in Process" from "Not Available".

I am in the process of renewing my passport.

4/20: Passport sent by Priority Mail for regular service
4/24: Arrives at mailing center in Irving, Texas

I'm still waiting for the status to change. Currently, it's still 'Not Available.'

If you did not request expedited processing then you should expect up to 12 weeks for it to completed starting from when the check is cashed.

2 April 2021, sent in application to Texas via USPS first class mail using online fillable form with a bar code
27 April 2021 Received Application Status: In Process and check cashed on the same day

Was not going to renew until 1 Aug 2021, after reading this forum with delays, decided to renew earlier.

This appears to be the case.

Submitted application at USPS on MAR 30. Just received notification morning of MAY 6 the application was received on MAY 5 (5 weeks 1 days). Application was not showing up on a status check 24 hours ago. My bank also showed the fee debited this morning as well.

Guess they are really slow at opening mail or just quarantining it or both.

Just out of curiosity, did you use online fillable form with a bar code or hand wrote your application. I wonder if hand written application needs to be manually inputted into their system, therefore, causes some delay.

Filled out online. The print out had the application details encoded in the barcode.

Here is a Google sheets tracker for keeping track of passport waiting times...
https://docs.google.com/spreadsheets...bm0/edit#gid=0

2 Applications at same time
 

Seeking some advice ...

I applied for a regular passport application on 1/27. I called beginning of April and was advised that my application was not there so I should fill out a lost and stolen passport application.

I mailed in my lost and stolen passport application on 4/6

Got an email on 5/3 my passport application was received.
Got another email on 5/4 another application was received.

I called the passport center. Was on hold over an hour and a half. The lady could only advise me to write a letter and mail it in to the passport center. She was trying to contact someone for me but I had to get off the phone because I had an interview. Any suggestions on how I should proceed?

Everything we've read here suggests a shockingly manual (scanning mailed documents, manually reviewing information, checking various boxes on the application, additional supporting documentation checks and reconciliations?) and redundant passport issuance process, and I am not including the dismal postal performance. Time to outsource?
Maybe then diacritical signs could be supported too!

Two horses in the race! Just let it play out until you have at least one in the stable?

​​​​​​Fair thought. My only concerns is they now were able to cash two checks from me and I will only receive one passport. Seems unfair. I need my old passport back because it has valid visas in it.

It was fine last July/August in the middle of COVID closures and reopening. Turn around time from application to passport in hand was under 4 weeks. I can only speculate they are now quarantining mail.