Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesn’t match the list above, please add or correct.
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
- 14 days before your trip, you need to schedule an appointment with the passport agency.
- At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
- Click 1 (For English)
- Click 2 (New Passport)
- Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
- When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
- There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
- If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesn’t match the list above, please add or correct.
Current US passport wait? (Merged Threads)
#2731
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
By "long expired" do you mean it expired more than five years ago? Or more properly, was it issued more than 15 years ago?
#2732
Join Date: May 2005
Location: SEA
Programs: AS; Hyatt Globalist; Hilton Gold; NEXUS
Posts: 979
Holy cow, my wife's timeline for her renewal with routine service:
3/11: Application sent with priority mail.
3/13: USPS says it's delivered.
3/15: Status website has application "In Process"; check cashed.
3/26: Informed delivery has a package coming from DOS in Hot Springs, AR.
3/28: Expected delivery.
That puts routine service at 17 days door-to-door - including coast-to-coast shipping. Color me impressed, especially after that train wreck my application went through last year with the online renewal system.
I would highly encourage anyone with a passport expiring within the next year or so to get it renewed now. They clearly have the staff and capacity to turn applications around quickly.
3/11: Application sent with priority mail.
3/13: USPS says it's delivered.
3/15: Status website has application "In Process"; check cashed.
3/26: Informed delivery has a package coming from DOS in Hot Springs, AR.
3/28: Expected delivery.
That puts routine service at 17 days door-to-door - including coast-to-coast shipping. Color me impressed, especially after that train wreck my application went through last year with the online renewal system.
I would highly encourage anyone with a passport expiring within the next year or so to get it renewed now. They clearly have the staff and capacity to turn applications around quickly.
#2733
Join Date: Apr 2010
Programs: AA PP, UA 1K/MM, WoH Globalist, HH Gold
Posts: 1,202
Holy cow, my wife's timeline for her renewal with routine service:
3/11: Application sent with priority mail.
3/13: USPS says it's delivered.
3/15: Status website has application "In Process"; check cashed.
3/26: Informed delivery has a package coming from DOS in Hot Springs, AR.
3/28: Expected delivery.
That puts routine service at 17 days door-to-door - including coast-to-coast shipping. Color me impressed, especially after that train wreck my application went through last year with the online renewal system.
I would highly encourage anyone with a passport expiring within the next year or so to get it renewed now. They clearly have the staff and capacity to turn applications around quickly.
3/11: Application sent with priority mail.
3/13: USPS says it's delivered.
3/15: Status website has application "In Process"; check cashed.
3/26: Informed delivery has a package coming from DOS in Hot Springs, AR.
3/28: Expected delivery.
That puts routine service at 17 days door-to-door - including coast-to-coast shipping. Color me impressed, especially after that train wreck my application went through last year with the online renewal system.
I would highly encourage anyone with a passport expiring within the next year or so to get it renewed now. They clearly have the staff and capacity to turn applications around quickly.
#2734
Join Date: May 2005
Location: SEA
Programs: AS; Hyatt Globalist; Hilton Gold; NEXUS
Posts: 979
As it stands, there are enough data points here and elsewhere in the last few months that at least make me think if your application is straightforward, you stand a very strong chance of getting it turned around quickly. It is nothing like the 14 weeks it took for my application a year ago. Then again, I have a fairly common name, so perhaps I fell into one of the buckets above.
#2735
Join Date: Nov 2018
Programs: UA 1K, CX MPC SL, HHonors Diamond
Posts: 15
Now waiting eagerly. Second passport renewal application (I had a second passport previously already, expiring end of this year). Had to submit supporting documents in application.
Still a fast turnaround, with expedited and 1-2 day shipping (fastest everything that they offer)
3/18 Sent by Priority Mail Express from NYC
3/20 Picked up in Philadelphia
3/22 Check Cashed
3/27 See in informed delivery shipment from DOS in Tucson AZ waiting to ship
Website however to track has never shown in process, just not available.
Hopefully comes soon! Definitely has beaten the 2-3 weeks that they list on the website if ships quickly and no delays. Will report back
Still a fast turnaround, with expedited and 1-2 day shipping (fastest everything that they offer)
3/18 Sent by Priority Mail Express from NYC
3/20 Picked up in Philadelphia
3/22 Check Cashed
3/27 See in informed delivery shipment from DOS in Tucson AZ waiting to ship
Website however to track has never shown in process, just not available.
Hopefully comes soon! Definitely has beaten the 2-3 weeks that they list on the website if ships quickly and no delays. Will report back
#2736
Join Date: Sep 2004
Location: Dorset, Vermont, USA
Programs: All of them!
Posts: 399
2/14/24 Sent from VT priority
2/20/24 accepted at Passport office
3/28/24 approved
3/29/24 in mailbox (priority mail)
used passport status tool to keep progress on it. No email notification of application progress sent although requested.
2/20/24 accepted at Passport office
3/28/24 approved
3/29/24 in mailbox (priority mail)
used passport status tool to keep progress on it. No email notification of application progress sent although requested.
#2737
Join Date: Mar 2009
Posts: 280
Another renewal. Will update as things happen.
Regular adult renewal by mail, for a large passport book.
.
Regular adult renewal by mail, for a large passport book.
.
- Sunday Feb 25 application sent by normal tracked mail from Illinois to Irving, Texas.
- Tuesday Feb 27 USPS reports mail delivered. (Quite good for USPS Ground Advantage™.)
- Online status:
Application Status: In Process
The U.S. Department of State has received your application for your passport book on 02/29/2024. We're now reviewing your application and supporting documents. Etc.
.
.
- TBD new passport delivered.
- TBD received old passport back.
We sent your supporting documents via First Class Mail on 03/25/2024 to the mailing address you provided on your application."
Needless to say, not a single status update email was received despite requesting them.
In the much-neglected mailbox, the passport sat in an envelope mailed from HOT SPRINGS NATIONAL PARK, AR, along with a supporting documents envelope, postmarked March 27th.
According to the USPS tracking tool, the new passport was delivered on March 23rd. Date of issue is March 20th.
The end.
Last edited by crescatfloreat; Mar 31, 2024 at 3:43 pm
#2738
Join Date: Jan 2005
Location: SEA
Posts: 18
Another data point. I used the slowest possible method -- untracked mail, not expedited.
6 March 2024 - Mailed from Seattle area to Philadelphia
18 March 2024 - check cleared
22 March 2024 - "in process" on the website
29 March 2024 - "approved"
2 April 2024 - passport received; "supporting documents mailed"
6 March 2024 - Mailed from Seattle area to Philadelphia
18 March 2024 - check cleared
22 March 2024 - "in process" on the website
29 March 2024 - "approved"
2 April 2024 - passport received; "supporting documents mailed"
#2739
Join Date: Aug 2014
Location: YYZ
Programs: Delta DM, Nexus, VIA Rail Premier
Posts: 46
Applying from Toronto via US Consulate. regular Delivery
Mailed application March 12
Received at consulate March 18
Passport showing as shipped via status checker March 27.
Received at Canadian address today April 5
Total time, 24 days. Not bad for regular service in a foreign country!
Mailed application March 12
Received at consulate March 18
Passport showing as shipped via status checker March 27.
Received at Canadian address today April 5
Total time, 24 days. Not bad for regular service in a foreign country!
#2740
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,058
Renewal from the CNMI, USA (in the Western Pacific)
My adult son renewed his passport by mail.
Wed., 27 Feb: Sent via USPS on Saipan.
Wed., 13 Mar: ACH debit from TX.
Fri., 5 Apr: USPS Informed Delivery notice and tracking number, shipment from Tucson, AZ Distribution Center.
Mon., 8 Apr: Passport received in P.O. Box.
Wed., 27 Feb: Sent via USPS on Saipan.
Wed., 13 Mar: ACH debit from TX.
Fri., 5 Apr: USPS Informed Delivery notice and tracking number, shipment from Tucson, AZ Distribution Center.
Mon., 8 Apr: Passport received in P.O. Box.
#2741
Join Date: Jan 2010
Location: Carmel Valley(was Hawaii)
Programs: United 1K 2.7 MM
Posts: 1,174
After we returned from Venice we mailed our passports the next day:
March 22 paid for expedited service, flat rate envelope for both.
March 27 check cashed
April 1 passports issued
April 4 passports arrived separately in flat rate envelopes!
13 days turnaround time!!!😌
March 22 paid for expedited service, flat rate envelope for both.
March 27 check cashed
April 1 passports issued
April 4 passports arrived separately in flat rate envelopes!
13 days turnaround time!!!😌
#2742
Join Date: Mar 2013
Location: Minnesota
Posts: 367
Routine passport processing took about a month door-to-door for me:
March 7 shipped Ground Advantage
March 10 showed arrived in tracking
March 13 check cleared
April 3 passport book/card issued
April 5 passport book arrived
April 9 old passport arrived
April 13 passport card arrived
Overall a pretty good turnaround for routine processing.
March 7 shipped Ground Advantage
March 10 showed arrived in tracking
March 13 check cleared
April 3 passport book/card issued
April 5 passport book arrived
April 9 old passport arrived
April 13 passport card arrived
Overall a pretty good turnaround for routine processing.
#2743
Join Date: Mar 2006
Location: SF, CA, US
Programs: AA Plat Pro, UA MM Gold, HHonors Silver, Marriott Bonvoy Plat, IHG Ambassador
Posts: 1,236
I'll add a data point:
April 6th: Sent my application for expedited renewal via priority mail
4/9 USPS Tracking shows delivered in Philly
4/10 Passport status site shows my application was received and under review
4/17 Status is "approved"
4/19 New passport received via priority mail. Passport status still shows as "approved". So just under 2 weeks from when I mailed the application.
I requested email updates of renewal status but never received any.
April 6th: Sent my application for expedited renewal via priority mail
4/9 USPS Tracking shows delivered in Philly
4/10 Passport status site shows my application was received and under review
4/17 Status is "approved"
4/19 New passport received via priority mail. Passport status still shows as "approved". So just under 2 weeks from when I mailed the application.
I requested email updates of renewal status but never received any.
#2744
Join Date: Jan 2017
Posts: 286
Another data point. I used the slowest possible method -- untracked mail, not expedited.
6 March 2024 - Mailed from Seattle area to Philadelphia
18 March 2024 - check cleared
22 March 2024 - "in process" on the website
29 March 2024 - "approved"
2 April 2024 - passport received; "supporting documents mailed"
6 March 2024 - Mailed from Seattle area to Philadelphia
18 March 2024 - check cleared
22 March 2024 - "in process" on the website
29 March 2024 - "approved"
2 April 2024 - passport received; "supporting documents mailed"
7 March 2024 - Mailed to Philadelphia via first class mail (just 2 stamps!)
13 March 2024 - check cleared
14 March 2024 - "in process" on the website, locator 45
18 April 2024 - "approved"
19 April 2024- Passport mailed from Tucson via USPS Priority Mail
22 April 2024 - passport received
So 6.5 weeks total including time in transit to Philly, very reasonable to me.
#2745
Join Date: Jan 2010
Location: Carmel Valley(was Hawaii)
Programs: United 1K 2.7 MM
Posts: 1,174
Update on GE
On line renewal 4/11/2024, paid $100 CC
Received email "status has changed" 4/20/2024. Logged into website: Global Entry approved and now expires September 2029!
Still waiting for our old passports to arrive...we keep them for sentimental reasons