Now waiting eagerly. Second passport renewal application (I had a second passport previously already, expiring end of this year). Had to submit supporting documents in application.
Still a fast turnaround, with expedited and 1-2 day shipping (fastest everything that they offer)

3/18 Sent by Priority Mail Express from NYC
3/20 Picked up in Philadelphia
3/22 Check Cashed
3/27 See in informed delivery shipment from DOS in Tucson AZ waiting to ship

Website however to track has never shown in process, just not available.

Hopefully comes soon! Definitely has beaten the 2-3 weeks that they list on the website if ships quickly and no delays. Will report back