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Current US passport wait? (Merged Threads)

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Old Mar 1, 2022, 6:35 am
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Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.

You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
  1. 14 days before your trip, you need to schedule an appointment with the passport agency.
  2. At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
  3. Click 1 (For English)
  4. Click 2 (New Passport)
  5. Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
  6. When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
  7. There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
  8. If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
After the appointment slot has been reserved you will be provided with a unique identifier code and reservation number. These details will also be emailed to you.

Credit: chgoeditor

Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).

10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online

A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."

H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
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Current US passport wait? (Merged Threads)

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Old Jul 17, 2023 | 6:06 pm
  #2596  
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Originally Posted by nycnyc
Data point from me:

Renewed my passport and chose expedited

Mailed to Philadelphia - June 2
Received - June 5
Processing - June 13
Approved - July 7
Mailed - July 7
Received - July 11

Website status never changed after it became Approved (I got the mail date from the USPS envelope) and like others I never received an email at any point.
Just updating because I received my old passport back today in case its helpful:

Old passport mailed - July 12
Old passport received - July 17

Overall surprised how quickly and smoothly it went but I sympathize with others with delays or issues.
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Old Jul 17, 2023 | 6:17 pm
  #2597  
 
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Thanks for sharing. Process seems going pretty smoothly in Philly. Called everyday about the old passport, not much they can do other than putting in a note.

Originally Posted by nycnyc
Just updating because I received my old passport back today in case its helpful:

Old passport mailed - July 12
Old passport received - July 17

Overall surprised how quickly and smoothly it went but I sympathize with others with delays or issues.
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Old Jul 19, 2023 | 12:58 pm
  #2598  
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My passport was not due to expire until the end of March 2024. I was going to wait until November, when we return from a trip, to apply for a new one.

Then, our plans changed; we are now planning a trip to a destination which requires six months validity beyond our planned stay.
  • I completed the fillable PDF application online, submitted it, printed it and mailed it by Priority Mail on July 5. I paid for expedited service and faster return shipping.
  • The application arrived and was picked up at the Philadelphia Post Office on July 7.
  • The application was received by the State Department on July 10.
  • My check for the passport fee cleared my bank on July 11.
  • Application Status: In Process
Unfortunately, according to the tracking number, it was assigned to the New Orleans Passport Agency.
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Old Jul 23, 2023 | 11:31 am
  #2599  
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7 May 2023 Mailed (regular mail for $2.22) 2 passport renewals
12 May 2023 Passport office accepted the applications with no additional services ordered
Passport renewals went to processing center 42 (New Orleans)
14 July 2023 Passports issued
18 July 2023 Received the new passports in the mail

Still waiting for the old passports to arrive in the mail.

I'm OK with the whole process.
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Old Jul 23, 2023 | 12:31 pm
  #2600  
 
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My application acceptance date and passport delivery date are both one day earlier than yours, but I paid $120 for expedited service (2 passports). The service is such a joke. The whole system is a big mess.

Originally Posted by roberto99
7 May 2023 Mailed (regular mail for $2.22) 2 passport renewals
12 May 2023 Passport office accepted the applications with no additional services ordered
Passport renewals went to processing center 42 (New Orleans)
14 July 2023 Passports issued
18 July 2023 Received the new passports in the mail

Still waiting for the old passports to arrive in the mail.

I'm OK with the whole process.
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Old Jul 26, 2023 | 8:01 am
  #2601  
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Replacing a limited-validity/emergency passport, which was issued at an embassy.
  • May 10 - Acceptance Date
  • July 26 - Received USPS Informed Delivery notification. Looking at the package timeline details, the passport appears to have been issued/approved around July 24-25.
  • Passport sent from Tucson
  • The first two numbers on my application locator number are 35. The office list in the FAQ above does not list this number, so I have no idea which office reviewed my application.
  • If you are replacing a limited-validity passport before expiration, the application fee is waived. I did pay around $150 at the embassy when I got my emergency passport, so I guess it evens out.

Last edited by Gradfly; Jul 26, 2023 at 8:17 am
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Old Jul 26, 2023 | 4:18 pm
  #2602  
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The turnaround time is definitely getting shorter.

Passport office recorded my renewal application as received on June 21, new passport arrived today - exactly 5 weeks from when they logged in my application to me having the new passport in hand.

This was regular processing, not expedited.

Update: old passport arrived today, 12 days after the new one arrived. This was by regular mail.

Last edited by CDTraveler; Aug 7, 2023 at 2:16 pm
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Old Jul 28, 2023 | 12:29 am
  #2603  
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Originally Posted by gaobest
Any chance that congressional offices are getting more requests for help simply because the press articles mention this option? Im pretty sure that past passport application processes didnt include so many people asking for help. Did we even know that we could seek help?
Speaking just for myself, I've known for years, maybe 12 to 15 years, that members of Congress could assist with passport issues. It's always been on my Representative's webpage under "Constituent Services"
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Old Jul 28, 2023 | 11:22 am
  #2604  
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.....

Last edited by on-a-stick; Jul 28, 2023 at 1:17 pm Reason: removed so as to avoid double posting
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Old Jul 28, 2023 | 1:16 pm
  #2605  
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Applied at post office: 05/10/2023
Received by State Dept: 05/15/2023
As of today: Friday 7/28/2023 it is still in "In Process" status

I called the National Passport Information Center because I have international travel booked for Friday 8/11/2023.

They told me they could not physically access my record because that travel is not "within" two weeks (which is the wordage used on the passport application website.) It's semantics, whether "within" means "14 days or less" or "less than 14 days", but I was told that's a hard requirement.

It got me thinking that I could have just said I travel on Thursday 8/10/2023 and they'd have had no way of knowing, but I'm not going to lie to the State Department.

But they are closed weekends, meaning I need to call back Monday, which is a mere 11 days before traveling.

Am I screwed here? What are the odds I get any kind of positive response? Should I consider rebooking?

Originally Posted by Vegas Vegan
ETA:
I called Saturday 7am PT. Was the agent's second call

Unfortunately, the 14 days exactly from date of travel does NOT include weekends (or federal holidays), so I need to call yet again first thing tomorrow morning. Wish that exclusion was noted somewhere on the website.

Halfway to panicville
How did this go for you? I am in the exact same position.
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Old Jul 28, 2023 | 6:14 pm
  #2606  
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Originally Posted by on-a-stick
Applied at post office: 05/10/2023
Received by State Dept: 05/15/2023
As of today: Friday 7/28/2023 it is still in "In Process" status

I called the National Passport Information Center because I have international travel booked for Friday 8/11/2023.
Just an FYI, my new passport arrived in my mailbox when the online status still said "In Process" so they may not be updating the system in a timely manner and yours might be in the mail.
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Old Jul 28, 2023 | 8:51 pm
  #2607  
 
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Applying for a minor under 16

Does anyone have datapoints on recent applications via USPS in person applications for a minor under 16?

Were able to snag an appointment for next week and wanted a sense of turnaround times.

Almost booked a trip tonight before checking the government sites (destination and US State dept) and the destination says 6 month validity from exit but State Dept says, Passports must be valid at time of entry through departure (throughout the duration of stay). Not going to take the chance that the State Dept could be wrong. Current expiry is in March 2024 and travel was at the end of December 2023.
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Last edited by eiloo; Aug 6, 2023 at 6:57 pm
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Old Jul 28, 2023 | 9:54 pm
  #2608  
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We got our son’s minor passport in 2022. Appointment at a community college near our home city. We got his photos at a walgeeens. We did the application pdf on passport wizard and then printed it. Then appointment. Then after the appointment we must have used our checks etc at the appointment or I mailed it by priority mail. I just forget.

gl gl
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Old Jul 29, 2023 | 12:22 pm
  #2609  
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Originally Posted by CDTraveler
Just an FYI, my new passport arrived in my mailbox when the online status still said "In Process" so they may not be updating the system in a timely manner and yours might be in the mail.
Thank you. That is slightly reassuring. I will of course still call first thing on Monday.
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Old Jul 30, 2023 | 8:22 pm
  #2610  
 
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Status not available after one month

I mailed in in an expedited passport renewal 27 June 2023; it was received 30 June and my check was cashed 3 July 2023. Ive been checking for an update online and as of today Im still getting a not available status-but a friend of mine appplued a week after I did and his status is in process. Should I be concerned that my application was lost? At what point do you recommend reaching out to my senators office for assistance? Overseas travel is 29 October. Thank you gif any thoughts/suggestions!
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