Mar 1, 2022, 6:35 am
Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
- 14 days before your trip, you need to schedule an appointment with the passport agency.
- At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
- Click 1 (For English)
- Click 2 (New Passport)
- Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
- When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
- There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
- If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
Current US passport wait? (Merged Threads)
Jul 5, 2023 | 4:29 pm
#2566
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
Seems like the pre-pandemic processing times aren’t coming back for most of the rest of the year:
https://www.cnn.com/2023/07/05/polit...ays/index.html
They are dangling the carrot of maybe at the end of the year.
https://www.cnn.com/2023/07/05/polit...ays/index.html
They are dangling the carrot of maybe at the end of the year.
Jul 6, 2023 | 9:13 am
#2567
Join Date: Apr 2011
Posts: 479
I received my new passport about 4 weeks ago but I still have not received my canceled one. The Dept of State website does say to allow up to 8 weeks, but from seemingly all of the anecdotal reports, it appears most receive their canceled documents within a week or two after receiving the new one.
Has anyone else had to wait > 4 weeks for their canceled passport to be returned?
Has anyone else had to wait > 4 weeks for their canceled passport to be returned?
Jul 6, 2023 | 2:57 pm
#2569
Join Date: Nov 2007
Location: WAS
Programs: enjoyed being warm spit for a few years on CO/UA but now nothing :(
Posts: 2,817
I received my new passport about 4 weeks ago but I still have not received my canceled one. The Dept of State website does say to allow up to 8 weeks, but from seemingly all of the anecdotal reports, it appears most receive their canceled documents within a week or two after receiving the new one.
Has anyone else had to wait > 4 weeks for their canceled passport to be returned?
Has anyone else had to wait > 4 weeks for their canceled passport to be returned?
Jul 8, 2023 | 8:46 am
#2570
Join Date: Oct 2018
Posts: 2,458
Asking in a more appropriate thread.
We need to get an appointment at a passport agency. When I call the main passport agency 1-877-487-2778 number, the only option I can find that seems appropriate is to talk to an agent between 8-10am (10am-noon on Saturday). I got through today, but was told they can't schedule an appointment now (wonder why) and to call Monday.
Is there a better appointment method?
We need to get an appointment at a passport agency. When I call the main passport agency 1-877-487-2778 number, the only option I can find that seems appropriate is to talk to an agent between 8-10am (10am-noon on Saturday). I got through today, but was told they can't schedule an appointment now (wonder why) and to call Monday.
Is there a better appointment method?
Jul 8, 2023 | 9:56 am
#2571
FlyerTalk Evangelist
Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak; GM with hotels; Waymo; Honda crv; iOS
Posts: 36,623
Npr now has an article about passport processing times combined with affected travel including money lost on lodging / tickets / etc. It’s not easy.
Jul 8, 2023 | 4:21 pm
#2572
Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,715
Renewal, book + card, however passport recently expired (< 5 years):
06/30 - Submitted in person in New Jersey (Monmouth County)
07/05 - Showing In Process, locator code 19 (Washington)
??/?? - Shipped
??/?? - Received
06/30 - Submitted in person in New Jersey (Monmouth County)
07/05 - Showing In Process, locator code 19 (Washington)
??/?? - Shipped
??/?? - Received
Jul 8, 2023 | 4:31 pm
#2573
Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,715
Jul 8, 2023 | 5:25 pm
#2574
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
They mentioned things like 400k+ new applications each week, the increased authorization for overtime pay, and this year perhaps exceeding even last year’s all time record number of application? Did they not mention the role of the transition to the newest passport book version. They are going to cart out online applications again and probably try to speed things up that way.
Jul 9, 2023 | 1:25 pm
#2575
FlyerTalk Evangelist
Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak; GM with hotels; Waymo; Honda crv; iOS
Posts: 36,623
They mentioned things like 400k+ new applications each week, the increased authorization for overtime pay, and this year perhaps exceeding even last years all time record number of application? Did they not mention the role of the transition to the newest passport book version. They are going to cart out online applications again and probably try to speed things up that way.
Jul 10, 2023 | 7:17 pm
#2577
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
Jul 11, 2023 | 9:09 am
#2579
Join Date: Nov 2007
Location: WAS
Programs: enjoyed being warm spit for a few years on CO/UA but now nothing :(
Posts: 2,817
ugh.
Jul 11, 2023 | 10:57 am
#2580
Join Date: Feb 2005
Posts: 280
Data point from me:
Renewed my passport and chose expedited
Mailed to Philadelphia - June 2
Received - June 5
Processing - June 13
Approved - July 7
Mailed - July 7
Received - July 11
Website status never changed after it became Approved (I got the mail date from the USPS envelope) and like others I never received an email at any point.
Renewed my passport and chose expedited
Mailed to Philadelphia - June 2
Received - June 5
Processing - June 13
Approved - July 7
Mailed - July 7
Received - July 11
Website status never changed after it became Approved (I got the mail date from the USPS envelope) and like others I never received an email at any point.